Troy, Michigan, United States · On-site
Overview: Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Sales Supervisor to join its Somerset location in Troy Michigan. The Sales Supervisor will support Management with all aspects o…
Skills: Sales Leadership, Customer Experience, Team Coaching, KPI Management, Styling Expertise
Troy, Michigan, United States · On-site
$15/hr–$16/hr
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Troy, Michigan, United States · On-site
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Troy, Michigan, United States · On-site
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Troy, Michigan, United States · On-site
$19/hr–$21/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer Service, Cash Handling, Team Coordination, Oral Communication
Troy, Michigan, United States · On-site
USAREC MEPS Recruiting General Clerk III Location: Various CONUS Military Entrance Processing Station (MEPS) sites Position Type: Full-Time Work Schedule: Generally Monday-Friday, 0800-1700 local time; schedule may vary …
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Troy, Michigan, United States · On-site
The primary responsibility of the Health Screener is to provide coverage in the field ensuring that health screenings are completed accurately and on time. Maintain a safe and professional environment for clients and emp…
Skills: Finger Sticks, Manual Blood Pressure, Specimen Collection, Specimen Processing, Customer Service
Troy, Michigan, United States · On-site
We are looking for a reliable and experienced Lead to ensure all facility operations follow policies and procedures. They coordinate daily operations by delegating job assignments and providing guidance. A Lead provides …
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Troy, Michigan, United States · On-site
Description Inside Sales Support Job Details Hours: Full-time, Monday to Friday, NO holidays, NO weekends, OT is rarely available Location: Troy, MI • Inside Sales Department Benefits: Medical, Dental, Vision, 401k, 401k…
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Troy, Michigan, United States · On-site
Description Wilshire Benefits Group is continuously on the lookout for exceptional talent to join our team, and this posting represents one of our core roles within the organization. Whether opportunities may be availabl…
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Troy, Michigan, United States · On-site
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Skills: Beverage Production, Cash Handling, Customer Service, Sanitation Standards, Multitasking
Troy, Michigan, United States · On-site
$13/hr–$18/hr
Salary Range $13.00 - $18.00* Job Description: WHO WE ARE: Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit …
Skills: Elevated Selling, Customer Service, Styling, Brand Knowledge, Digital Selling Tools
Troy, Michigan, United States · On-site
$10/hr–$17/hr
Salary Range $10.00 - $17.10* Job Description: WHO WE ARE: Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Sin…
Skills: Customer Service, Client Relationship Management, Consultative Selling, Product Knowledge, Sales Volume Growth
Troy, Michigan, United States · On-site
$97k–$133k/yr
The Sales Account Management Professional is responsible for achieving significant long term sales growth and customer satisfaction along with managing the overall customer relationship with the assigned accounts. This e…
Skills: Account Management, Business Development, Sales Strategy, Negotiation, Customer Relationship Management
Troy, Michigan, United States · On-site
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Skills: Patient Meal Service, Tray Assembly, Sanitization, Call Center Operations, Inventory Management
Troy, Michigan, United States · On-site
$10/hr–$17/hr
Salary Range $10.00 - $17.10* Job Description: Selling advisor WHO WE ARE: Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and insp…
Skills: Customer Service, Client Relationship Management, Sales Volume Growth, Product Knowledge, Consultative Selling
Troy, Michigan, United States · On-site
$10/hr–$25/hr
Salary Range $10.00 - $25.00* Job Description: Selling Advisor WHO WE ARE: Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for custo…
Skills: Elevated Selling, Customer Service, Styling, Brand Knowledge, Wardrobing
Troy, Michigan, United States · On-site
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honest…
Skills: Customer Service, Communication Skills, Bagging, Retail Operations, Cleaning
Troy, Michigan, United States · Remote Solely
For 20- plus years Centroid has helped complex companies accelerate their digital transformation by implementing and managing Cloud-based business solutions. We specialize in advisory, deployment, migration, integration …
Skills: Service Delivery Management, Oracle Project Management, IT Service Delivery, People Management, SLA Management
Troy, Michigan, United States · On-site
$13/hr–$18/hr
Salary Range $13.00 - $18.00* Job Description: Selling Advisor WHO WE ARE: Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for custo…
Skills: Elevated Selling, Customer Service, Styling, Digital Selling Tools, Wardrobing
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The Sales Supervisor supports store management in driving sales, ensuring an exceptional customer experience, and coaching the team. They are responsible for maintaining store standards, managing day-to-day operations, and achieving commercial KPIs.
Candidates need 3+ years of retail or sales experience with a strong focus on customer service and preferred leadership experience. Proficiency in POS systems and Microsoft Office, along with flexibility to work retail schedules, is required.
