Urayasu, Japan · On-site
$220k–$300k/mo
至高のおもてなしは、あなたから始まります 誰かの一日を明るく彩っている自分を想像してみてください。ヒルトンのホテルチームに加わるということは、出勤するたびに、まさにそのような瞬間を創り出す役割を担うということです。お客様にとって最初の窓口となり、スムーズなチェックイン・チェックアウトと、滞在中のお問い合わせに対応します。お客様に歓迎の気持ちを伝え、ニーズにお応えし、問題があれば迅速に解決する重要な役割を担います。フロントオフィス／ゲスト…
Skills: Guest Services, Front Office Operations, Communication Skills, Interpersonal Skills, Property Management Systems (PMS)
Urayasu, Japan · On-site
POSITION SUMMARY Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy…
Skills: Housekeeping, Japanese Language, Guest Services, Cleaning, Floor Care
Urayasu, Japan · On-site
POSITION SUMMARY Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up call…
Skills: Japanese Language, Customer Service, Telephone Etiquette, Communication Skills, Problem Solving
Urayasu, Japan · On-site
POSITION SUMMARY Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contract…
Skills: Japanese Language, Wedding Planning, Sales Techniques, Customer Service, Office Administration
Urayasu, Japan · On-site
JOB SUMMARY Provides sales support to the Sales organization, as well as individual hotels. Serves a bench function to account for staffing changes resulting from turnover, leaves of absence, or extended vacation leave f…
Skills: Leisure Sales, Account Management, Contract Negotiation, Market Analysis, Customer Relationship Management
Urayasu, Japan · On-site
JOB SUMMARY The Lead Catcher – International Reactive Sales manages and qualifies incoming international RFPs and inquiries, ensuring timely responses and alignment with the hotel’s commercial strategy. The role supports…
Skills: International Sales, Lead Qualification, RFP Management, Revenue Management, Japanese Fluency
Urayasu, Japan · On-site
POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and ra…
Skills: Japanese Language, Reservation Management, Customer Service, Data Entry, Sales Techniques
Urayasu, Japan · On-site
POSITION SUMMARY Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, tur…
Skills: Cleaning, Guest Relations, Stock Management, Safety Compliance, Professional Communication
Urayasu, Japan · On-site
POSITION SUMMARY Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up call…
Skills: Guest Relations, Telephone Etiquette, Communication Skills, Problem Solving, Point-of-Sale Systems
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Serve as the primary point of contact for guests by managing smooth check-in and check-out processes. Address guest inquiries and resolve issues promptly to ensure a high-quality stay experience.
Requires previous experience in guest services or front office within the hospitality industry and proficiency in Hotel Management Systems (PMS). Candidates must have strong communication skills in English and the flexibility to work nights, weekends, and holidays.
至高のおもてなしは、あなたから始まります
誰かの一日を明るく彩っている自分を想像してみてください。ヒルトンのホテルチームに加わるということは、出勤するたびに、まさにそのような瞬間を創り出す役割を担うということです。お客様にとって最初の窓口となり、スムーズなチェックイン・チェックアウトと、滞在中のお問い合わせに対応します。お客様に歓迎の気持ちを伝え、ニーズにお応えし、問題があれば迅速に解決する重要な役割を担います。フロントオフィス／ゲストサービスエージェントの役割は、すべての滞在を素晴らしいものにする大切なポジションです。
An official account for Hilton, a leading global hospitality company filling the earth with light & warmth since 1919.
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 27 world-class brands comprising more than 9,100 properties and over 1.3 million rooms, in 143 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 4 billion guests in its more than 100-year history. Named as the No. 1 World’s Best Workplace by Great Place to Work and Fortune, Hilton aims to create the best culture for its 500,000 team members around the world. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the nearly 250 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, X, LinkedIn, Instagram and YouTube.
Offices: 7930 Jones Branch Drive, McLean, VA 22102, US · 755 Crossover Lane, Memphis, TN 38117, US · 15305 N. Dallas Pkwy, Suite 600, Addison, Texas 75001, US · Maple Court Central Park, Reeds Crescent, Watford, WD24 4QQ, GB · 103 Penang Road #09-01/07, Singapore, 238467, SG
There are currently 9 open customer service & support positions in Urayasu, Japan listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Marriott International Hotels, Inc., Hilton, among others. Browse the listings above to see every active employer.
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
