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Full-time
Travel perks, Employee stock purchase program, Caregiving support, Crisis concierge, Mental health resources, Paid time off
Posted 1d ago
Apply by Oct 10
~40 hrs/week
Responsibilities
The Banquet Captain oversees food and beverage service during events to ensure high guest satisfaction and seamless operations. They are responsible for coordinating banquet functions, managing staff, and maintaining compliance with safety and sanitation standards.
Requirements
Candidates should possess a strong passion for hospitality and demonstrate leadership and teamwork skills. The role requires the ability to handle banquet billing and maintain regulatory standards in a fast-paced environment.
Full job description
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Banquet Captain, you’re not just overseeing food and beverage service at banquet functions – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
How We'll Help You Thrive
At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including:
Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
DailyPay – Access to pay when you need it
Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
Financial security for your future – Our retirement plans make it easier to save for what’s next
Debt-free education – Eligible Team Members will have access to a variety of educational credentials through our partnership with Guild Education, including college degrees and professional certifications
Shift meals – complimentary meal in the Team Member Café while on shift
Parking – complimentary parking while on shift
Employee referral program – refer someone for employment and receive $400 after they complete 60 days of employment
Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment, and are subject to the terms and conditions of each specific program/plan.
Responsibilities
Here's what you'll do during a typical day:
Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special
Ensure seamless service: Supervise food and beverage service and monitor guest satisfaction during banquet events, promptly addressing any issues with product or service quality
Support event execution: Assist with the planning, organizing, and execution of various banquet functions, including breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, and galas
Collaborate for success: Lead and/or participate in department meetings to ensure the team is aligned and well-prepared for banquet operations
Handle banquet billing: Accurately process banquet checks and ensure seamless payment transactions
Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing
Qualifications
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
Related keywords
Banquet CaptainHospitalityFood and BeverageEvent ManagementCustomer ServiceTeam LeadershipOperationsBillingHealth and SafetySanitationAlcohol AwarenessHiltonBanquet FunctionsGuest ExperienceTeamworkAccountability
An official account for Hilton, a leading global hospitality company filling the earth with light & warmth since 1919.
Industry
Hospitality
Company size
10,001+ employees
Founded
1919
Headquarters
McLean, VA
LinkedIn followers
2,733,736
Total funding
$12B
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 27 world-class brands comprising more than 9,100 properties and over 1.3 million rooms, in 143 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 4 billion guests in its more than 100-year history. Named as the No. 1 World’s Best Workplace by Great Place to Work and Fortune, Hilton aims to create the best culture for its 500,000 team members around the world. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the nearly 250 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, X, LinkedIn, Instagram and YouTube.
Offices: 7930 Jones Branch Drive, McLean, VA 22102, US · 755 Crossover Lane, Memphis, TN 38117, US · 15305 N. Dallas Pkwy, Suite 600, Addison, Texas 75001, US · Maple Court Central Park, Reeds Crescent, Watford, WD24 4QQ, GB · 103 Penang Road #09-01/07, Singapore, 238467, SG
How many Customer Service & Support jobs are open in Vancouver, WA right now?
There are currently 676 open customer service & support positions in Vancouver, WA listed on Clera. New openings are added daily as companies post roles.
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