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The role serves as a senior technical leader responsible for the design, implementation, and continuous improvement of IT service management processes aligned with the ITIL framework. Key focus areas include managing the CMDB, asset lifecycles, and leading large-scale strategic initiatives to enhance IT service delivery.
Requirements
Requires a degree in Computer Science or a related field and four years of experience in Tier I–III IT support operations. Candidates must demonstrate a strong understanding of IT infrastructure management, specifically in Change, Configuration, and Problem Management.
Full job description
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Current Employees and Students:
If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process.
Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following:
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Job Title:
IT Process Engineer
Department:
Health System Shared Services | Information Technology Administration
Job Description
Contributes to the strategic vision and serves as a senior technical leader in the planning, design, development, implementation, maintenance, and continuous improvement of IT service management processes aligned to the Information Technology Infrastructure Library (ITIL) framework. Core process ownership includes, but is not limited to, Incident, Problem, Change, Release, Service Level, Knowledge, Configuration Management (CMDB), and IT Asset Management (ITAM).
This role is responsible for advancing the maturity, governance, and integration of configuration management and asset management practices, ensuring accurate service mapping, asset lifecycle visibility, and data integrity to support operational excellence, compliance, and risk mitigation across the Medical Center.
Leads and delivers medium- to large-scale strategic initiatives with significant scope, risk, and organizational impact. Facilitates cross-functional efforts to evaluate, design, and implement new and existing tools, processes, and workflows that enhance IT service delivery and process management capabilities.
Provides strategic direction and thought leadership to leaders, peers, and team members, ensuring alignment of IT service management processes with evolving business needs, clinical priorities, and technology opportunities. Recognized as a subject matter expert and trusted advisor, this role is frequently engaged to resolve complex system and process challenges and drive continuous improvement.
Acts as a subject matter expert in IT service management strategies, policies, procedures, and methodologies, with a particular emphasis on CMDB governance, service mapping, and IT asset lifecycle management. Performs key leadership roles including Problem Manager, Change Manager, and Process Architect.
Minimum Qualifications
Degree in Computer Science or a related field, with four years of experience providing Tier I–III IT support within operations. Demonstrates a strong understanding of IT infrastructure management, including Change, Configuration, and Problem Management.
Additional Information:
Our Comprehensive Employee Benefits Include:
An array of retirement plan options, each with a generous employer contribution.
Affordable health insurance options, including dental, vision and prescription coverage that begin on day one.
Paid vacation and sick leave, including short and long-term disability and paid parental leave.
Get the most out of the Public Service Loan Forgiveness program.
And much more!
Location:
Ackerman Rd, 640 (2432)
Position Type:
Regular
Scheduled Hours:
40
Shift:
First Shift
Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.
Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.
The university is an equal opportunity employer, including veterans and disability.
A unit within the College of Food, Agriculture, and Environmental Sciences providing a hands-on approach to learning.
Industry
Higher Education
Company size
51-200 employees
Headquarters
Columbus, Ohio
LinkedIn followers
652
The Department of Animal Sciences at The Ohio State University is dedicated to the discovery and communication of knowledge about animals and their products, including their role and impact on society and the environment. The delivery of this mission is directed to the students of The Ohio State University, the scientific community, and other stakeholders of the Department.
Based on 2023 listings with disclosed salaries, most engineering jobs in Georgia pay between $76k–$186k per year. Individual offers vary with seniority, company size, and specialization.
How many Engineering jobs are open in Georgia right now?
There are currently 7,580 open engineering positions in Georgia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Engineering roles in Georgia?
Companies currently hiring include Gulfstream Aerospace, Amazon, Capgemini, Google, Southern Company, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Engineering jobs in Georgia?
Yes — 1669 of the 7580 open engineering positions offer remote or hybrid work (491 remote, 1178 hybrid).
How do I apply for Engineering jobs in Georgia?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.