Troy, Michigan, United States · On-site
Dealership:L0432 Suburban Volvo Cars BDC Representative (Business Development Center) – Volvo Cars Troy Location: Troy, MI At Volvo Cars Troy, we’re committed to delivering a premium, customer-first experience that refle…
Skills: Customer Engagement, CRM Proficiency, Appointment Scheduling, Verbal Communication, Written Communication
Troy, Michigan, United States · On-site
Job Description The ideal Salesperson is passionate about fashion and styling and has the ability to cultivate and grow a customer following, both digitally and in-store. A day in the life… Set and achieve sales goals, f…
Skills: Customer Service, Digital Selling, Fashion Styling, Relationship Building, Communication Skills
Troy, Michigan, United States · On-site
Job Summary Join our Nutrition Services team at Corewell Health and make a difference in the lives of our patients and their families by participating in all aspects of patient meal service. This includes answering phone…
Skills: Patient Meal Service, Tray Assembly, Sanitization, Call Center Operations, Inventory Management
Troy, Michigan, United States · On-site
Overview Join a collaborative team dedicated to delivering exceptional patient care as a Physical Therapy Aide, while gaining valuable healthcare skills that can launch your career. Work alongside leading experts in Phys…
Skills: Patient Intake, Patient Registration, Scheduling, Benefit Verification, Equipment Setup
Troy, Michigan, United States · On-site
Description Faithful Companion Pet Cremation Services is searching for an evening shift Driver and Customer Service Representative at our Troy, Michigan location at a starting wage of $19.00 per hour. At least one weeken…
Skills: Safe Driving, Customer Service, Compassionate Communication, Time Management, Attention To Detail
Troy, Michigan, United States · On-site
$15/hr–$19/hr
Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Skills: Customer Service, Sales, Hospitality, Product Knowledge, Merchandising
Troy, Michigan, United States · On-site
POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to delive…
Skills: Guest Relations, Check-in/Check-out, Operational Reporting, Professional Communication, Customer Service
Troy, Michigan, United States · On-site
$18/hr–$20/hr
Earn up to $20/hour | Weekly Pay | Monday–Friday Schedule | Career Growth At HANSONS, we're passionate about helping customers love where they live—and creating a workplace where our team members love where t…
Skills: Organizational Skills, Multitasking, Communication Skills, Customer Service, Problem-Solving
Troy, Michigan, United States · Hybrid
$19/hr–$20/hr
Our Opportunity: The Contact Center Representative is responsible for providing outstanding member service in the CCF member contact center. Makes banking easy and delivers high performance by providing immediate respons…
Skills: Customer Service, Communication Skills, Mathematical Skills, Multitasking, Attention to Detail
Troy, Michigan, United States · On-site
Company Description KOSTAL has a strong family history built on innovation and care for our employees. For over 100 years, our values have guided how we work together to influence, evolve and grow our future. If you are …
Skills: Microsoft 365 Administration, Azure, Microsoft Entra ID, Exchange Online, Microsoft Teams
Troy, Michigan, United States · On-site
Company Description KOSTAL has a strong family history built on innovation and care for our employees. For over 100 years, our values have guided how we work together to influence, evolve and grow our future. If you are …
Skills: Microsoft 365 Administration, Azure, Microsoft Entra ID, Exchange Online, Microsoft Teams
Troy, Michigan, United States · On-site
YOUR ROLE As the full-time Selling Team Leader, you are the Store Team Leader's "go-to" in developing and implementing the business strategy and leading the daily operations of the store. Your passion lies in training an…
Skills: Retail Management, Team Leadership, Sales Driving, Staff Training, Performance Coaching
Troy, Michigan, United States · On-site
$15/hr–$19/hr
Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Skills: Customer Service, Sales, Hospitality, Product Knowledge, Merchandising
Troy, Michigan, United States · On-site
$19/hr–$21/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer Service, Cash Handling, Team Coordination, Oral Communication
Troy, Michigan, United States · On-site
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and prof…
Skills: Customer Service, Team Supervision, Basic Math, Communication Skills, Stress Management
Troy, Michigan, United States · On-site
JARS CANNABIS IT Manager www.shopjars.com Department: Data and Systems Reports To: Director of Data and Systems Location: Troy, Michigan (Corporate) Base Salary Range: $70,000 - $80,000 annually Ready to elevate your car…
Skills: Microsoft 365 Administration, Entra ID, SSO, SCIM, Network Administration
Troy, Michigan, United States · On-site
$25/hr–$32/hr
Salary Range $25.64 - $32.05* Job Description: WHO WE ARE: Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Sin…
Skills: Fitting, Tailoring, Luxury Merchandise Alterations, Leather Sewing, Knits Alterations
Troy, Michigan, United States · On-site
$28/hr–$36/hr
Salary Range $28.81 - $36.02* Job Description: WHO WE ARE: Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Sin…
Skills: Fitting, Tailoring, Luxury Merchandise Alterations, Leather Sewing, Knits Alterations
Troy, Michigan, United States · On-site
$21/hr–$22/hr
**Position Summary ** The Service Operations Specialist is responsible for supporting the seamless delivery of client services across payroll, tax, HRIS, and account management workflows. This role serves as a primary po…
Skills: Payroll Processing, HRIS Management, Client Relationship Management, Tax Account Registration, Data Analysis
Troy, Michigan, United States · On-site
Your Passion. Your Purpose. If you’re here, you’re looking for something more. More opportunity, more impact, more purpose. At Rehmann, each and every one of our associates plays a pivotal role in the Firm’s success. Whe…
Skills: Microsoft Word, Microsoft Excel, Multi-line Phone Systems, Typing (60+ wpm), Customer Service
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Serve as the primary point of contact for customers to generate and schedule high-quality sales appointments via phone, email, and digital channels. Maintain accurate CRM records and collaborate with the sales team to enhance the customer journey and conversion rates.
