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Full-time
Term Life Insurance, Medical Insurance, GrabFlex Benefits Package, Parental Leave, Birthday Leave, Volunteering Leave
Posted 44d ago
~40 hrs/week
Responsibilities
The role focuses on driving user growth for GrabMart through demand forecasting, customer segmentation, and conversion funnel optimization. You will design promo structures and collaborate with internal teams to align demand plans with business strategies.
Requirements
Requires at least 1 year of experience in financial services, management consulting, or technology firms. Proficiency in Excel and Tableau is essential, with a preference for SQL knowledge and strong quantitative analysis skills.
Full job description
Company Description
About Grab and Our Workplace
Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.
Job Description
Get to Know the Team
Associate, User Growth - GrabMart is the mart growth engine for Grab. Work is inter-disciplinary – a combination of advanced analytics, customer segmentation, marketing strategy and positioning. The team will be focused on growing demand sustainability, with projects covering overall strategy, brainstorming, experimentation and driving implementation of main projects.
Get to Know the Role
You will be joining as Associate, User Growth - GrabMart to join our team Bangkok, Thailand. You will play a crucial part in optimizing our GrabMart operations through accurate demand forecasting and strategic planning. Develop demand forecasting models for our GrabMart services. You will report to Head of GrabMart and work onsite in Bangkok office.
The Critical Tasks You Will Perform
You will analyze short to medium term issues impacting demand growth in the business. This includes customer segmentation, conversion funnel optimization, churn analysis, market scans and experimentation
You will collaborate with internal and external members to align demand plans with business strategies
You will create regular reports and presentations on demand forecasts and measurements
You will participate in SOP meetings to provide insights on demand trends and potential risks
You will design efficient promo structures and other projects to achieve demand growth in the GrabMart business and work with main partner teams to implement.
You will manage budget allocation and track cost from plans in collaboration with Finance
Qualifications
What Essential Skills You Will Need
A minimum 1 year of relevant work experience in financial services, management consulting or technology firms
Processing and analyzing complex data sets using Excel (Essential)/Tableau ()
Working knowledge of SQL is preferred but not essential
Quantitative discipline with strong business sense and complex analyses to a wide range of audiences, and translating these to actionable business insights
Ability to see big picture while not losing sight of details
Additional Information
Life at Grab
We care about your well-being at Grab, here are some of the global benefits we offer:
We have your back with Term Life Insurance and comprehensive Medical Insurance.
With GrabFlex, create a benefits package that suits your needs and aspirations.
Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours
What We Stand For at Grab
We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.
Grab is Southeast Asia’s leading superapp, offering a suite of services consisting of deliveries, mobility, financial services, enterprise and others. Grabbers come from all over the world, and we are united by a common mission: to drive Southeast Asia forward by creating economic empowerment for everyone.
At Grab, every Grabber is guided by The Grab Way, which explains our mission and the operating principles on how we can achieve it together. We call these principles the 4Hs:
Heart
We work together as OneGrab to serve communities in Southeast Asia
Hunger
We work to understand ground truths and drive improvements, big and small
Honour
We keep our word and steward our resources wisely to build and sustain trust
Humility
We are a constant work-in-progress, and we never stop learning to get better
Offices: 3 Media Close, Grab HQ #01-03/06, Singapore, Singapore 138498, SG · 28 Sin Ming Lane, Midview City #01-143, Singapore, Singapore 573972, SG · 12th Floor Grab Office Wilcon, IT Hub 2251 Chino Roces Ave, Makati, Metro Manila 2251, PH · Unit TB-12, Level 12, Tower B Plaza 33, No 1, Jalan Kemajuan, Seksyen 13, Petaling Jaya, Selangor 46200, MY · H-08-01, Empire City, Menara PHB (Menara H), Empire City, No 8, Jalan Damansara, PJU 8, Petaling Jaya, Selangor 47820, MY
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