Description The Clinical Team Lead serves as the primary clinical training and workflow resource for the Triage team and supports Flex staff training as needed when triage responsibilities are assigned. This role oversee…
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Full-time
high school, professional certificate
Medical Insurance, Dental Insurance, Vision Insurance, Long-Term Disability, Basic Life Insurance, Paid Holidays
Posted 36d ago
~40 hrs/week
Responsibilities
Oversees the clinical training lifecycle, onboarding, and competency validation for the Triage and Flex staff. Supports efficient clinic operations by managing patient flow and providing day-to-day clinical and technical coaching.
Requirements
Requires a high school diploma or GED and an active CMA or LPN license in Georgia, along with BLS certification. Minimum of 1 year of healthcare experience is required, preferably in an outpatient cardiac setting.
Full job description
Description
The Clinical Team Lead serves as the primary clinical training and workflow resource for the Triage team and supports Flex staff training as needed when triage responsibilities are assigned. This role oversees new hire onboarding, competency validation, and ongoing staff development. In partnership with the Clinic Flow and Operations Supervisor, the Clinical Team Lead supports efficient clinic operations, assists with patient flow and triage as needed, and promotes adherence to clinical standards, documentation requirements, and established workflows. The Clinical Team Lead provides day-to-day coaching, serves as a clinical and technical resource, and helps ensure high-quality, patient-centered cardiovascular care through effective training, communication, and operational support.
Responsibilities
Serves as the primary clinical training resource for Triage staff and supports Flex training as needed when Flex staff are required to learn and perform triage responsibilities.
Owns and maintains the clinical training lifecycle for assigned new hires, including training readiness, structured training schedules, skills checklist completion, competency validation, and readiness for independent work.
Assists with trainee technical readiness, including eClinicalWorks setup needs, clinical favorites, templates, and workflow-specific tools required for successful onboarding.
Helps build, maintain, and execute the training schedule in coordination with the Clinic Flow and Operations Supervisor to ensure departmental benchmarks are met timely.
Maintains and signs off on clinical skills checklists to validate that staff meet required standards before functioning independently.
Completes 30-day and 90-day evaluations for assigned trainees and provides clear documentation of progress, strengths, gaps, and continued training needs.
Provides coaching, retraining, and re-education to current staff when workflow gaps, documentation concerns, or competency needs are identified.
Serves as a technical and clinical resource for staff regarding triage workflows, eClinicalWorks use, documentation standards, rooming expectations, and clinic-specific processes.
Provides coaching and feedback to staff within the scope of the Team Lead role; formal disciplinary action remains the responsibility of the Clinic Flow and Operations Supervisor and/or Clinic Nurse Manager.
Assists the Clinic Flow and Operations Supervisor with clinic flow by maintaining awareness of patient pacing, room availability, staff needs, and provider movement.
Assists with patient rooming, intake documentation, and triage support as needed to maintain clinic throughput and reduce delays.
Communicates workflow concerns, training barriers, documentation gaps, and clinic flow issues to the Clinic Flow and Operations Supervisor timely.
Supports same-day add-on, urgent visit, and provider pacing needs by assisting with patient readiness, room turnover, and workflow communication as directed.
Reinforces adherence to standard operating procedures and communicates deviations or training opportunities to the Clinic Flow and Operations Supervisor.
Assists with pulling department meeting data as delegated by the Clinic Flow and Operations Supervisor.
Supports a team culture that is respectful, accountable, and aligned with clinic standards.
Demonstrates cardiac-related knowledge and appropriately applies knowledge to patient care, training, and workflow support.
Independently completes assigned responsibilities in a timely manner.
Any clinical concerns require escalation to the Clinic Flow and Operations Supervisor, and/or Director of Clinical Operations as appropriate.
Other duties as assigned.
Requirements
Education and Qualifications
High school diploma or GED, required.
Holds/maintains active CMA license or holds/maintains active LPN license, active in Georgia.
Holds/maintains current Basic Life Support (BLS) certification.
Minimum 1 year of healthcare experience, preferably in outpatient setting with working cardiac knowledge preferred.
Demonstrated competency in triage workflow, clinical documentation, eClinicalWorks use, and patient care standards.
Full-Time Benefits & Perks
Set scheduled 4-day work week
Comprehensive Medical, Dental, and Vision insurance (effective 1st of the month following 60 days)
Company-paid Long-Term Disability (60%) and $25,000 Basic Life Insurance
6 Paid Holidays: New Year’s Day, Memorial Day, 4 of July, Labor Day, Thanksgiving, & Christmas
PTO accrued at 3.08 hours per paycheck (80 hrs/yr)
401k matching program after 1 year worked
VIP Status at both Southeastern Cardiology and Southeastern Gastroenterology
Discounts through Uniforms of America, and the Working Advantage program.
Related keywords
CMALPNBLS CertificationeClinicalWorksTriageCardiovascular CareClinical WorkflowPatient Care StandardsOutpatient CareStaff DevelopmentCompetency ValidationClinic Operations
Southeastern Cardiology Associates strives to deliver the best care possible through a team approach. From check-in, each employee participates in delivering the highest quality of care and attention in the Southeast. Our commitment to you, our patient, is that we will treat you like family. We are compassionate and considerate. We are passionate about advancements in technology and patient care. We are educators and good listeners. We believe that qualified cardiology care is not hard to find. However, we think that embedding a world class group of cardiologists within a team that is committed to treating the patient and their loved ones is what truly sets us apart. Our job is not done when the condition is diagnosed and treated appropriately. We consider the mission accomplished when we have treated the problem and our team has communicated effectively with the patient and their loved ones. Above all, we are here to serve you and your family. Our team of specialized physicians, mid-levels, nurses, technicians and staff are committed to providing the highest level of service – this team approach truly sets us apart.
Offices: 2121 Warm Springs Rd, Columbus, Georgia, US
CardiologyHealthcareInterventional CardiologyGeneral CardiologyPatient SatisfactionPhysician Engagementand Population HealthHospitalHealth CarePersonal Health
How many Education jobs are open in Columbus, OH right now?
There are currently 643 open education positions in Columbus, OH listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Education roles in Columbus, OH?
Companies currently hiring include Department of Animal Sciences at The Ohio State University, Nationwide Children's Hospital, Diocese of Columbus, Ohio Small Business Development Centers at Columbus State Community College, Performance Academies, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Education jobs in Columbus, OH?
Yes — 74 of the 643 open education positions offer remote or hybrid work (28 remote, 46 hybrid).
How do I apply for Education jobs in Columbus, OH?
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