Singapore, Singapore · Hybrid
Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us. The Senior Manager, Customer Quality Ex…
Skills: Customer Quality Management, ISO 9001, Corrective Action Coordination, Technical Communication, Field Quality Analysis
Singapore, Singapore · On-site
WE TAKE YOU ABOVE BEYOND Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands. Job Responsibilities Operational Related • Gree…
Skills: Customer Service, Guest Relations, Interpersonal Skills, Communication Skills, Multi-tasking
Singapore, Singapore · On-site
$3k–$4k/mo
Sales Coordinator Work Location: - Tai Seng Salary Range: - $2800–$4000 Benefits: - 0–20% Monthly Performance Related Pay - 2% Monthly Medical Allowance - Yearly Salary Increment Job Description: - Actively seek out and …
Skills: Cold Calling, Outbound Sales, Customer Relationship Management, Quotation Preparation, Appointment Scheduling
Singapore, Singapore · On-site
Company Description The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people …
Skills: Customer Service, Sales, Home Furnishing Knowledge, Problem Solving, Time Management
Singapore, Singapore · Hybrid
SteelEye is a fast moving RegTech (Regulatory Technology) start-up that is helping financial companies (e.g. banks, investment firms, brokers, hedge funds, and asset managers) meet their obligations under various global …
Skills: Client Onboarding, Product Configuration, Trade Surveillance, Communications Surveillance, Stakeholder Management
Nova Ltd.Singapore, Singapore · On-site
What we are looking for The service team at Nova is looking for a Service Engineer to provide product support at Nova customers.In this role you'll be joining the Global Service Group at Nova. We provide service to a lar…
Skills: Electronics Troubleshooting, Mechanical Troubleshooting, Semiconductor Metrology, SECS/HSMS Protocols, Software Troubleshooting
Singapore, Singapore · On-site
$4k–$4k/mo
Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Duty Manager, you will be responsible for…
Skills: Front Office Operations, Guest Service Recovery, Leadership, Operational Decision Making, Interpersonal Communication
Singapore, Singapore · On-site
Company Description Since its spin-off in September 2025 AUMOVIO continues the business of the former Continental group sector Automotive as an independent company. The technology and electronics company offers a wide-ra…
Skills: Windows Troubleshooting, Ubuntu Troubleshooting, Incident Ticketing, Asset Management, Remote Assistance
Singapore, Singapore · On-site
Arrive on duty punctually in a clean and neat appearance. Ensure that day-to-day operations are run to optimal levels with good and effective communications among teammates. Behave in a sober and orderly manner and co-op…
Skills: Beverage Preparation, Guest Relations, Customer Database Management, Health and Safety Compliance, Hygiene Standards
Singapore, Singapore · Hybrid
Responsibilities: Value Proposition Partnerships Facilitating the onboarding process for partners to strengthen the overall value proposition, ensuring seamless integration and alignment with business objectives.Engaging…
Skills: Value Proposition, Partnership Management, Contract Lifecycle Management, Customer Engagement, Customer Segmentation
Singapore, Singapore · On-site
About the Role The Specialist, Customer Care plays a critical role in supporting Singapore’s healthcare distribution operations through digital order management and customer support. This position is responsible for ensu…
Skills: Order Management, Customer Support, SAP, Digital Automation, Supply Chain Operations
Singapore, Singapore · On-site
WE TAKE YOU ABOVE BEYOND Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands. Job Summary As a Learning Specialist of Hotel T…
Skills: Learning Needs Analysis, Training Program Design, Curriculum Development, Quality Assurance, Stakeholder Management
Singapore, Singapore · On-site
WE TAKE YOU ABOVE BEYOND Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands. Job Responsibilities Operations & Guest Experie…
Skills: Operational Leadership, Guest Relations, Budgeting, P&L Management, Team Leadership
Singapore, Singapore · On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society…
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Singapore, Singapore · Remote OK
Hamsa is building the operating system for global finance. Through our AI-enabled Unified Ledger, we connect the world's largest financial institutions while solving critical challenges in interoperability, privacy, and …
Skills: AWS Monitoring, IAM Administration, IT Operations, Incident Management, User Support
Singapore, Singapore · On-site
Company: 1011 United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, E…
Skills: Customer Service, Inbound Calls, Outbound Calls, Cross-selling, CRM Systems
Otis Elevator Co.Singapore, Singapore · On-site
Date Posted: 2026-05-25 Country: Singapore Location: 8 Kallang Avenue #07-01/09 Aperia Tower 1, Singapore Job summary We are seeking a detail-oriented and proactive Delivery Operations Service Field Support responsible f…
Skills: Work Order Management, Documentation Control, KPI Compliance, Excel, Reporting Tools
Singapore, Singapore · On-site
We are an applied AI lab building end-to-end software agents. We're the makers of Devin, the first AI software engineer, and Windsurf, the AI-native IDE. Together, they represent our vision for collaborative AI teammates…
Skills: Debugging, Root Cause Analysis, Linux, Docker, Git
Singapore, Singapore · On-site
Accountabilities: Execute alumni initiatives to drive early engagement with graduating students and sustain engagement across alumni segments, building affinity and connection with the institution.Coordinate with intern…
Skills: Client Engagement, Relationship Management, Membership Development, Events Management, Branding
Singapore, Singapore · On-site
WE TAKE YOU ABOVE BEYOND Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands. Job Responsibilities • Responsible for handling…
Skills: Food and Beverage Service, Guest Relations, Upselling, Menu Knowledge, Order Handling
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Manage the interface between customers and internal teams regarding quality and reliability issues for smart metering solutions. Ensure structured communication of corrective actions and maintain ISO 9001 compliance for complaint handling.
