Tokyo, Japan · On-site
Field of Activity The Relationship Manager is responsible for developing new sales and relationships, growing incremental businesses from existing clients, strengthening relationships with internal stakeholders, resolvin…
Skills: Relationship Management, Sales, Contract Negotiation, Market Analysis, KYC
Tokyo, Japan · On-site
Job Description: Business Overview The Technology Platforms Division (TPD) drives the growth of the Rakuten Ecosystem by delivering innovative, high-quality technology platforms characterized by integrated control and st…
Skills: Java, Microservices, Order Management, Billing Platforms, Couchbase
GAIDOOR株式会社Tokyo, Japan · Hybrid
企業について BIG4大手外資税理士法人、約1000名。その内、六本木一丁目オフィスでは、700名以上の職員が勤務しています。 今回の求人募集中のチームは新しいチームで、とても雰囲気の良いチームです。IT部門に外国籍の方もおり、多様性のあるチームです。さらにDXプロジェクトが始まったタイミングなので、スキルアップの点でも良い経験になる可能性が高いです。 【社内ユーザ対応業務】： ・PC、業務システム関連の問合せ対応 ・入社/退社に伴うア…
Skills: Helpdesk, PC Kitting, MS Office Support, Email Support, Hardware Support
Tokyo, Japan · On-site
会社概要 当社のCustomer Care部門は、日本市場における営業活動と顧客対応を支えるオペレーション組織です。 顧客対応、受発注管理、営業支援などの機能を担い、業務プロセスの最適化やデータ管理を通じて、セールス組織全体の生産性向上とビジネス成長を支えています。 本ポジションはCustomer Care部門内のCustomer Supportチームに所属し、カスタマーサポート（コールセンター機能を含む）、アドミニストレーション、ナレ…
Skills: Customer Support, Business Process Improvement, Salesforce, ERP Implementation, Data Analysis
Tokyo, Japan · On-site
PCやデバイスのITライフサイクルに関するサービスの提案・支援業務を担当いただきます。Intune、Autopilot、Entra ID、Active Directoryなどのクラウド・デバイス管理関連サービスを取り扱います。本ポジションでは、先輩社員やチームのサポートを受けながら、プリセールス活動の補助やソリューションの検証・導入支援に関わっていただきます。顧客の課題理解や市場ニーズの把握についても、段階的に経験を積みながらスキルを伸…
Skills: Microsoft Intune, Microsoft Autopilot, Microsoft Entra ID, Active Directory, Pre-sales
Tokyo, Japan · On-site
Additional Information 当社は、法令に従い、全ての応募者について、その適性と能力のみを基準として公正に採用選考を行います。 この職位は、業務上のニーズや、採用候補者の経験、知識、技能に応じて、ここに記載されている職務レベルと異なるレベルで採用される場合があります。 報酬は、主に採用された職務レベルと候補者の資格に基づき、適用される法律に従って決定されます。 Shift: DayWays of Working: On…
Skills: Field Training
Tokyo, Japan · On-site
We are the world market leader for reusable packaging containers (RPCs) for fresh food and are constantly optimizing our products. We help make the food supply cycle for the population more sustainable. With our RPCs, sa…
Skills: Order Management, SAP, Inventory Management, Billing, Customer Service
Tokyo, Japan · On-site
Overview QIAGENは、「生活の向上を可能にする」というシンプルで力強いビジョンを原動力としています。 私たちは科学とヘルスケアをより良く変革することに専念しています。起業家としてのルーツから現在のグローバルなプレゼンスに至るまで、私たちは前向きな変化をもたらす力へと成長してきました。世界6大陸に数千人の従業員を擁する当社にとって、コラボレーションは最大の強みです。私たちは常に、優れたチームに加わる有能な人材の発掘に努めていま…
Skills: Technical Service, Biological Discovery, Sample To Insight Solutions, Customer Support
Tokyo, Japan · Hybrid
Job Description The Recruiting Coordination Representative plays a central role within Intuitive’s Talent Acquisition team, working collaboratively to support group goals. This versatile position calls for an organized, …
Skills: Recruiting Coordination, Interview Scheduling, Workday HRIS, Applicant Tracking Systems, CRM Platforms
Tokyo, Japan · Hybrid
Company Description You are responsible for providing daily IT support for end-users, aiming to enhance user satisfaction through Red Bull’s IT processes and guidelines. You will manage a current and secure inventory of …
Skills: IT Support, Asset Management, Microsoft Windows, Microsoft Office, Mac OS
Tokyo, Japan · Remote Solely
LANGUAGE: Korean VRI Interpreter As a remote interpreter, you play a significant role in facilitating communication between KOREAN and English speakers. The interpreter needs to be able to process information quickly and…
Skills: Korean Fluency, English Fluency, Interpretation, Listening Skills, Note Taking
Tokyo, Japan · On-site
Company Description MSX International Group is the leading global provider of outsourced business solutions for the automotive industry making business in more than 80 countries. MSXI’s deep industry expertise combined w…
Skills: Project Management, Service Delivery, People Management, Financial Forecasting, Stakeholder Management
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The Relationship Manager is responsible for driving sales of Clearstream products and growing business from existing and new clients. They will manage customer relationships, resolve service issues, and perform KYC reviews to mitigate operational risks.
