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Bartow, Florida, United States · On-site
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Tampa, Florida, United States · On-site
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Responsible for the installation, configuration, and service of Natus Neurology systems at customer sites. This includes performing site walkthroughs, delivering basic customer training, and maintaining accurate CRM documentation.
Requires at least 1 year of experience in installations and troubleshooting, preferably within the medical device industry. Candidates must possess strong knowledge of Windows operating systems, network infrastructure, and be able to travel extensively.
JOB TITLE: Field Service Installation Specialist
DEPARTMENT: Commercial (Field Service)
EXEMPT / NON-EXEMPT: Non-Exempt
SUPERVISOR’S JOB TITLE: Manager, Installation Services
LOCATION: Various Locations Dallas, Newark NJ, Manchester NH, Tampa, Indianapolis
Position Summary
As a Field Service Installation Specialist, you are responsible for supporting the installation, configuration, and service of Natus Neurology systems across customer sites. You work as part of a broader project team to execute installation activities, perform basic training, and ensure systems are deployed in accordance with company standards and customer requirements.
This role requires strong technical execution, teamwork, and customer-facing professionalism to support successful project delivery and ongoing system performance.
Key Responsibilities
This list is not exhaustive, and other duties may be assigned.
Installation Execution & Support
Documentation and Compliance
Continuous Learning & Contribution to Culture
Qualifications & Experience
Education and/or Experience
Key Competencies
Technical Skills and Abilities
Travel Required: Extensive
Other Requirements
Language & Problem-Solving Skills
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to:
Success in Role
Pursuant to the requirements of applicable State laws and regulations, the starting salary range for this position is $75,000-90,000 USD. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
Compensation and Benefits: Natus offers generous compensation and benefits packages including health benefits, 401k contribution, 7 paid holidays + 2 floating holidays of your choosing, generous paid time off, tuition reimbursement assistance program, eligibility for performance-based bonuses or commissions, where applicable and more.
Be the People part of the Neuro Solution. Apply Today.
Making sense of the body's signals.
Natus' portfolio includes Neurodiagnostic and monitoring solutions including EEG, LTM, ICU, PSG, EMG, EP. Neurocritical solutions include intracranial pressure (ICP) monitoring and external ventricular drainage. Natus does not endorse personal/non-work related comments made by employees on social media. Further, Natus values the respect and inclusion of all people without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.
Offices: 3150 Pleasant View Rd, Middleton, Wisconsin 53562, US · Natus Medical Incorporated, 1501 Industrial Rd, San Carlos, CA 94070, US · 200 Metro Center Blvd Unit 8, Warwick, RI 02886, US
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