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The Senior Manager will oversee property operations, conduct on-site risk assessments, and ensure compliance with global standards. They will also provide strategic support to regional teams, manage budgets, and develop operational policies to enhance firm-wide performance.
Requirements
Candidates must possess a bachelor's degree in business or a related field and at least 10 years of relevant property management experience. Strong analytical, communication, and leadership skills are required to manage complex operational variables and represent the firm effectively.
Full job description
Overview
When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company’s esteemed annual list of the World’s Most Innovative Companies, as well as recognition as one of U.S. News & World Report’s Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines.
Responsibilities
As a Senior Manager – Property Operations with Hines, you will be responsible for providing support to the geographies, continental structures, and funds across Hines in business activities that may be impacted by property operations. This position conducts on-site assessments to identify risk at the property level and to evaluate compliance with operations standards while providing training and support to employees. This position is a senior partner in the development of operations standards, programs, policies, and reporting requirements to be recommended to executive management. Responsibilities include, but are not limited to:
Execute a resource role to assist properties, regions, and central management with day-to-day challenges, emergencies, and strategic issues and opportunities encountered in delivering Hines management services globally.
Assume a role in maintaining appropriate product quality and continuity across the Firm.
Support and participate in research of new technologies for real estate as requested by the Senior Managing Director – Property Operations.
Participate in the preparation and management of the department’s annual budget, including recoveries and variance explanations.
Develop and maintain contractor relations on a national basis.
Coordinate with Hines Legal to update, review, or negotiate contract-related documents and correspondence between various national vendors.
Develop and deliver property operations guidance as requested to meet the Firm’s building management and operation’s needs.
Conduct operations assessments of properties in accordance with Hines’ standards, industry best practices, and scheduling.
Serve as a resource in the assessment and further development of continental property management personnel.
Provide support to the geographies on property management and operations matters, inclusive of new developments, acquisitions, or third-party management projects.
Provide guidance and support for Hines property management required reporting.
Participate in the development and recommendation for policies or programs consistent with the Firm’s business objectives.
Collaborate with the Learning and Development department to develop and maintain property management training materials.
Represent property management operations within the various internal Hines projects and teams.
Travel as required to meet position responsibilities.
Provide emergency or crisis support to the regions/properties.
Represent Hines in select business, community, and industry organizations and groups.
Assume and deliver on Subject Matter Expertise responsibilities as requested by the Senior Managing Director – Property Operations.
Execute on additional responsibilities assigned by the Senior Managing Director – Property Operations.
May engage with other Central Departments for the development of programs or to co-support the regions/properties.
May collaborate with Central Engineering in the development of cross discipline programs.
May engage in supporting operational business activity in foreign countries.
May engage in special projects and programs related to changes in the industry or related technologies.
May develop and recommend, where appropriate, additional benchmark/historical performance measures.
Qualifications
Minimum Requirements include:
Bachelor’s degree in business administration or related field from an accredited institution.
10+ years of property management experience or related degree and practical experience to reach equivalent.
Share experience and knowledge to guide and direct others in operations as appropriate.
Exchange ideas, information, and opinions with others to formulate policies and programs and/or arrive jointly at decisions, conclusions, or solutions.
Maintain a calm demeanor in emergency situations.
Establish a cooperative working atmosphere among staff.
Apply principles of rational systems to solve problems and deal with a variety of variables in situations where only limited standardization exists.
Interpret a variety of instructions furnished in written, oral, diagrammatic or schedule form.
Prepare business correspondence, presentations, summaries, and reports using prescribed format and conforming to all rules of punctuation, grammar, diction, and style.
Demonstrate a working knowledge of the Firm’s resources and standards.
Speak effectively before an audience with confidence.
Analyze data to discover facts and/or develop knowledge, concepts, or interpretations.
Use technology proficiently, as may be required to fulfill position responsibilities.
Chicago Compensation: $121,300 - 163,800
Closing
At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects – all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs.
While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive.
Hines is proud to be named to Fast Company’s prestigious annual list of the World’s Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31, 2023.
We are an equal opportunity employer and support workforce diversity.
No calls or emails from third parties at this time please.
Hines is a leading global real estate investment manager. We own and operate $91.7 billion* of assets across property types and on behalf of a diverse group of institutional and private wealth clients. Every day, our 4,600 employees in 30 countries draw on our 69-year history to build the world forward by investing in, developing, and managing some of the world’s best real estate. To learn more, visit www.hines.com and follow @Hines on social media.
*Includes both the global Hines organization and RIA AUM as of December 31, 2025.
Offices: 845 Texas Avenue, Suite 3300, Houston, TX 77002, US
How much do Environmental & Sustainability jobs in Chicago, IL pay?
Based on 443 listings with disclosed salaries, most environmental & sustainability jobs in Chicago, IL pay between $60k–$155k per year. Individual offers vary with seniority, company size, and specialization.
How many Environmental & Sustainability jobs are open in Chicago, IL right now?
There are currently 581 open environmental & sustainability positions in Chicago, IL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Environmental & Sustainability roles in Chicago, IL?
Companies currently hiring include Invenergy, Sargent & Lundy, Langan Engineering & Environmental Services, WM, Stantec Consulting International Ltd., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Environmental & Sustainability jobs in Chicago, IL?
Yes — 193 of the 581 open environmental & sustainability positions offer remote or hybrid work (37 remote, 156 hybrid).
How do I apply for Environmental & Sustainability jobs in Chicago, IL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
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