Customer Service & Support Jobs in Tokyo, Japan (Now Hiring) — 152 open — Page 5
Aman Essentials Boutique Staff - Janu Tokyo
Tokyo, Japan · On-site
Mid level
Location Overview Join our team in Janu Tokyo. Janu Tokyo is the first chapter in our story. The only hotel within Tokyo’s Azabudai Hills––an area alive with creativity, exceptional bars, eateries and an affecting energy…
Skills: Retail Sales, Customer Service, Product Knowledge, Upselling, Cross-selling
Senior Customer Success Manager
Tokyo, Japan · On-site
Senior$400M raised
Meet DeepL DeepL is a global AI product and research company focused on building secure, intelligent solutions to complex business problems. Over 200,000 business customers and millions of individuals across 228 global m…
Skills: Customer Success Management, Relationship Management, Onboarding, Product Adoption, Retention
Custody Client Services - Associate
Tokyo, Japan · On-site
Mid level$1.6B raised
Are you looking for an exciting opportunity to engage with clients and grow your career with one of the world’s largest financial institutions? This is an unique opportunity for you to join our Securities Services Operat…
Skills: Client Service Management, Japanese Proficiency, English Proficiency, Trade Management, Cash Management
Trading Analyst
Tokyo, Japan · On-site
Mid level$258M raised
The Trade Desk is a global technology company and the world’s leading independent platform for digital advertising, with nearly 4,000 employees across more than 30 offices. Our technology helps advertisers reach the righ…
Skills: Campaign Management, Data Analysis, Programmatic Advertising, Client Management, Troubleshooting
Operations Manager
Tokyo, Japan · On-site
Mid level
JOB SUMMARY Responsible for assisting in successfully executing all operations in the hotel Operations departments (may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culin…
Skills: Operations Management, Guest Services, Staff Management, Financial Performance Analysis, Customer Service
バーテンダー
Tokyo, Japan · On-site
Entry level
POSITION SUMMARY Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar, bar unit, tabl…
Skills: Drink Preparation, Customer Service, Cash Handling, Inventory Management, Bar Maintenance
Senior Technical Solutions Engineer (Platform)
Tokyo, Japan · On-site
Senior$27B raised
P-1509 Location: Tokyo, Japan As a Senior Technical Solutions Engineer, you will provide technical support for Databricks Platform related issues and resolve any challenges involving the Databricks unified analytics plat…
Skills: Python, Java, Scala, SQL, Linux/Unix Administration
Senior Customer Success Manager
Tokyo, Japan · On-site
Mid level$1.5B raised
Job Requisition ID # 26WD99311 募集職種概要 お客様第一のマインドセットを持ち、長期的な関係構築に情熱をお持ちですか? 変化に対して前向きに取り組める方ですか? もしこのような方であれば、日本拠点でのカスタマーサクセスマネージャーを募集しています。Autodeskのエンタープライズ ビジネス アグリーメント(EBA)を締結しているお客様の長期的な成功を支援し、ビジネス目標の達成と製品の採用促進に向けた様々な…
Skills: Account Management, Relationship Building, Strategic Roadmapping, Financial Acumen, Negotiation
Field engineer
Minato, Japan · Hybrid
Mid level$532M raised
Location: Tokyo, Japan Thales is a global technology leader trusted by governments, institutions, and enterprises to tackle their most demanding challenges. From quantum applications and artificial intelligence to cybers…
Skills: Field Support, Technical Troubleshooting, TCP/IP Protocols, Network Configuration, Electronics
Sales Executive JPN
Tokyo, Japan · On-site
Entry level$2.4B raised
JOB SUMMARY Contribute to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners. Develop re…
Skills: Consultative Sales, Relationship Management, Lead Generation, Contract Negotiation, Customer Service
