Wilmington, North Carolina, United States · On-site
$55k–$67k/yr
Mid level$712M raised
NewtekOne®, Your Business Solutions Company®, is a financial holding company, which along with its bank and non-bank consolidated subsidiaries, provides a wide range of business and financial solutions under the …
Skills: Digital banking, Treasury management, Customer service, Communication, Problem-solving
Wilmington, North Carolina, United States · On-site
$17/hr–$31/hr
Entry level$5.0B raised
$5,000.00 Sign on Bonus currently available**. (Not applicable to internal or rehire employees.) This is your chance to make your mark. Introducing our customers to the world’s most robust network all while delivering be…
Skills: Installation, Broadband installation, Wi-Fi setup, Voice services, Problem solving
Wilmington, North Carolina, United States · On-site
Senior
Primary Office Location:2506 Independence Boulevard. Wilmington, North Carolina. 28412. Join our team. Make a difference - for us and for your future.Position Title: Business Development Officer 2 Business Unit: Small Bu…
Skills: Small business banking, Loan development, Deposit relationship management, Prospecting, Cold calling
Wilmington, North Carolina, United States · On-site
Mid level
Hospice Clinical Nurse Liaison What you’ll be doing: • As a registered nurse in the Clinical Nurse Liaison role, you will provide quality care to patients from diverse socioeconomic and cultural backgrounds. &…
Skills: Registered Nurse, Hospice Care, Palliative Care, Clinical Liaison, Patient Education
Wilmington, North Carolina, United States · On-site
Entry level
Dodson Bros. Exterminating Company, Inc., one of the largest family-owned pest control companies in the United States, is seeking applicants for the position of Sales Inspector to join our team in your area. Our growing …
Wilmington, North Carolina, United States · On-site
$15/hr–$17/hr
Entry level$2.6B raised
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
Wilmington, North Carolina, United States · On-site
$7/hr–$12/hr
Entry level
Job Description: Dave & Buster’s is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your …
Wilmington, North Carolina, United States · On-site
Mid level
Be #gablesproud of where you work and become part of our team by applying for your new career with Gables TODAY! At Gables, Taking Care of the Way You Live and work is at the heart of our company culture. By providing ou…
Skills: HVAC Repair, Plumbing, Electrical Installation, Building Maintenance, Unit Inspections
Wilmington, North Carolina, United States · On-site
Entry level
POSITION: Housekeeper/Custodian DEPARTMENT: Operations REPORTS TO: Housekeeping Supervisor FLSA STATUS: Full-Time - Hourly LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues,…
Wilmington, North Carolina, United States · On-site
Entry level
POSITION: Housekeeper/Custodian DEPARTMENT: Operations REPORTS TO: Housekeeping Supervisor FLSA STATUS: Part-Time - Hourly LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues,…
Wilmington, North Carolina, United States · On-site
$7/hr–$12/hr
Entry level
Job Description: Dave & Buster’s is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your …
Wilmington, North Carolina, United States · On-site
$10/hr–$13/hr
Entry level
The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service…
Skills: Customer Service, Point Of Sale (POS), Interpersonal Skills, Product Knowledge, Upselling
Wilmington, North Carolina, United States · On-site
$14/hr–$18/hr
Entry level
Benefits: Free uniforms Opportunity for advancement Training & development 401(k) Employee discounts Life’s too short to not work someplace awesome! If you love kids, enjoy moving, and being active in your job while havi…
Wilmington, North Carolina, United States · On-site
$16/hr
Entry level
Join Our Team as a Lot Attendant at Hanna Imports Infiniti Wilmington! Are you motivated, ambitious, and ready to jump-start your career in the automotive industry? Hanna Infiniti of Wilmington is seeking a dependable Lo…
Skills: Auto Detailing, Vehicle Maintenance, Organization, Time Management, Attention To Detail
Wilmington, North Carolina, United States · On-site
Entry level$684K raised
Additional $1.50/hr. for working 10pm-6am Full-time Team Members are required to work 4 weekend days per month. OVERVIEW Got high-energy and love to hustle? Come join the fast-paced, FUN work atmosphere as a Store Team M…
Wilmington, North Carolina, United States · On-site
Entry level
Porsche Wilmington, a Penske Automotive Group dealership, is looking for hard-working Car Washers to join our team. We are hiring immediately and will consider candidates with experience or entry-level with background in…
Wilmington, North Carolina, United States · On-site
Entry level
About Wilmington Health Since 1971, Wilmington Health has been committed to the care and health of our community in Wilmington as well as all of Southeastern North Carolina. Wilmington Health is structured as a multi-spe…
Skills: Clinical Applications Support, Electronic Health Record (EHR), HL7 Interfaces, SQL, Relational Databases
Wilmington, North Carolina, United States · On-site
Entry level
Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improv…
Skills: Venipuncture, Capillary Techniques, Specimen Collection, Data Entry, Billing Processing
Medical Screener - Reception Technician (Customer Service)
Wilmington, North Carolina, United States · On-site
Entry level$111M raised
Responsibilities: • Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. • In compliance with Sta…
Wilmington, North Carolina, United States · On-site
$14/hr–$15/hr
Entry level
Looking for an opportunity that is committed to make your community better while working alongside people who care? Apply now and join the Cape Fear Habitat for Humanity ReStore team and it's mission of building homes, c…
Skills: Cash Handling, Customer Service, Point Of Sale (POS), Inventory Management, Basic Mathematics
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$55k–$67k/yr
Full-time
associate degree, bachelor degree
Posted 46d ago
~40 hrs/week
Responsibilities
The Business Support Specialist facilitates a smooth banking experience for business clients by managing deposit account onboarding and providing support via phone, chat, and video. They also act as a subject matter expert on treasury management services and collaborate with internal teams to resolve transaction discrepancies.