Candidates must have at least 7 years of relevant experience in relationship management and a bachelor's degree. Proficiency in English is required, while Japanese language skills and experience in custody services are preferred.
Field of Activity
The Relationship Manager is responsible for developing new sales and relationships, growing incremental businesses from existing clients, strengthening relationships with internal stakeholders, resolving service issues to increase clients’ satisfaction and coaching Client Account Manager and Customer Service.
Your Responsibilities:
▪Sales of Clearstream Products
▪Increasing sales and revenue
▪Establishment of new and active maintenance of existing customer relationships in the securities and processing area, including contract and condition negotiations
▪Monitoring service levels, escalating and resolving potential operational problems to ensure high quality standards
▪Planning, preparation, and implementation of sales activities based on market observation and analysis, development of cross- / up-selling potential as well as the pursuit of short and long-term sales targets
▪Analysis and presentation of market and customer data for sales and decision presentations as well as creation of presentations for internal and external use
▪Coordination and communication of customer requirements regarding product management, control of the implementation as well as advising customers on process optimization, account openings and other activities in new and day-to-day business
▪Identifying the needs of prospective clients and develop new business opportunities
▪Continuous analysis of the operational and financial situation of customers / customer identification (KYC) to limit possible operational / economic risks
▪Perform periodic KYC review of existing accounts
▪Briefing and updating directly Head of Branch and also to the Head of North Asia on the business matters
▪Matters accompanying the previous items.
Our Requirements
• Years of experience: Min 7 years of relevant experience in Relationship Management is a must; Sales experience is highly desirable
• Education Qualifications: Bachelor’s Degree
•Strong language skills in English and Japanese speaking is a plus
•Knowledge of the banking sector, with good network contacts
•Experience in custody services is a plus
•Self-initiative, highly motivated and influencing skills
•Motivator and very target oriented
Location: Tokyo, Japan
Deutsche Börse Group has concentrated all its cash market business in Deutsche Börse. It organizes one of the leading cash markets in Europe and offers companies, brokers and investors access to the German, European and international capital markets. Our product portfolio and services cover the admission of securities to trading – according to recognized rules and in customized market segments. In the form of Deutsche Börse Xetra® and Deutsche Börse Frankfurt we operate two of the world’s most renowned trading platforms where prices are determined on the exchange and, thanks to the Central Counter Party (CCP), with minimum default risk for stock and bond transactions. Deutsche Börse champions regulated and transparent markets that enable efficient, safe and fair securities trading. We provide solutions for efficiently raising and allocating capital, in this way laying important foundations for the real economy. Through this commitment, we make a valuable contribution to ensuring the exchanges fulfil their macroeconomic role. Privacy policy: https://www.cashmarket.deutsche-boerse.com/cash-en/privacy-notice Imprint: https://www.cashmarket.deutsche-boerse.com/cash-en/imprint
Offices: Mergenthalerallee 61, 65760 Eschborn, DE
There are currently 152 open customer service & support positions in Tokyo, Japan listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Salesforce, Rakuten, Amazon, Thermo Fisher Scientific, Autodesk, among others. Browse the listings above to see every active employer.
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