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Wilshire Benefits Group logoWilshire Benefits Group

Employee Benefits Account Manager

Troy, Michigan, United States · On-site

Mid level

Description Wilshire Benefits Group is continuously on the lookout for exceptional talent to join our team, and this posting represents one of our core roles within the organization. Whether opportunities may be availabl…

Skills: Relationship Management, Customer Service, Carrier Implementation, Employee Communications, Public Speaking

Wilshire Benefits Group logoWilshire Benefits Group

Employee Benefits Consultant

Troy, Michigan, United States · On-site

Senior

Description Wilshire Benefits Group is continuously on the lookout for exceptional talent to join our team, as this posting represents one of our core roles within the organization. While opportunities may be available n…

Skills: Relationship Management, Benefit Strategy Development, Project Management, Carrier Relations, Regulatory Compliance

Wilshire Benefits Group logo

Employee Benefits Account Manager

Wilshire Benefits Group

Troy, Michigan, United States • On-site

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Mid level

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  • Full-time
  • bachelor degree
  • Posted 46d ago
  • ~40 hrs/week

Responsibilities

Manage a portfolio of clients by acting as the primary point of contact for employee benefits and carrier renewals. Responsibilities include crafting employee communications, facilitating open enrollment meetings, and ensuring regulatory compliance.

Requirements

Requires a Bachelor's degree in a related field and 3-5 years of experience in the employee benefits industry. A Life and Health license and a valid driver's license are strongly preferred.

Full job description

Description

Wilshire Benefits Group is continuously on the lookout for exceptional talent to join our team, and this posting represents one of our core roles within the organization. Whether opportunities may be available now or in the near future, we welcome applications from driven professionals eager to make a meaningful contribution and interested in joining our mission to deliver exceptional service to our cherished clients.  

As an Account Manager, you’ll employ your skills and passion in partnership with our integrated team to manage and delight a select portfolio of clients. You’ll be the go-to person, ensuring we exceed expectations every time!  

Your duties will include:

  • Build relationships: Develop and maintain connections with HR contacts, decision-makers, and key stakeholders 
  • Be the Daily Hero: Act as the primary point of contact for your clients, handling their needs with accuracy and flair
  • Own Projects: Lead the charge on carrier implementations and renewals 
  • Craft, proofread, and finalize all employee communications, from Benefit Guides to Open Enrollment presentations
  • Schedule and facilitate annual Open Enrollments meetings – make them memorable!
  • Share Knowledge: Ability to train HR Contacts on Employee Navigator or support other Benefit Administration portals 
  • Resolve Issues: Tackle any escalated employee-level issues like a pro
  • Meet Clients: Assist in key client-facing meetings on opportunities, renewals, and compliance
  • Engage Carriers: Cultivate great relationships with the carrier community and stay on top of trends, products, and resources
  • Propose Solutions: Identify client needs and suggest innovative products and services
  • Stay Informed: Become a benefits expert through networking and professional development
  • Stay Compliant: Keep up with regulatory issues and federal laws impacting employee benefits

Requirements

The successful candidate will bring the following qualities and abilities to the role: 

  • A Bachelor’s degree in Business, Healthcare Administration, Human Resources, or a related field (or equivalent experience) 
  • A minimum of 3 - 5 years of experience in the employee benefits industry / agency world
  • A talent for developing and nurturing positive relationships
  • Unparalleled commitment to delivering exceptional customer service
  • Ability to engage with key stakeholders including clients and prospects
  • Strong public speaking and presentation abilities
  • Extensive knowledge of insurance carriers and employee benefits
  • Proficiency in Microsoft Excel, Word, PowerPoint, and Adobe
  • An active license in Life and Health strongly preferred
  • A valid driver’s license and a reliable vehicle

Related keywords

Employee BenefitsInsurance CarriersEmployee NavigatorOpen EnrollmentBenefit GuidesLife and Health LicenseHR ContactsRegulatory ComplianceHealthcare AdministrationBenefit Administration PortalsCarrier CommunityClient Management

About Wilshire Benefits Group

LinkedInVisit site

An Intentionally Different Approach.

Industry
Insurance
Company size
11-50 employees
Founded
2013
Headquarters
Troy, MI
LinkedIn followers
1,170

As a trusted partner, our mission is to analyze, plan and implement exceptional benefit and business strategies aimed at delivering immediate impact within a framework focused on compliance and long-term sustainability. Built from a foundation of trust, integrity and service, Wilshire Benefits Group brings more than three decades of experience across a wide range of critical business services. From innovative benefit packages and employee wellness programs to comprehensive risk management and business succession planning, the team at Wilshire Benefits Group continues to lead the way…with an intentionally different approach. Wilshire Benefits Group (WBG) is committed to helping our clients make appropriate business decisions regarding their employee benefit plans by combining the best products for their unique needs and goals, with outstanding customer service. Our business is building enduring relationships based on the specific needs and desires of each client. Our goal is to: - Reduce Your Risk - Make Your Life Easier - Make Your Employees Happy - Save Money We take being your trusted advisor very seriously. Our intention is to provide exceptional service to you.

Offices: 901 Wilshire Dr., Ste 330, Troy, MI 48084, US

HR Consulting ServicesRegulatory Compliance SupportCustomized Enrollment ServicesExecutive Benefits & Succession PlanningEducational Seminars & WebinarsBenchmarking ToolsEmployee Education & EngagementPhysical & Financial Wellness Programsand Employee BenefitsHuman Resources
View all jobs at Wilshire Benefits Group

About Wilshire Benefits Group

LinkedInVisit site

An Intentionally Different Approach.

Industry
Insurance
Company size
11-50 employees
Founded
2013
Headquarters
Troy, MI
LinkedIn followers
1,170

As a trusted partner, our mission is to analyze, plan and implement exceptional benefit and business strategies aimed at delivering immediate impact within a framework focused on compliance and long-term sustainability. Built from a foundation of trust, integrity and service, Wilshire Benefits Group brings more than three decades of experience across a wide range of critical business services. From innovative benefit packages and employee wellness programs to comprehensive risk management and business succession planning, the team at Wilshire Benefits Group continues to lead the way…with an intentionally different approach. Wilshire Benefits Group (WBG) is committed to helping our clients make appropriate business decisions regarding their employee benefit plans by combining the best products for their unique needs and goals, with outstanding customer service. Our business is building enduring relationships based on the specific needs and desires of each client. Our goal is to: - Reduce Your Risk - Make Your Life Easier - Make Your Employees Happy - Save Money We take being your trusted advisor very seriously. Our intention is to provide exceptional service to you.

Offices: 901 Wilshire Dr., Ste 330, Troy, MI 48084, US

HR Consulting ServicesRegulatory Compliance SupportCustomized Enrollment ServicesExecutive Benefits & Succession PlanningEducational Seminars & WebinarsBenchmarking ToolsEmployee Education & EngagementPhysical & Financial Wellness Programsand Employee BenefitsHuman Resources
View all jobs at Wilshire Benefits Group

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