Toronto, Ontario, Canada · Hybrid
$75k–$85k/yr
Company Description The Klick Group—comprising Klick Health (including Klick Katalyst and btwelve), Klick Media Group, Klick Applied Sciences (including Klick Labs), Klick Consulting, and Klick Ventures—is an ecosystem d…
Skills: IT Service Management, Team Leadership, Incident Management, Problem Management, Change Management
Toronto, Ontario, Canada · On-site
Company Description At TA Services, we don’t just move freight – we move business forward. Since 1986, we’ve been delivering peak performance for our customers through our Freight Brokerages, Managed Transportation, Ware…
Skills: Carrier Sourcing, Capacity Management, Rate Negotiation, Market Analysis, Carrier Relationship Development
Toronto, Ontario, Canada · On-site
$48k–$50k/yr
Leasing Consultant - Parkside Square Join a Team Where Your Skills Make a Real Impact! The Role As Leasing Consultant, you will be responsible for marketing available suites, conducting property tours, qualifying prospec…
Skills: Sales, Customer Service, Property Touring, Leasing Process, Resident Retention
Toronto, Ontario, Canada · On-site
Company Description A sleek, timeless restaurant where bold flavours meet a stunning design, creating a vibrant atmosphere perfect for any occasion. Joining us means being part of a team that thrives on innovation and co…
Skills: Guest Relations, Reservation Management, OpenTable, Communication, Organization
Toronto, Ontario, Canada · Hybrid
Company Description Founded in 2010, MEDFAR Clinical Solutions revolutionizes healthcare with our MYLE Integrated Care platform, the first web-based electronic medical record (EMR) in Quebec. Trusted by 15,000 healthcare…
Skills: B2B Sales, Prospecting, Market Penetration, Client Relationship Management, Product Demonstrations
Toronto, Ontario, Canada · Hybrid
$65k–$80k/yr
The global population is aging, and the need for home care is growing each year. Unfortunately, at a time when care is needed more than ever, the home care industry is facing a crisis – a shortage of care workers. At Car…
Skills: Customer Success, Project Management, Account Management, Data Analysis, Consulting
Toronto, Ontario, Canada · On-site
$21/hr–$24/hr
Benefits: Company parties Competitive salary Flexible schedule Opportunity for advancement Training & development Job Description We are currently onboarding independent subcontractor cleaners to provide residential and …
Skills: Residential Cleaning, Commercial Cleaning, Attention To Detail, Communication Skills, Time Management
Toronto, Ontario, Canada · On-site
$21/hr–$24/hr
Benefits: Company parties Competitive salary Flexible schedule Opportunity for advancement Training & development Job Description We are currently onboarding independent subcontractor cleaners to provide residential and …
Skills: Residential Cleaning, Commercial Cleaning, Attention To Detail, Communication Skills, Time Management
Toronto, Ontario, Canada · On-site
Company Description OUR STORY: Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldl…
Skills: Fitness Programming, Client Relationship Management, Sales, Fitness Assessment, Coaching
Toronto, Ontario, Canada · On-site
Company Description OUR STORY: Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldl…
Skills: Fitness Programming, Client Relationship Management, Sales, Fitness Assessment, Coaching
Toronto, Ontario, Canada · On-site
$10k–$20k/wk
Company Description WHO WE ARE Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in …
Skills: Customer Experience, Inventory Management, Visual Merchandising, Retail Sales, Stock Replenishment
Toronto, Ontario, Canada · On-site
$21/hr–$24/hr
Benefits: Company parties Competitive salary Flexible schedule Opportunity for advancement Training & development Job Description We are currently onboarding independent subcontractor cleaners to provide residential and …
Skills: Residential Cleaning, Commercial Cleaning, Attention To Detail, Communication Skills, Time Management
Toronto, Ontario, Canada · On-site
We do have a job opening for Systems Administrator/Operations Support Specialist - Intermediate for our direct client Province of Ontario. The position details are given below: Job Details: Job ID: RQ11167 - Systems Admi…
Skills: Systems Administration, Systems Operations, Network Configuration, AWS Amazon Connect, ComputerTalk Icebar
Toronto, Ontario, Canada · On-site
$21/hr–$24/hr
Benefits: Company parties Competitive salary Flexible schedule Opportunity for advancement Training & development Job Description We are currently onboarding independent subcontractor cleaners to provide residential and …
Skills: Residential Cleaning, Commercial Cleaning, Attention To Detail, Communication Skills, Time Management
Toronto, Ontario, Canada · On-site
$21/hr–$24/hr
Benefits: Company parties Competitive salary Flexible schedule Opportunity for advancement Training & development Job Description We are currently onboarding independent subcontractor cleaners to provide residential and …
Skills: Residential Cleaning, Commercial Cleaning, Attention To Detail, Communication Skills, Time Management
Toronto, Ontario, Canada · On-site
$21/hr–$24/hr
Benefits: Company parties Competitive salary Flexible schedule Opportunity for advancement Training & development Job Description We are currently onboarding independent subcontractor cleaners to provide residential and …
Skills: Residential Cleaning, Commercial Cleaning, Attention To Detail, Communication Skills, Time Management
Toronto, Ontario, Canada · On-site
Company Description Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books,…
Skills: IT Support, Project Management, Vendor Management, Hardware Troubleshooting, Asset Management
Toronto, Ontario, Canada · On-site
Company Description Who We Are A Storied Past. A Brilliant Future. For over 96 years, Fairmont Royal York has stood as a beacon of luxury and excellence in the heart of Toronto. Opened in 1929, this historic hotel was on…
Skills: Guest Service, Food and Beverage Service, Interpersonal Skills, Teamwork, Alcohol Handling
Toronto, Ontario, Canada · On-site
Company Description A Storied Past. A Brilliant Future. For over 96 years, Fairmont Royal York has stood as a beacon of luxury and excellence in the heart of Toronto. Opened in 1929, this historic hotel was once the tall…
Skills: Mixology, Cocktail Preparation, Guest Service, Wine Pairing, Inventory Management
Toronto, Ontario, Canada · On-site
$55k–$60k/yr
Company Description Grow your career with a company that shares your passion. Sodexo has an exciting opportunity to join our team as an Office Coordinator based at our Etobicoke Head Office. Location: Etobicoke, ON (Head…
Skills: Office Coordination, Administrative Support, Calendar Management, Microsoft Outlook, Microsoft Excel
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Lead the day-to-day IT help desk operations and manage the front-line support team to ensure high-quality technical assistance. Oversee the Tech Lounge experience and implement service management disciplines to scale support quality as the company grows.