Overview:
Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Sales Supervisor to join its Somerset location in Troy Michigan. The Sales Supervisor will support Management with all aspects of the store including day-to-day operations such as driving sales, providing exceptional customer experience, and coaching and developing the team. In partnership with Management, the Sales Supervisor supports with implementing and enforcing company policies & procedures, corporate directives and initiatives, and ensures store standards are maintained.
RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:
Consistently achieve or exceed individual & store sales and other commercial KPIs
Lead the sales floor to deliver an excellent customer experience through a customer first mindset to build loyal customer relationships
Ensure the store is always guest ready - a place where clients feel comfortable, welcomed and free to be themselves
Build the sale to achieve KPIs by establishing yourself as an expert and go-to source for styling expertise, seasonal trends and product knowledge
Illustrate the different stages within the client journey and the core behaviors needed to provide a unique and elevated experience – all with the goal of driving repeat business
Demonstrate deep knowledge of Marc Jacobs Universe inclusive of product, Brand DNA and pillars
Initiate regular client contact and provide prompt follow-up on all sales, events, or client inquiries
Foster a culture of collaboration and open communication with colleagues and management
Maintain a curious and learning attitude by continuously seeking and receiving feedback from colleagues and management
Open and close the store according to Marc Jacobs procedure
Ensure both the sales floor and stockroom are well-organized
Adhere to all company policies and procedures
QUALIFICATIONS:
3+ years’ experience in retail, sales, or industry-adjacent role with a focus on customer service
Prior leadership experience strongly preferred
Experience in generating sales, building, and developing client relationships
Demonstrated verbal and written communication skills
Delivers Excellence - demonstrates passion and empathy for clients, anticipates and exceeds client expectations
Cultivate an Entrepreneurial Spirit - embraces change and new opportunities while remaining true to the DNA of Marc Jacobs
Creative & Innovative - promotes curiosity, diversity and collaboration – is open to disruptive ideas
Excellent organizational, follow-up, and time management skills
Passion for the Marc Jacobs brand and product offering
Computer skills including operating a POS and navigating Microsoft Office suite
Must have flexibility to work a retail schedule including evenings, weekends and holidays
SALARY & BENEFITS/WHAT WE OFFER:
The rate of pay offered will be dependent upon candidate’s relevant skills and experience. If applicable, we offer our employees a comprehensive benefits package including paid holidays, vacation time, sick and personal time, medical, dental and vision insurance, and 401k matching. We also offer discounts on travel, entertainment, and more through our partnership with PerkSpot. MJ employees also receive discounts on MJ products throughout the year, as well as access to discounts on other LVMH brands.
ABOUT MARC JACOBS
For nearly 40 years, Marc Jacobs has been a driving force in fashion with his philosophy: pioneering designs, an irreverent spirit, the everyday and the extraordinary. Today, the brand continues to make its Marc as rebellious, unpredictable, and original.
Our work is founded on our core brand pillars: unexpected, utilitarian, urban, unisex, and unique. NYC in design and spirit, our teams thrive off relentless authenticity, an openness to standing out, and inclusivity for all.
EEO STATEMENT
Marc Jacobs International was founded on Marc’s vision of celebrating uniqueness and being Perfect as You Are. We are committed to building an equitable and inclusive culture that values diversity of thought, background, and experience – all essential to our spirit of innovation and creativity. In line with this commitment, we believe that the best candidate may be one who comes from a less traditional background or may meet the qualifications in different ways. We encourage you to apply even if you don’t meet all of the listed qualifications.
Marc Jacobs International is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, sex, sexual orientation, gender identity or expression, age, veteran status, national origin, religion, disability, or any other characteristic protected by federal, state or local law.
Marc Jacobs International, founded in 1984, is a driving force in fashion celebrating the everyday and extraordinary.
For nearly 40 years, Marc Jacobs has been a driving force in fashion with his philosophy: pioneering designs, an irreverent spirit, the everyday and the extraordinary. Today, the brand continues to make its Marc as rebellious, unpredictable, and original. Our work is founded on our core brand pillars: unexpected, utilitarian, urban, unisex, and unique. NYC in design and spirit, our teams thrive off relentless authenticity, an openness to standing out, and inclusivity for all.
Offices: 72 Spring St, New York, New York City 10012, US
There are currently 458 open customer service & support positions in Troy, MI listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Lithia & Driveway, Corewell Health, Macy's, Kroger, Saks Fifth Avenue, among others. Browse the listings above to see every active employer.
Yes — 28 of the 458 open customer service & support positions offer remote or hybrid work (9 remote, 19 hybrid).
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