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$21/hr–$22/hr
Full-time
Posted 14d ago
~40 hrs/week
Responsibilities
The Member Services Officer 2 performs a variety of banking transactions and assists members with their financial needs while cross-selling products and services. They are also responsible for opening and closing accounts and assisting in the training of new branch employees.
Requirements
Candidates must have at least one year of customer service or cash handling experience in a retail or banking environment. Successful completion of pre-employment testing and specific internal certifications within six months of hire is required.
Full job description
SUMMARY
Under the general supervision of the Branch Manager, the Member Services Officer 2 is responsible for performing a wide range of banking transactions, assisting Credit Union members with their banking needs and effectively cross-selling products, services, and solutions. Opens new memberships, prepares, and processes advanced financial transactions, and assists in branch training of new employees. Promotes and maintains a positive image of the Credit Union.
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The following statements are intended to describe the general nature and level of work being performed by this position. It is not intended to be an exhaustive list of all functions, responsibilities, and skills required of this position. Other duties may be assigned to meet business needs.
Opens new membership and share accounts and closes all accounts.
Provides services to members by performing basic banking transactions such as deposits, withdrawals, transfers, and loan payments as directed by the Office Procedures Manual (OPM).
Prepares and processes transaction requests by telephone and mail.
Prepares authorized account charges.
Prepares and processes stop payments/revoke authorizations, check orders, bank wires, money orders, and other services.
Proactively responds to members’ inquiries and requests using product knowledge.
Approves transactions within authorized limits.
Actively explains, promotes and cross-sells Credit Union services, products, programs, and investment opportunities.
Assists members in completing forms and documents.
Resolves errors and member concerns in a timely manner.
Balances cash and coin accurately and maintains appropriate cash levels.
Assists in the training of new employees in the branch.
Remains current on knowledge of Credit Union policies, procedures, and services.
Performs duties as assigned by management and may be assigned to work at any branch
QUALIFICATIONS
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and Experience
Minimum one year of customer service and/or cash handling experience in a retail or banking environment.
Certificates, Licenses and Registrations
None.
Knowledge
Within six months of employment:
Successful completion of core competencies certification.
Knowledge of branch operational activities and basic understanding of lending practices and policies.
Successful completion of Member Services Officer Level 2 certification.
Other Skills and Abilities
Successful completion of pre-employment testing.
Operates a variety of office equipment and machines.
Ability to travel, attend, and participate in training and meetings at various locations.
AFFIRMATIVE ACTION/EEO STATEMENT:
CoastHills is an Equal Opportunity/Affirmative Action employer. We will consider all qualified applicants for employment without regard to race, color, religion, ancestry, gender, pregnancy, sex, sexual orientation, transitioning status, gender identity, gender expression, national origin, age, genetic information, military and veteran status, marital status, medical condition, mental disability, physical disability, or any other basis protected by local, state, or federal law.
For our EEO Policy Statement, please click here. If you’d like more information on your EEO rights under the law, please click here.
CoastHills Credit Union is a full-service financial institution with 11 branches, serving more than 76,000 member-owners. With assets exceeding $1.7 billion, we’re one of the largest locally-owned financial institutions on California's Central Coast. We offer banking services for both consumers and businesses. Whether it’s providing a family with an affordable loan for one of life’s big purchases, helping a business owner grow to the next level, offering consumers an easy way to stay connected to their finances, or delivering the advice and products needed to build your own personal wealth, we work hard each day to help our members reach their financial goals. We believe that performing our job with professionalism, accountability, conviction and determination will help people reach their full potential. Dedicating our time, effort, and financial support to the Central Coast is what we’ve been doing since 1958. And we love it.
Offices: 1075 E Betteravia Rd, Santa Maria, California 93454, US · 3880 Constellation Rd, Lompoc, CA 93436, US · 1320 N H St, Lompoc, California 93436, US · 100 Community Loop, Lompoc, California 93437, US · 1125 E Clark Ave, Santa Maria, California 93455, US
How much do Finance & Accounting jobs in California pay?
Based on 9424 listings with disclosed salaries, most finance & accounting jobs in California pay between $79k–$212k per year. Individual offers vary with seniority, company size, and specialization.
How many Finance & Accounting jobs are open in California right now?
There are currently 16,246 open finance & accounting positions in California listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Finance & Accounting roles in California?
Companies currently hiring include Bank of America, JPMorganChase, Wells Fargo, U.S. Bank, Confie, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Finance & Accounting jobs in California?
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