Requires a high school diploma or equivalent and must be at least 18 years of age. Candidates should possess strong communication skills, a professional phone presence, and proficiency with basic computer systems.
Location: Troy, MI
At Volvo Cars Troy, we’re committed to delivering a premium, customer-first experience that reflects the Volvo brand. We are looking for a motivated and detail-oriented BDC Representative to drive customer engagement, support sales growth, and create exceptional first impressions for every interaction.
Serve as the first point of contact for new and existing customers, delivering a professional and welcoming experience across phone, email, and digital channels
Manage and execute customer relations processes to ensure every interaction reflects a customer-first mindset
Generate and schedule high-quality sales appointments from inbound calls, internet leads, and outbound follow-up efforts
Maintain accurate, organized customer records in CRM for consistent follow-up, retention, and relationship building
Follow up with sales and service customers to ensure satisfaction and address any concerns promptly
Collaborate with the sales team and leadership to improve processes, increase conversion rates, and enhance the customer journey
Stay up to date on Volvo product knowledge, current pricing, and dealership promotions
Engage prospect lists including prior customers, unsold opportunities, referrals, and service clients to generate new business
Identify customer concerns and escalate major issues to leadership when needed
Contribute to a positive, team-oriented environment focused on continuous improvement
Strong attention to detail and organization
Sense of urgency with the ability to manage multiple tasks efficiently
Excellent verbal and written communication skills
Confident and professional phone presence
Proficiency in basic computer systems and CRM tools
Ability to type efficiently and accurately
Basic math and problem-solving skills
A customer-first attitude and desire to succeed in a performance-driven environment
We offer best-in-class industry benefits:
Competitive pay
Medical, Dental, and Vision plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center (career development and training)
Vehicle Purchase Discounts
Wellness Programs
High School diploma or equivalent required
Must be 18 years of age or older
We are a drug-free workplace and committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Growth Powered By People
Our story began humbly in 1946, with the opening of a Chrysler-Plymouth-Dodge store across from Lithia Springs Park in Ashland, Oregon. Fifty years later, in 1996, after opening a few additional stores and training a talented team of leaders, our CEO decided the best way to give new opportunities to this incredible team was to join the public stock exchange. That’s when our mission of “Growth Powered by People” took off. Today, Lithia & Driveway is one of the nation’s fastest-growing automotive retailers and listed as 124 on the Fortune 500 (NYSE: LAD). We own more than 300 stores supporting over 50 automotive brands and provide job opportunities for more than 27,000 people. As Lithia & Driveway continues to grow, our success is fueled by the collective efforts, skills, and contributions of our people. We stand by our core values of taking personal ownership, improving constantly, earning customers for life and having fun in the process. Our high-performance culture keeps one focus in mind, making the customer experience better, as we aim to meet customers wherever, whenever, and however they desire. We offer a variety of opportunities across our hundreds of stores in the US, UK, and Canada; our Driveway, GreenCars, Driveway Finance Corporation brands as well as our home office. With positions in Sales, Service, Corporate, and Finance, we believe you’ll roll into the perfect spot at Lithia & Driveway. Join us as we continue to innovate and exceed our potential and our customers’ expectations. Lithia & Driveway is an equal opportunity employer that is committed to inclusion and diversity.
Offices: 150 N. Bartlett St., Medford, OR 97501, US
There are currently 451 open customer service & support positions in Troy, MI listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Lithia & Driveway, Corewell Health, Macy's, Kroger, Saks Fifth Avenue, among others. Browse the listings above to see every active employer.
Yes — 27 of the 451 open customer service & support positions offer remote or hybrid work (9 remote, 18 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