Requirements
Candidates must have at least 2 years of experience in the banking industry with a focus on business banking, deposit operations, or digital banking. A college degree in business or accounting is preferred, along with strong communication and problem-solving skills.
Full job description
NewtekOne®, Your Business Solutions Company®, is a financial holding company, which along with its bank and non-bank consolidated subsidiaries, provides a wide range of business and financial solutions under the Newtek® brand to the small- and medium-sized business ("SMB") market. Since 1999, Newtek has provided state-of-the-art, cost-efficient products and services and efficient business strategies to SMB relationships across all 50 states to help them grow their sales, control their expenses, and reduce their risk.
Newtek's and its subsidiaries' business and financial solutions include: banking (Newtek Bank, N.A.), Business Lending, Electronic Payment Processing, Technology Solutions (Cloud Computing, Data Backup, Storage and Retrieval, IT Consulting), eCommerce, Accounts Receivable Financing & Inventory Financing, Insurance Solutions, Web Services, and Payroll and Benefits Solutions.
Newtek Bank, N.A. is looking to add a Business Support Specialist - Digital Banking to its team. (Please see below for schedule information)
The Business Support Specialist position is an essential role within the Digital Banking team, focusing on facilitating a smooth banking experience for business clients across our various Digital Banking contact channels (primarily phone/video chat). Key responsibilities include fostering business deposit growth and ensuring the satisfaction of our business banking clientele. Proficiency in banking products and services, encompassing online banking and mobile applications, is imperative for this role. Candidates must possess a comprehensive understanding of financial operations, coupled with excellent communication and problem-solving skills. A meticulous attention to detail, adept prioritization and multi-tasking capabilities, and the ability to provide positive and friendly support to both customers and internal team members are essential attributes for success in this position.
As a Business Support Specialist, you will:
Maintain a strong understanding of bank policies, network rules, and regulatory compliance requirements.
Be a Subject Matter Expert on our business banking deposit products and treasury management services including ACH, Wires, Quickbooks, RDC, and Positive Pay.
Execute and manage the end-to-end business deposit account opening and onboarding process.
Provide initial and ongoing support for business clients transitioning to Newtek Bank.
Train business clients and sub-users on our digital banking platform and features.
Interact with clients in a friendly and engaging manner by phone, secure message, chat and video chats to address various banking inquiries and provide client assistance.
Investigate and resolve any discrepancies or issues related to payment transactions.
Collaborate with the Digital Operations team to implement and maintain appropriate treasury management services and ensure seamless digital banking functionality.
Be proficient in digital account opening software including various Apiture and Fiserv products.
Maintain strong understanding of other NewtekOne business line products and be able to effectively identify cross sell opportunities and refer business internally.
Assist clients with navigation and utilization of our online banking platform and mobile app.
Provide troubleshooting and first level online banking support. Escalate online banking issues for further investigation as needed.
Work closely with internal teams, including Finance, Payment Operations, and IT, to resolve payment-related inquiries and issues.
Assist with onboarding and training new team members.
Other Duties: Participate in mandatory Community Reinvestment Act (CRA) activities and initiatives, including community outreach, volunteer events, financial education programs, and related efforts, as assigned.
The above duties will be distributed amongst the department.
Knowledge, Skills and Abilities:
Excellent communication and interpersonal skills.
Ability to effectively engage with business owners and decision makers.
Strong attention to detail.
Exercise good judgement and problem-solving skills.
Ability to multi-task and prioritize to meet time-sensitive deadlines.
Ability to work collaboratively in a team-oriented environment.
Willingness to assist in cross-team projects and initiatives.
2+ years in the banking industry focused on business banking, deposit and payments operations, digital banking, customer service, or business development.
Bilingual Preferred
Education and Certification Requirements:
College degree from a two-year or four-year program with a concentration in business or accounting preferred.
Salary Range: $55,000 - $67,000 annually
Schedule Information: This role requires availability between 9:00AM-6:00PM EST in our Wilmington NC office with flexibility to work alternate weekends as needed
NewtekOne is an Equal Opportunity Employer; M/F/D/V. We require all of our employees to perform work in an ethical manner and uphold our Code of Business Conduct and Ethics at all times.
NewtekOne has helped businesses grow since 1998. Publicly traded with full transparency (NASDAQ: NEWT) since 2000, we are a leading provider of key business and financial solutions to thousands of companies in all 50 states.
Our goal is to partner with businesses, from small to enterprise, to improve their bottom line. NewtekOne’s solutions are innovative and cost effective, including: Lending, Insurance, Technology, Payment Processing, POS, Payroll, Banking and Marketing. The Newtek Advantage, our cloud-based operating platform, gives business owners instant access to digital tools, a team of experts and a suite of core services.
Offices: 4800 T-Rex Ave, Boca Raton, Florida 33431, US · 200 S Orange Ave, Orlando, Florida 32801, US · 1111 Brickell Ave, Miami, Florida 33131, US · 1410 Commonwealth Dr, Wilmington, North Carolina 28403, US
Business Finance SolutionsPayroll & Benefit SolutionsManaged Technology SolutionsPayment Processing SolutionsBusiness LendingInsuranceand Web SolutionsFinancial Transaction ProcessingFinance
How many Customer Service & Support jobs are open in Wilmington, NC right now?
There are currently 911 open customer service & support positions in Wilmington, NC listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Wilmington, NC?
Companies currently hiring include Lowes Foods, Lowe's Companies, Inc., Wilmington Health, Allied Universal, Aramark Healthcare+, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Wilmington, NC?
Yes — 30 of the 911 open customer service & support positions offer remote or hybrid work (17 remote, 13 hybrid).
How do I apply for Customer Service & Support jobs in Wilmington, NC?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.