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Full-time
Leadership Development Programs, Executive Coaching, Parental Leave Policy, Flexible Working Arrangements
Posted 6d ago
Apply by Sep 25
~40 hrs/week
Responsibilities
Lead end-to-end process diagnostic engagements to identify inefficiencies and design transformative operational roadmaps for diverse clients. Manage engagement economics, lead multidisciplinary teams, and present strategic recommendations to C-suite executives.
Requirements
Proven experience in management consulting and operations transformation with expertise in process mining tools and BPMN standards. Requires strong commercial acumen, executive-level communication skills, and a track record of leading complex engagements.
Full job description
Line of Service
Advisory
Industry/Sector
Not Applicable
Specialism
Operations
Management Level
Senior Manager
Job Description & Summary
Your expertise can shape better outcomes for businesses by uncovering hidden opportunities within their operations. As a Senior Manager, you’ll play a vital role in leading comprehensive process assessments to identify inefficiencies and design transformative roadmaps. You’ll be working with clients across diverse industries including financial services, manufacturing, and retail.
Why PwC?
At PwC Australia, your skills meet purpose. We tackle big challenges across industries like finance, technology, energy, and health —giving you the chance to make a real impact. Here, your growth is our priority. You’ll work with leading teams, explore new technologies, and unlock your full potential.
Join a global community of more than 370,000 people who value bold ideas, collaboration, and lasting change. Together, we’re building trust and shaping the future.
What you’ll do:
Lead end-to-end process diagnostic engagements, from baselining current-state processes through to identifying and quantifying value opportunities
Define and apply process performance metrics to assess operational health and benchmark performance
Identify business pain points and translate them into structured solution options and value-creating opportunities
Apply value lever frameworks to articulate financial and operational benefits to clients
Leverage process mining tools (e.g, Signavio, UiPath Process Gold, Apromore) to generate data-driven insights
Develop process models using BPMN standards and apply Lean methodologies to drive process improvement
Present findings, recommendations, and roadmaps to senior client stakeholders, including VP-level and C-suite executives
Design and facilitate executive workshops, working sessions, and steering committees
Build and maintain trusted relationships with cross-functional client stakeholders across business and technology
Lead the development of proposals, Statements of Work (SOWs), and commercial structures
Manage engagement economics, including budgets, margins, resourcing, and risk
Drive project planning, milestone management, resource allocation, and quality assurance across the engagement lifecycle
Lead and develop multidisciplinary, cross-functional teams, fostering a culture of collaboration and excellence
Coach and mentor junior consultants, providing performance feedback and career development support
What we’re looking for:
Proven experience in management consulting, operations transformation, or process improvement, with a proven track record of leading complex engagements
Demonstrated success leading end-to-end process diagnostic engagements
Strong commercial acumen, including proposal writing, SOW development, and consulting engagement management
Hands-on experience with process mining tools (Signavio, UiPath Process Gold, Apromore, or equivalent)
Proficiency in BPMN process modelling and Lean methodologies (Six Sigma certification advantageous)
Strong analytical mindset with the ability to interpret data and derive insights to support recommendations
Highly developed executive-level slide design and storytelling skills (PowerPoint)
Excellent verbal communication and presentation skills, with demonstrated ability to influence senior stakeholders
Experience leading cross-functional teams and managing project budgets
Workshop facilitation experience across operational and executive audiences
Don't meet every requirement? We encourage you to apply. We value all forms of experience that may be transferrable and relevant.
What you’ll gain:
Leadership development programs and executive coaching designed to help you inspire teams and accelerate your career growth.
A world-class parental leave policy offering up to 26 weeks of leave for caregivers, supporting your family and personal life
Flexibility means trusting you to choose when, where, and how you work, balancing what’s best for you, your team, and your clients to grow and thrive together
Being part of a community united by purpose, delivering impact that reaches clients, communities, and the future you’re shaping
We know that perks are as important as your financial rewards. Explore all the benefits that PwC has to offer here.
Ready to grow here and go further? Join PwC Australia as a Operations Transformation Senior Manager and make an impact that goes beyond the expected. Apply now and take your next step with a team shaping the future.
We’re committed to treating all our job applicants fairly and with respect, irrespective of their actual or assumed background, disability, neurodivergence, or any other protected characteristic and to maintaining a safe, respectful workplace for everyone.We want you to have every opportunity to thrive in our selection process. In the application form, you can let us know what adjustments yourequireduring our recruitment process and/or any workplace accommodations youanticipateneeding to help you perform your role.
No agencies please: We kindly request that recruitment agencies do not submit CVs in response to this advertisement. We are only accepting applications directly from individuals.
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)
Required Skills
Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Automation Solutions, Business Process Improvement, Coaching and Feedback, Communication, Competitive Advantage, Cost Efficiency, Creativity, Demand Management, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Inclusion, Influence, Intellectual Curiosity, Lean Process Improvement, Learning Agility, Operating Model, Operational Analysis, Operational Excellence, Operational Support and Analysis {+ 22 more}
Desired Languages (If blank, desired languages not specified)
Travel Requirements
Not Specified
Available for Work Visa Sponsorship?
No
Government Clearance Required?
No
Job Posting End Date
September 25, 2026
Related keywords
SignavioUiPath Process GoldApromoreBPMNLeanSix SigmaProcess MiningOperations TransformationManagement ConsultingSOWProcess DiagnosticOperational HealthValue Lever FrameworksC-suiteStakeholder ManagementEngagement Economics
At PwC, we help clients drive their companies to the leading edge. We’re a tech-forward, people-empowered network with more than 370,000 people in 149 countries. Across audit and assurance, tax and legal, deals and consulting we help build, accelerate and sustain momentum. Find out more at www.pwc.com.
PwC: Audit and assurance, consulting and tax services
PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity. Content on this page has been prepared for general information only and is not intended to be relied upon as accounting, tax or professional advice. Please reach out to your advisors for specific advice.
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