Requires a BS in a technical discipline and over 15 years of experience in Customer Quality or Technical Support. Must have ISO 9001 experience and the ability to translate technical data into customer-facing messaging.
Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us.
The Senior Manager, Customer Quality Excellence is responsible for managing the interface between customers, Sales, and internal product teams regarding quality, performance, and reliability issues across hardware devices, embedded firmware, and data-driven applications used in water, electricity, and gas metering solutions. This role ensures structured, timely, and transparent communication of customer-reported issues and internal corrective actions within an ISO 9001 Quality Management System. The position is critical to maintaining customer trust in field-deployed smart metering systems, ensuring visibility into issue resolution progress, and aligning expectations between customers and internal engineering and quality teams. This role is key in communicating investigation status, corrective actions, deployment plans, and effectiveness validation updates to customers and Sales stakeholders.
Serve as primary point of contact for customer-reported quality issues across all business units.
Track critical field issues and customer complaints.
Communicate issue status, containment, and resolution timelines to customers and Sales.
Assist in translating technical updates into customer-facing communication.
Lead Corrective Action Communication & Coordination
Communicate corrective action status, release plans, and validation outcomes.
Partner with Sales teams for consistent customer messaging.
Facilitate escalation communications.
Participate in quality review meetings.
Ensure complaint handling meets ISO 9001 requirements.
Maintain audit-ready documentation of customer issues and communications.
Assist in the review of customer-facing reports and dashboards.
Represent the company in industry forums and quality-related conferences to stay abreast of emerging trends and best practices.
BS in Technical Discipline such as engineering, science, math
15+ years in Customer Quality, Field Quality, or Technical Support.
ISO 9001 experience required.
Ability to translate technical updates into customer messaging.
Understanding of firmware/hardware lifecycle.
Strong organizational and documentation skills.
Timely and accurate communication of customer issues.
Proven leadership in driving organizational transformation through visible leadership and influence.
ISO 9001 Lead Auditor Certification or Certified Quality Auditor (CQA) designation.
Experience in IoT, smart metering, utilities, or industrial systems preferred.
Experience with hardware, firmware, and cloud/data systems.
Experience in leading quality initiatives in a highly regulated industry, such as aerospace, automotive, or medical devices.
Itron is committed to building an inclusive and diverse workforce and providing an authentic workplace experience for all employees. If you are excited about this role but your past experiences don't perfectly align with every requirement, we encourage you to apply anyway. In the end, you may be just who we are looking for!
The successful candidate's starting wage will be determined based on permissible, non-discriminatory factors such as skills and experience.
Itron is proud to be an Equal Opportunity Employer. If you require an accommodation to apply, please contact a recruiting representative at 1-800-635-5461 or email [email protected].
Itron is transforming how the world manages energy, water and city services. Our trusted intelligent infrastructure solutions help utilities and cities improve efficiency, build resilience and deliver safe, reliable and affordable service. With edge intelligence, we connect people, data insights and devices so communities can better manage the essential resources they rely on to live. Join us as we create a more resourceful world: www.itron.com
Innovating new ways for utilities and cities to manage energy and water.
Itron enables utilities and cities to safely, securely and reliably deliver critical infrastructure services to communities in more than 100 countries. Our proven portfolio of smart networks, software, services, meters and sensors helps our customers better manage energy and water for the people they serve.
Offices: 2111 North Molter Road, Liberty Lake, Washington 99019, US · 8 Rosberg Road, Wingfield, SA 5013, AU · 360 Collins Street, Level 25, Melbourne, 29696, AU · 10 Barrach Street, Level 2, Suite 2.02, Sydney, 2000, AU · 1, Avenue des Temps Modernes, Z.I. du Bernais - BP23, Chasseneuil-du-Poitou, Nouvelle-Aquitaine 86360, FR
There are currently 1,501 open customer service & support positions in Singapore, Singapore listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Marina Bay Sands, Accor, Hilton, NCS Group, UOB, among others. Browse the listings above to see every active employer.
Yes — 236 of the 1501 open customer service & support positions offer remote or hybrid work (34 remote, 202 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
