Framingham, Massachusetts, United States · Remote OK
$115k–$173k/yr
Senior
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$115k–$173k/yr
Full-time
Medical coverage, Dental coverage, Vision coverage, Unlimited paid time off, 401(k) plan with employer contribution
Posted 38d ago
~40 hrs/week
Remote in California, United States, Colorado, United States, New City, New York, United States, Washington, United States
Responsibilities
Maintain and optimize hybrid cloud and on-premises infrastructure across AWS, Azure, or GCP, focusing on networking, compute, and security. Drive automation to reduce toil and ensure platform reliability, scalability, and security through observability and disaster recovery planning.
Requirements
Requires 4-7 years of experience in infrastructure or network engineering with strong fundamentals in enterprise network platforms and at least one major cloud provider. Proficiency in Linux, Windows Server, and containerization is essential, along with the ability to participate in an on-call rotation.
Full job description
About Definitive Healthcare:
At Definitive Healthcare (NASDAQ: DH), we’re passionate about turning data, analytics, and expertise into meaningful intelligence that helps our customers achieve success and shape the future of healthcare. We empower them to uncover the right markets, opportunities, and people—paving the way for smarter decisions and greater impact.
Headquartered just outside of Boston, Massachusetts, Definitive Healthcare operates across North America, Europe, and India, supporting a growing global client base of more than 2,400 customers since our founding in 2011.
We’re also a great place to work. In 2024 and 2025, we earned multiple workplace honors, including Built In’s 100 Best Places to Work in Boston (both years), a Stevie Bronze Award for Great Employers, and recognition as a Great Place to Work in India.
We foster a collaborative, inclusive culture where diverse perspectives drive innovation. Through programs like DefinitiveCares and our employee-led affinity groups we strive to promote connection, education, and inclusion.
About the Role
We are looking for an experienced and versatile Infrastructure Engineer to join our team. This is a broad, hands-on role for someone who is comfortable operating across the modern infrastructure stack — spanning cloud platforms, virtualization, systems administration, automation, and network engineering.
This role replaces a traditional network-only function and reflects how we think about infrastructure today: as an interconnected discipline where networking, computing, security, and automation are inseparable. You will be a key contributor to the reliability, scalability, and security of our platforms, and a go-to escalation point for complex infrastructure challenges.
What You'll Do
Cloud & Hybrid Infrastructure
Support the maintenance of both on prem and cloud infrastructure across AWS, Azure, or GCP including compute, storage, networking, and identity services
Manage and optimize hybrid connectivity between on-premises environments and cloud platforms (VPN, ExpressRoute/Direct Connect, Transit Gateway)
Govern infrastructure as code (IaC) using tools such as Terraform or Pulumi, ensuring environments are reproducible and version-controlled
Networking
Participate in ongoing management of network infrastructure including routers, switches, firewalls, and load balancers
Manage and troubleshoot LAN/WAN, SD-WAN, VPN, BGP/OSPF, and VLAN environments
Administer DNS, DHCP, and IP address management (IPAM) across hybrid environments
Review and enforce network security policies, firewall rules, and segmentation strategies in collaboration with the security team
Systems & Virtualization
Administer virtualized environments (VMware vSphere, Hyper-V, or equivalent) and container platforms (Kubernetes, Docker)
Manage server operating systems at scale across Linux (RHEL/Ubuntu) and Windows Server
Monitoring, Reliability & Security
Maintain observability tooling including infrastructure monitoring, alerting, and log aggregation (e.g. Datadog, Prometheus/Grafana, Splunk, or similar)
Participate in an on-call rotation for infrastructure-level incidents, driving timely resolution and thorough post-incident reviews
Contribute to backup, disaster recovery, and business continuity planning and testing
Partner with the security team on vulnerability management, patching cadences, and hardening standards
Automation & Continuous Improvement
Identify and drive automation opportunities to reduce toil and improve consistency across the infrastructure estate
Contribute to capacity planning and infrastructure roadmap discussions
Mentor P1/P2 engineers and share knowledge through internal documentation and team sessions
What You'll Bring
Experience & Skills
4–7 years of experience in infrastructure, network engineering, or a related discipline
Strong networking fundamentals and hands-on experience with enterprise network platforms (Cisco, Juniper, Palo Alto, Fortinet, or similar)
Proven experience with at least one major cloud platform (AWS, Azure, or GCP) — ideally with a cloud associate-level certification or equivalent practical experience
Experience managing Linux and Windows Server environments in production
Familiarity with containerization concepts and platforms (Docker, Kubernetes)
Experience with monitoring and observability tooling in a production environment
Strong troubleshooting skills across network, compute, and storage layers
Comfortable working in an on-call capacity for infrastructure incidents
Nice to Have
Working knowledge of infrastructure as code and configuration management tools (Terraform, Ansible, or similar)
Experience with SD-WAN platforms (e.g. Meraki, Viptela/Cisco SDWAN, VMware VeloCloud)
Scripting proficiency in Python, Bash, or PowerShell for automation
Exposure to DevOps practices and CI/CD pipelines
Experience in a zero-trust network architecture project
The salary range for this position is $115,000 – $173,000 per year, which represents the base pay the company reasonably and in good faith expects to pay for this role. Actual pay within this range will be determined based on factors such as relevant experience, skills, and qualifications.
