Yokohama, Japan · On-site
The Installation & Service Manager is responsible for overseeing the planning, coordination, and execution of all equipment installations and service activities for MKS MSD devision in Japan. This role involves managing …
Skills: Project management, Team leadership, Mechanical engineering, Electrical engineering, Resource allocation
Yokohama, Japan · On-site
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Skills: GNSS, INS, Timing solutions, Technical support, Pre-sales support
Marriott International Hotels, Inc.Yokohama, Japan · On-site
• Must have the legal right to work in Japan (Japanese citizenship or a valid work visa/work authorization). • Business-level proficiency in Japanese is required. POSITION SUMMARY Cross-Functional Responsibilities The Ro…
Skills: Customer Service, Communication, Japanese Proficiency, Front Desk Operations, Hospitality
Yokohama, Japan · Hybrid
$210k–$350k/mo
《募集ポジション》 1. 東京都中央区、北海道札幌市、宮城県仙台市、群馬県前橋市、愛知県名古屋市、大阪府大阪市、福岡県福岡市：プロジェクト管理の事務サポート（テクノロジーコンサルティング本部） 2. 神奈川県横浜市：人事本部の事務サポート（コーポレート職_人事本部） 3. 東京都港区、神奈川県横浜市：健康推進室事務アシスタント（コーポレート職_人事本部） 4. 東京都港区、神奈川県横浜市：部門付担当人事チームアシスタント（コーポレート職…
Skills: Microsoft Office, Excel, Word, PowerPoint, Outlook
Marriott International Hotels, Inc.Yokohama, Japan · On-site
Must have Japanese citizenship or Eligible work in Japan permit holder POSITION SUMMARY – F&B and Event Service Expert Our jobs aren’t just about putting food on the table or serving guests during a banquet or event. Ins…
Skills: Food and beverage service, Event service, Customer service, Table setting, Communication
Yokohama, Japan · On-site
$210k–$420k/mo
Company Description We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make…
Skills: Logistics, Data entry, Customer service, Inventory management, Shipping
Marriott International Hotels, Inc.Yokohama, Japan · On-site
Must have Japanese citizenship or Eligible work in Japan permit holder POSITION SUMMARY Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices.…
Skills: Customer Service, Communication, Telephone Etiquette, Problem Solving, Computer Literacy
Marriott International Hotels, Inc.Yokohama, Japan · On-site
Must have Japanese citizenship or Eligible work in Japan permit holder JOB SUMMARY Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, hig…
Skills: Event management, Customer service, Revenue forecasting, Up-selling, Logistics management
Yokohama, Japan · On-site
Company Description The history of Bosch is the history of car evolution. As a top-class automotive equipment supplier, Bosch Corporation supports market expansion/inroads domestically as well as globally. Bosch will con…
Skills: Excel, Powerpoint, Inventory management, Part number management, Product sales support
Yokohama, Japan · On-site
Overview Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high performance scientific instruments and high value analytical and …
Skills: Sales management, Data analysis, Business negotiation, Customer service, Market analysis
Yokohama, Japan · On-site
[Products in Charge] Company-manufactured large construction machinery including mining/tunnel boring machines, concrete spraying machines, transport vehicles, and associated consumable parts. * Currently, our drilling m…
Skills: People Management, Technical Support, Service Management, Construction Machinery, Mining Equipment
Yokohama, Japan · On-site
General Description Application Engineer leads technical interface with the customers in Japan. -. Coordinating activities and meeting with the customer and being the technical voice for BW with the customer. -. Ensuring…
Skills: Automotive Powertrain, Customer Interface, Product Design Reviews, Test Plan Development, CAN Log Analysis
Yokohama, Japan · On-site
Position Overview TDK SensEI is seeking a Customer Success Manager (CSM) to own the post-deployment customer relationship across Japan account portfolio for the edgeRX and edgeRX VISION platforms. The CSM reports to the …
Skills: Customer Success, Technical Account Management, SaaS, Industrial IoT, Salesforce
Marriott International Hotels, Inc.Yokohama, Japan · On-site
Must have Japanese citizenship or Eligible work in Japan permit holder POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and d…
Skills: Reservation management, Customer service, Data entry, Sales techniques, Telephone etiquette
Yokohama, Japan · Hybrid
As a Field Service Engineer, you will play a critical role in supporting Honeywell's Quality Control Systems (QCS) installed at customer manufacturing facilities. QCS is a real-time measurement and control system used in…
Skills: Industrial automation, Process control, Troubleshooting, Technical support, Measurement technologies
Yokohama, Japan · Hybrid
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description ポジションの概要 国内の製薬・化学メーカー等の大手企業、主要大学・官公庁を対象に、最先端の分析機器のインサイドセールスを担当いただきます。イベントリードやテレマーケティングリードからの情報を、迅速かつ確実に商談へとステージアップさせる重要な「橋渡し役」です。製品の必要性や要求仕…
Skills: Inside Sales, Analytical Instruments, Lead Nurturing, Salesforce, Telemarketing
Yokohama, Japan · Hybrid
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore…
Skills: Customer service, Problem-solving, Communication, Japanese, English
Yokohama, Japan · Hybrid
Location: Yokohama, Japan Report to: Operations Manager, Japan and Korea Role Purpose: Overseeing and managing inventory levels to ensure optimal stock availability while minimizing excess or obsolete inventory. Focused …
Skills: Inventory Management, Supply Chain Planning, Order Fulfilment, Data Analysis, SAP
Marriott International Hotels, Inc.Yokohama, Japan · On-site
POSITION SUMMARY Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while ma…
Skills: Sales techniques, Customer service, Up-selling, Reservation management, Data entry
Yokohama, Japan · On-site
Our Purpose TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and l…
Skills: C++, Semiconductor testing, Circuit schematics, Debugging, NAND memory
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The Installation & Service Manager oversees the planning, coordination, and execution of equipment installations and service activities for the MKS MSD division in Japan. This role involves leading a team of engineers to ensure projects are delivered on time, within scope, and meet high quality and safety standards.
