Join a team that shares your calling At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mis…
Skills: Phlebotomy, Patient registration, Specimen processing, Order entry, Medical terminology
Company Overview KR Wolfe is a growing company specializing in installation, integration, field service, and renovation solutions that bring today’s technology to life. We support advanced environments across the healthc…
Join a team that shares your calling At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mis…
Join a team that shares your calling At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mis…
Skills: Phlebotomy, Patient registration, Order entry, Specimen processing, Medical assistance
Join a team that shares your calling At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mis…
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Join a team that shares your calling At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mis…
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Tacoma, Washington, United States · On-site
$17/hr–$18/hr
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Join a team that shares your calling At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mis…
Skills: Phlebotomy, Patient registration, Specimen processing, Order entry, Medical assistance
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Job ID: 295225 Store Name/Number: WA-Tacoma (0656) Address: 4502 S Steele Street, Tacoma, WA 98409, United States (US) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time: Flex Position Type: Non-guaranteed hours Yo…
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$24/hr–$37/hr
Full-time
high school, professional certificate
Medical insurance, Dental insurance, Retirement benefits, Paid time off, Tuition assistance, Employee assistance programs
Posted 3d ago
~40 hrs/week
Responsibilities
The Patient Services Representative is responsible for patient registration, order entry, and performing phlebotomy procedures. They also handle specimen processing, supply delivery, and report management within the laboratory services department.
Requirements
Candidates must have a high school diploma or equivalent and hold or be eligible for a Medical Assistant-Phlebotomy certification. Previous experience in phlebotomy and public-facing roles is preferred.
Full job description
Join a team that shares your calling
At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home.
FTE: 0.88, Shift: Days, Schedule: 7 days on, 7 days off schedule. Shift times are 4:00am-2:30pm Thursday-Tuesday.
Position Summary
The Patient Services Representative (PSR) is an excellent opportunity at MultiCare to support our Lab Services. In this role, you will be responsible for patient registration and order entry, phlebotomy, and specimen processing. You may also be responsible for specimen pick-up in offices, report sorting and delivery, supply delivery, and other tasks related to the operation of the specific location.
Requirements
High school graduate or equivalent preferred
Current Medical Assistant-Certified, Medical Assistant-Phlebotomy Certification, or Medical Assistant-Phlebotomist eligible - must complete the training and submit application within 90 days of hire
Completion of phlebotomy course or training preferred
Phlebotomy experience preferred
Previous experience dealing with the public preferred
About Tacoma General Hospital
MultiCare Tacoma General Hospital, in the heart of Tacoma, WA, is a 367-bed regional medical center delivering cutting-edge care. With a 24-hour Emergency Department, Level II Adult Trauma Center, advanced cardiac, neurological, orthopedic and robotic surgery, Tacoma General combines innovation with compassionate care. Home to the MultiCare Regional Cancer Center, a Family Birth Center and specialized neonatal care in partnership with Mary Bridge Children’s, our collaborative, mission-driven teams offer a rewarding environment for career growth and professional excellence.
About the Tacoma Community
Tacoma, just 30 miles south of Seattle, blends big-city amenities with the beauty of the Pacific Northwest. From scenic waterfronts and mountain trails to vibrant arts, dining and brewery scenes, Tacoma offers something for everyone — outdoor enthusiasts, families and young professionals alike. With strong schools and universities, it’s a city where you can live, work and play.
Why MultiCare?
Rooted in the local community
Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years.
Growth and education
Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you.
Well-being and support
Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life.
Living our values
Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.
Belonging for all
Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued.
Pacific Northwest lifestyle
Work and live where natural beauty, adventure and strong community connections are part of everyday life.
Pay and Benefit Expectations
We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $24.40 - $37.14 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.
Associated benefit information can be viewed here.
Related keywords
PhlebotomyPatient Services RepresentativeLaboratory ServicesMedical AssistantSpecimen ProcessingPatient RegistrationHealthcareTacoma General HospitalMultiCareClinical SupportMedical CertificationPhlebotomy Training
Answering the Pacific Northwest’s call to health with compassionate, expert care for over 140 years.
Industry
Hospitals and Health Care
Company size
10,001+ employees
Headquarters
Tacoma, WA
LinkedIn followers
74,179
MultiCare’s roots in the Pacific Northwest go back to 1882, with the founding of Tacoma’s first hospital. Since then, MultiCare has partnered with our communities across the Pacific Northwest to answer calls to health, offering trusted expertise and compassionate care close to home.
Our comprehensive nonprofit system of health includes over 300 primary, urgent, pediatric and specialty care locations across Washington, Idaho and Oregon, as well as 13 hospitals. We welcome patients from the entire Pacific Northwest region and our 20,000-plus team members — including employees, providers and volunteers — proudly deliver care that helps you move forward with confidence.
For over 140 years, MultiCare has committed to helping communities across the Pacific Northwest live their healthiest lives. Health is calling, and when it does, our teams answer that call with expertise, innovation and compassion, delivering excellent care that supports every step of your health journey.
Offices: 315 Martin Luther King Jr. Way, Tacoma, WA 98415, US · 401 15th Ave SE, Puyallup, WA 98372, US · 1901 S Union Ave, Tacoma, WA 98405, US · 17700 S.E. 272nd St., Covington, WA 98042, US · 202 N Division St, Auburn, WA 98001, US
Health careNon profitHospitalHealth systemNot for profitDoctorand Medical ServiceInformation TechnologyHealth CareMedical
How many Customer Service & Support jobs are open in Tacoma, WA right now?
There are currently 748 open customer service & support positions in Tacoma, WA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Tacoma, WA?
Companies currently hiring include MultiCare Health System, Domino's, Starbucks, H&R Block, Albertsons Companies, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Tacoma, WA?
Yes — 66 of the 748 open customer service & support positions offer remote or hybrid work (49 remote, 17 hybrid).
How do I apply for Customer Service & Support jobs in Tacoma, WA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.