Depending on the position, employees may also be eligible to participate in a company bonus or commission plan. All employees are eligible for a comprehensive benefits package, including medical, dental, and vision coverage, unlimited paid time off, and participation in the company’s 401(k) plan with employer contribution.
Why we love Definitive, and why you will too!
Industry leading products
Work hard, and have fun doing it
Incredibly fast growth means limitless opportunity
Flexible and dynamic culture
Work alongside some of the most talented and dedicated teammates
Definitive Cares, our community service group, gives all of us a chance to give back
Competitive benefits package including great healthcare benefits and a 401(k) match
What our Employees are saying about us on Glassdoor:
“Great Work atmosphere, great work life balance, excellent company to work for, amazing top notch product, incredible customer service, lots of tools to help you succeed.”
-Business Development Manager
“Great team. Amazing growth. Employees are treated very well.”
-Research Analyst
“I have waited 36 years to work at a dream job for a dream company and I am so happy to have finally got there.”
-Profile Analyst
If you don’t fit all of these qualifications, but believe you’re still a great fit, feel free to apply and tell us why in your cover letter.
If you are a California, Colorado, New York City or Washington resident and this role is a remote role, you can receive additional information about the compensation and benefits for this role, which we will provide upon request.
Definitive Hiring Philosophy
Definitive Healthcare is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, religion, age, gender, gender identity, sexual orientation or any other status. If you’re interested in working in a fast growing, exciting working environment – we encourage you to apply!
Privacy Your privacy is important to us. Please review our Candidate Privacy Notice which tells you how we use and process your personal information.
Please note: All communications regarding the hiring process at Definitive Healthcare will come directly from one of our corporate recruiters or coordinators using an @definitivehc.com email address. We do not advertise open roles on Facebook and will never request money transfers or ask candidates to purchase equipment with a promise of reimbursement. If you receive any suspicious communication, please contact [email protected] to verify your status in the application process.
Turning healthcare data into intelligence that accelerates innovation, improves decisions, and shapes better outcomes.
Industry
Information Services
Company size
501-1,000 employees
Founded
2011
Headquarters
Framingham, Massachusetts
LinkedIn followers
39,901
Definitive Healthcare is the leading provider of data and analytics, focusing on the business side of healthcare. The healthcare market is complex – our intelligence makes it clearer. We cut through the noise, offering the clarity you need to make smarter, faster, more strategic decisions. Because when you succeed, healthcare gets better for everyone.
Making sense of the healthcare market starts with the right intelligence. Our powerful SaaS solutions combine proprietary data, analytics, and deep industry expertise to help biopharma, medtech, healthcare providers, and other leaders accelerate growth and make a bigger impact.
We help you answer the critical questions you face every day—from identifying the right markets and audiences to accelerating commercialization and improving patient care.
Our customers rely on our data and analytics for a variety of strategic use cases, including:
• Total Addressable Market (TAM) definition
• Audience segmentation
• Decision-maker / ideal client identification
• Patient acquisition and retention
• Healthcare professional (HCP) targeting
• Consumer targeting
• Digital advertising / audience activation
• Key opinion leader (KOL) identification & engagement
• Clinical trends tracking & analysis
• Commercial targeting
• Market access strategy
• Go-to-market strategy
• Payor landscape intelligence
Definitive Healthcare has expanded its global client base to 2,400+ and is headquartered in Framingham, Massachusetts, with offices across the U.S., Sweden, and India. We are recognized as a great place to work, including Built In’s 100 Best Places to Work in Boston.
To learn more about how our healthcare data and analytics can help you accelerate growth and your impact on healthcare, visit us at www.definitivehc.com.
Offices: 492 Old Connecticut Path, Framingham, Massachusetts 01701, US · Hvitfeldtsplatsen 7, Göteborg, 411 20, SE · Fortune Summit IT Park, Hosur Rd, Muneswara Nagar, Sector 6, HSR Layout, Bengaluru, Karnataka 560068, IN
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