Candidates must have proven experience in managing installation and service operations, ideally within a wet chemical plating environment. Strong leadership, project management, and English communication skills are required to collaborate effectively with global teams and customers.
The Installation & Service Manager is responsible for overseeing the planning, coordination, and execution of all equipment installations and service activities for MKS MSD devision in Japan. This role involves managing a team of mechanical and elctrical engineers, to ensure that projects are delivered on time, within scope, and to the highest standards of quality and safety.
Project Management: Oversee the full lifecycle of equipment installations and service projects, from planning through execution and post-installation support. Ensure projects are delivered on time, within budget, and meet customer expectations.
Team Leadership: Manage and lead a team of installation and service professionals, including engineers, technicians, and supervisors. Provide guidance, mentorship, and performance feedback to ensure continuous improvement and professional development.
Resource Allocation: Coordinate resources, including personnel and equipment, to ensure optimal deployment for multiple concurrent projects. Identify and address potential bottlenecks or resource shortages to maintain project timelines.
Quality Assurance & Compliance: Ensure all installations and services are completed in accordance with company standards, customer specifications, and regulatory requirements. Monitor project outcomes and implement corrective measures as needed to maintain high quality and safety standards.
Customer Relations: Act as the main point of contact for customers during installation and service projects. Ensure customer satisfaction by addressing concerns promptly and providing clear communication throughout the project lifecycle.
Documentation & Reporting: Oversee the proper documentation of installation and service activities, ensuring accurate records are maintained for future reference and compliance. Provide regular status updates and reports to senior management.
Continuous Improvement: Lead efforts to improve installation processes and service efficiency. Identify areas for improvement and implement best practices to enhance the department's overall performance.
This position plays a critical role in ensuring the successful delivery of MKS MSD devision equipment installations and services Japan, driving customer satisfaction, and supporting the growth of the company.
Globally, our policy is to recruit individuals from wide and diverse backgrounds. However, certain positions require access to controlled goods and technologies subject to various export control regulations. Applicants for these positions may be limited (by, for example, their countries of citizenship, country of origin, or immigration status) where required by law or governmental contact, and/or employment made contingent upon the issuance of appropriate governmental licensing.
MKS Inc. and its affiliates and subsidiaries (“MKS”) is an affirmative action and equal opportunity employer: diverse candidates are encouraged to apply. We win as a team and are committed to recruiting and hiring qualified applicants regardless of race, color, national origin, sex (including pregnancy and pregnancy-related conditions), religion, age, ancestry, physical or mental disability or handicap, marital status, membership in the uniformed services, veteran status, sexual orientation, gender identity or expression, genetic information, or any other category protected by applicable law. Hiring decisions are based on merit, qualifications and business needs. We conduct background checks and drug screens, in accordance with applicable law and company policies. MKS is generally only hiring candidates who reside in states where we are registered to do business.
MKS is committed to working with and providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation during the application or interview process due to a disability, please contact us at: accommodationsatMKS@mksinst.com .
If applying for a specific job, please include the requisition number (ex: RXXXX), the title and location of the role
MKS enables technologies that transform our world. We deliver foundational technology solutions to leading edge semiconductor manufacturing, electronics and packaging, and specialty industrial applications. We apply our broad science and engineering capabilities to create instruments, subsystems, systems, process control solutions and specialty chemicals technology that improve process performance, optimize productivity and enable unique innovations for many of the world’s leading technology and industrial companies. Our solutions are critical to addressing the challenges of miniaturization and complexity in advanced device manufacturing by enabling increased power, speed, feature enhancement, and optimized connectivity. Our solutions are also critical to addressing ever-increasing performance requirements across a wide array of specialty industrial applications. Additional information can be found at www.mks.com.
Offices: 2 Tech Drive, Andover, Massachusetts 01810, US
There are currently 96 open customer service & support positions in Yokohama, Japan listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Marriott International Hotels, Inc., Bosch, NTT DATA North America, Arrow Electronics, Mandara Spa, among others. Browse the listings above to see every active employer.
Yes — 17 of the 96 open customer service & support positions offer remote or hybrid work (1 remote, 16 hybrid).
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