Lead Customer Service Representative(SAP D50 器械チーム)
Tokyo, Japan · Hybrid
Mid level$20B raised
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description 仕事の内容 ■ERPシステム(SAP)を使用し、カスタマーサービスとして受注~納品までのオーダーマネジメントを担当いただきます。営業・購買・物流部門と連携しながら、お客様へ製品を確実かつタイムリーに届けるための調整・管理を行うポジションです。取り扱い製品は機器/消耗品の遺伝子解…
Skills: SAP, Order Management, Customer Service, SFDC, Kintone
Customer Success Manager
Tokyo, Japan · On-site
Senior$1.5B raised
Job Requisition ID # 26WD99312 募集職種概要 お客様の成功が、私たちの成功です。 建築・建設・エンジニアリング(AEC)業界は今、大きな変革の時代を迎えています。人材不足、生産性向上への要求、デジタル化の加速など、多くの課題に直面する中で、BIMやクラウドプラットフォームを活用した新しい働き方への転換が求められています。 しかし、本当の変革はソフトウェアを導入しただけでは実現できません。人が変わり、組織が変…
Skills: Customer Success Management, Account Management, Stakeholder Management, Change Management, Business Communication
Senior Manager, Enterprise Customer Success
Tokyo, Japan · On-site
Senior+$1.5B raised
Job Requisition ID # 26WD99315 募集職種概要 Autodeskでは、日本のエンタープライズ顧客を担当するCustomer Success Manager(CSM)チームを率いるSenior Manager, Enterprise Customer Successを募集しています。 本ポジションはCustomer Success Leaderに直接レポートし、日本市場における顧客価値創出、利用定着、契約更新、…
Skills: People Management, Enterprise Customer Success, Strategic Account Management, Executive Stakeholder Management, Business Acumen
MONTBLANC Boutique Manager/Tokyo
Tokyo, Japan · On-site
Senior
Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Ric…
Skills: Team Management, KPI Management, Customer Service, Leadership, Staff Training
Senior Medical Information Manager
Tokyo, Japan · Hybrid
Senior$9M raised
For the past 25 years, ProPharma has improved the health and wellness of patients by providing advice and expertise that empowers biotech, med device, and pharmaceutical organizations of all sizes to confidently advance …
Skills: Medical Information Management, Team Leadership, Project Management, Medical Writing, Regulatory Compliance
Success Guide Manager
Tokyo, Japan · Hybrid
Mid level$25B raised
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is…
Skills: Team Management, Customer Success, Resource Management, Stakeholder Communication, Data-Driven Analysis
【正社員】倉庫オペレーションスタッフ(東京物流センター)※外資系顧客
Tokyo, Japan · On-site
$4400k–$5000k/yr
Mid level$3M raised
About us DHLサプライチェーンの事業は「ロジスティクス」。 物流コンサルティングとしてお客様のビジネス戦略に基づき、物流の企画立案、計画策定までを含めた物流の包括的サービスを提供しています。 日本では特に、テクノロジー(精密機器)、コンシューマー&リテール(アパレル・インテリア・玩具・書籍)、ライフサイエンスヘルスケア(医薬品・医療機器)、サービスパーツ(保守部品)の4つの業界のお客様に注力していますが、どの業界のお客様も物流…
Skills: Logistics Management, Operations Management, KPI Management, Team Leadership, Process Improvement
Senior IT Support Analyst
Tokyo, Japan · On-site
Senior$1.8B raised
You desire impactful work. You’re RGA ready RGA is a purpose-driven organization working to solve today’s challenges through innovation and collaboration. A Fortune 200 Company and listed among its World’s Most Admired C…
Skills: IT Support, Windows Server Administration, Active Directory, Microsoft Exchange, TCP/IP Networking
Head of Japan Payments Client Service - Vice President
Tokyo, Japan · On-site
Senior+$1.6B raised
Step into a leadership role where your passion for client service and innovation will shape the future of payments. You will have the opportunity to mentor a talented team, build lasting client relationships, and drive i…
Skills: Client Service Management, Payments Solutions, Team Leadership, Stakeholder Management, Regulatory Compliance
Regional Escalations & Incidents Manager
Tokyo, Japan · Hybrid
Senior+$1.7B raised
About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the wo…
Skills: Incident Management, Escalation Management, Cross-functional Leadership, Executive Communication, Cybersecurity