Requires 5+ years of experience in technical support and service desk operations, with at least 2 years in a leadership or supervisory role. Must have proven experience managing ticket queues, SLAs, and ITSM platforms like ServiceDesk+.
The Klick Group—comprising Klick Health (including Klick Katalyst and btwelve), Klick Media Group, Klick Applied Sciences (including Klick Labs), Klick Consulting, and Klick Ventures—is an ecosystem dedicated to realizing the full potential of our people and clients in life sciences. Founded in 1997, we have offices in New York, Philadelphia, Saratoga Springs, Toronto, London, São Paulo, and Singapore. Consistently named a Best Managed Company, Most Admired Corporate Culture, and Great Place to Work, Klick is committed to fostering a high-performance, people-first culture with creativity, collaboration, innovation, and impact across everything we do.
Office Tech is the team behind the technology experience at Klick. We help Klicksters stay connected, productive, secure, and ready to do their best work—wherever work happens. Our Fixanators work from the Tech Lounge, a welcoming support space that’s part help desk, part hangout, and unmistakably Klick. It’s where Klicksters can get help, ask questions, and connect with a team that believes technology support should feel approachable, human, and helpful. We’re not the department of “no.” We’re here to make things work, make them better, and create a technology experience built on reliable systems, thoughtful service, and continuous improvement.
The Service Manager leads our day-to-day IT help desk and directly manages our Fixanators — the front-line team that supports every Klickster across devices, access, applications, collaboration tools, and workplace technology. The Service Manager makes sure people get timely, helpful, human support while building the habits, systems, reporting, and team culture that allow service quality to scale as Klick grows.
The Service Manager is also responsible for the Tech Lounge experience. This space will be your team's home base and one of the most visible expressions of Office Tech culture. You will help keep it welcoming, useful, organized, energetic, and true to Klick — a place where great service feels approachable, human, and maybe even fun.
This is not a back-office ticket-policing role. Yes, queues, SLAs, incidents, problems, changes, knowledge, and reporting matter. But they are tools, not the mission. The mission is to create an exceptional technology service experience for exceptional people.
This posting is for an existing vacancy at Klick. The base salary range for this position is between CAD $75,000 - $85,000. The final amount offered will be determined based on several factors such as a candidate’s work location, their unique skill set, education, and prior work experience.
Our Commitment to Inclusion
Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of color, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities. We're also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at and we will work with you to meet your accessibility needs and ensure you have a positive experience.
There's something different here.
Established in 1997, Klick Health is the world’s largest independent commercialization partner for life sciences, focused on hacking the boundaries of health by developing, launching, and supporting life sciences brands to achieve their full potential. Klick provides best-in-class marketing and advertising, media strategy and purchasing, medical affairs and medical communications, value and market access services, as well as technology and analytics consulting among its specialized offerings. Klick’s client service is rooted in deep medical and scientific understanding, enabled by nearly 250 post-graduate, in-house medical experts; unrivaled decision sciences capabilities; and innovative, results-driven creative. We believe that when your people are the center of gravity, clients are the ultimate beneficiaries. Success, in its highest form, is always mutual. Our culture of kindness and high performance attracts innovators and leaders who care about doing the best work possible in an environment that supports their rapid growth. Together, we can turn any problem into a potentially life-changing opportunity.
Offices: 175 Bloor Street East, Toronto, Ontario M4W 3R8, CA · 240 W 40th St, 12th Floor, New York, NY 10018, US · 510 Walnut St, 13th Floor, Philadelphia, Pennsylvania 19106, US · 30 Stamford Street, London, SE1 9LQ, GB · 109 North Bridge Road, #05-21, Singapore, 179097, SG
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