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Jobs at SteelEye (Now Hiring) — 2 open

SteelEye logoSteelEye

Product Implementation Specialist

Singapore, Singapore · Hybrid

Senior$45M raised

SteelEye is a fast moving RegTech (Regulatory Technology) start-up that is helping financial companies (e.g. banks, investment firms, brokers, hedge funds, and asset managers) meet their obligations under various global …

Skills: Client Onboarding, Product Configuration, Trade Surveillance, Communications Surveillance, Stakeholder Management

SteelEye logoSteelEye

Product Support Analyst

Braga, Portugal · Hybrid

Mid level$45M raised

SteelEye is a fast moving RegTech (Regulatory Technology) start-up that is helping financial companies (e.g. banks, investment firms, brokers, hedge funds, and asset managers) meet their obligations under various global …

Skills: Product Support, Technical Support, Troubleshooting, Jira, Zendesk

SteelEye logo

Product Implementation Specialist

SteelEye

Singapore, Singapore • Hybrid

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Senior

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  • Full-time
  • Posted 2d ago
  • ~40 hrs/week

Responsibilities

Lead the end-to-end onboarding and adoption of the Trade and Communication Surveillance platform for financial clients. This includes configuring the product, calibrating surveillance rules, and delivering user training to ensure successful go-live.

Requirements

Requires over 5 years of experience in financial services with a background in client implementation or product configuration. Candidates should possess knowledge of trading workflows across various asset classes and strong communication skills for stakeholder management.

Full job description

SteelEye is a fast moving RegTech (Regulatory Technology) start-up that is helping financial companies (e.g. banks, investment firms, brokers, hedge funds, and asset managers) meet their obligations under various global financial regulations.

Our products enhance financial compliance, prevent market abuse, and promote trust in the financial markets. Our people are passionate about leveraging data and technology to make this happen.

To support our continued growth, we are seeking an experienced Product Implementation Specialist to join our Implementation team in Singapore, supporting the end-to-end onboarding and adoption of SteelEye’s Trade and Communication Surveillance platform. This is a client-facing, delivery-focused role at the intersection of product, implementation, and financial markets expertise. You will work closely with Sales, Product, Engineering, and client stakeholders to ensure successful onboarding, effective product configuration, and strong surveillance outcomes. The role is hands-on, with primary responsibility for product setup, calibration, training, and client enablement, rather than core data integration build.

Key responsibilities:

  • Lead client onboarding from contract signature through to go-live, ensuring delivery against scope, timelines, and outcomes

  • Facilitate client workshops to confirm and detail business requirements to translate them into effective product configurations

  • Convert Statements of Work and Solution Design Documents into clear implementation plans focused on product setup and workflows

  • Configure and optimise the platform in line with client requirements and best practices

  • Drive surveillance rule calibration and tuning to ensure meaningful and actionable alerting

  • Deliver training to client users, ensuring strong understanding and adoption of the platform

  • Act as a subject matter expert throughout implementation and early lifecycle

  • Collaborate with Integration and Engineering teams to ensure data is effectively interpreted within the product

  • Provide clear delivery updates, proactively identifying risks and driving resolution

  • Identify opportunities for account expansion and contribute to broader client growth initiatives

Key Skills and Experience:

  • 5+ years’ experience in financial services, ideally within large institutions or established vendors.

  • Experience in client onboarding or implementation roles, particularly in product-led or configuration-heavy environments

  • Understanding of trade surveillance, communications surveillance, or regulatory technology, or a strong interest in developing expertise in this space

  • Knowledge of trading workflows for various asset classes (Equities, FX, Fixed Income, Derivatives)

  • Proven ability to lead client-facing workshops, training sessions, and product discussions

  • Experience in product configuration, calibration, or optimisation

  • Ability to translate business and technical requirements into practical solutions

  • Strong stakeholder management and communication skills

  • Data awareness and analytical mindset (Excel and/or Python advantageous)

  • Proactive, ownership-driven approach with strong problem-solving capability

  • Fluent English (additional languages are a plus)

Interview Process:

The interview process is structured to assess candidates thoroughly across various competencies and skills relevant to the role. Here's a description of each stage:

  • An intro call with the Talent Team

  • A discussion around skillset fit with the Product Team

  • A conversation with Head of Implementation

  • A final meeting with someone from the Leadership Team

About SteelEye:

SteelEye is a dynamic B2B FinTech company dedicated to enabling financial institutions, including banks, investment firms, brokers, hedge funds, and asset managers, to efficiently and accurately meet their regulatory obligations under various global financial regulations. As the finance industry’s pioneering integrated trade and communications surveillance solution, SteelEye empowers financial firms with data-driven tools and comprehensive insights, all from a single platform, allowing them to focus on what truly matters.

At SteelEye, we pride ourselves on fostering a diverse, equitable, and inclusive workplace where everyone's contributions are valued. We are committed to being an inclusive employer, embracing individuals of all races, religions, gender identities, sexual orientations, national origins, ages, socioeconomic statuses, medical conditions or disabilities, and other protected statuses. We actively seek talent from diverse backgrounds, experiences, personalities, and perspectives, believing that our differences drive innovation and success.

Related keywords

RegTechFinTechTrade SurveillanceCommunications SurveillanceFinancial ComplianceMarket AbuseEquitiesFXFixed IncomeDerivativesSOWSolution DesignB2BProduct ImplementationData InterpretationRegulatory Obligations

About SteelEye

LinkedInVisit site

Turn Supervision into Super Vision. SteelEye is the first and only fully integrated surveillance solution.

Industry
Software Development
Company size
51-200 employees
Founded
2017
Headquarters
London, England
LinkedIn followers
13,917
Total funding
$45M

Comply with confidence. SteelEye is the first and only truly integrated trade and communications surveillance solution. We empower you with the data-driven tools and complete insights you need to focus on what matters, all from a single platform.

Offices: 55 Strand, London, England WC2N 5LR, GB · 600 5th Ave, New York, 10020, US · No. 613, 12th Main, Hal 2nf Stage, Bangalore, 560008, IN · Braga, Braga, PT · 600 North Bridge Road, Singapore, 188778, SG

MiFID IIBest ExecutionTransaction ReportingRecord KeepingComplianceWORMImmutable StorageData AnalyticsRegulationFinTech
View all jobs at SteelEye

About SteelEye

LinkedInVisit site

Turn Supervision into Super Vision. SteelEye is the first and only fully integrated surveillance solution.

Industry
Software Development
Company size
51-200 employees
Founded
2017
Headquarters
London, England
LinkedIn followers
13,917
Total funding
$45M

Comply with confidence. SteelEye is the first and only truly integrated trade and communications surveillance solution. We empower you with the data-driven tools and complete insights you need to focus on what matters, all from a single platform.

Offices: 55 Strand, London, England WC2N 5LR, GB · 600 5th Ave, New York, 10020, US · No. 613, 12th Main, Hal 2nf Stage, Bangalore, 560008, IN · Braga, Braga, PT · 600 North Bridge Road, Singapore, 188778, SG

MiFID IIBest ExecutionTransaction ReportingRecord KeepingComplianceWORMImmutable StorageData AnalyticsRegulationFinTech
View all jobs at SteelEye

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