Singapore, Singapore · On-site
Company: 1011 United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, E…
Skills: Supervisory oversight, Recruitment, Mentorship, Process improvement, Stakeholder management
Singapore, Singapore · Hybrid
Euroclear Bank Euroclear Bank, the leading International Central Securities Depository (ICSD), is clients' gateway to counterparties worldwide for post-trade services, covering more than 1 million securities. Euroclear B…
Skills: Client service, Securities settlement, Custody operations, Risk management, Communication
Singapore, Singapore · On-site
Institutional Operations Executive Department: Head of Operations Reporting to: Business Operations About CMC Markets: CMC Markets is a global leader in CFD trading and share investing. Our vision is to provide the ultim…
Skills: Business process change, Technology implementation, Institutional derivatives, Electronic trading, Web services
Singapore, Singapore · On-site
WE TAKE YOU ABOVE BEYOND Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands. Summary of Job Responsibilities As a Valet driv…
Skills: Valet operations, Traffic management, Customer service, Vehicle handling, Communication
Singapore, Singapore · On-site
The Office of Campus Housing (OCH) serves to make NTU the hub and destination to deliver best-in-class campus for learning, working, and living. OCH is a critical department responsible for student and faculty housing on…
Skills: Resident Relations, Customer Service, Facilities Management, Contract Management, Billing
Singapore, Singapore · On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society…
Skills: Cloud Computing, Network Security, Incident Management, Root Cause Analysis, Change Management
Singapore, Singapore · On-site
Job Description: This job is based in Satair, if you want to know more about our business, please click here to find out more. Job Objectives Focal point for the ASPAC customers for material order related actions in the …
Skills: Customer Service, Order Management, Logistics, SAP, Freshdesk
Singapore, Singapore · On-site
Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that help…
Skills: Semiconductor manufacturing, Chemical vapor deposition, Atomic layer deposition, Plasma reactive ion etch, Physical vapor deposition
Singapore, Singapore · On-site
Company: 1011 United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, E…
Skills: Sales Acquisition, Tele Consulting, B2B Sales, Cold Calling, Presentation Skills
Singapore, Singapore · On-site
Job Description Who we are Aberdeen Investments is part of Aberdeen Group plc, one of the UK’s leading Wealth & Investments groups. Strengthening talent and culture is one of our strategic priorities. We strive to make A…
Skills: Client Relationship Management, Fund Distribution, Asset Management, Problem Solving, Regulatory Compliance
Cushman & WakefieldSingapore, Singapore · On-site
Job Title Customer Service Officer Job Description Summary This role is responsible for providing top quality customer service, acting as a one-stop service across our entire product/service range. Job Description Job De…
Skills: Customer Service, Call Management, Communication, Multi-tasking, Administrative Tasks
Singapore, Singapore · On-site
Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world’s widest portfolio and service network, we – Wärtsilians - deliver e…
Skills: Logistics coordination, Marine engineering, Stakeholder management, Supply chain management, QHSE compliance
Singapore, Singapore · Hybrid
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforc…
Skills: Java, Python, Go, Infrastructure Engineering, Systems Engineering
Singapore, Singapore · Remote Solely
At Asiaventura, our mission is to create immersive small-group journeys across South East Asia that go beyond conventional tourism. We connect our travelers with authentic cultures, local communities, and unique experien…
Skills: Tour operations, Supplier management, Reservation management, Relationship building, Negotiation
Singapore, Singapore · On-site
Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III – Incident & Problem Manager in Employee Platforms Production Management, you w…
Skills: Incident Management, Problem Management, ITIL, AI-assisted Triage, Observability Tools
Marriott International Hotels, Inc.Singapore, Singapore · On-site
POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to delive…
Skills: Guest Relations, Concierge Services, Operational Processing, Communication, Problem Solving
Decathlon SingaporeSingapore, Singapore · On-site
Ready to play ? We are the champs in crafting and slinging sporting goods, apparel, and equipment. Whether you're smashing goals or conquering the great outdoors, Decathlon's got your back – because winning is our favori…
Skills: Customer Service, Cash Handling, Click and Collect Management, Conflict Resolution, Communication
Singapore, Singapore · On-site
You will manage the daily operations of the front office and guest services teams, ensuring that all guests receive outstanding service. You will manage check-in and check-out processes, resolve guest concerns, and lead …
Skills: Front Office Management, Guest Service Management, Leadership, Team Management, Communication
Singapore, Singapore · On-site
Company Description Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spe…
Skills: Customer Retention, Complex Problem Solving, Written Communication, Verbal Communication, Conflict De-escalation
Singapore, Singapore · On-site
Company Description Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spe…
Skills: Customer Retention, Complex Support, Conflict De-escalation, Case Management, Analytical Skills
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The Client Service Manager is responsible for the day-to-day supervisory oversight of Client Advisor Assistants and the coordination of client commitments across departments. They also provide mentorship, optimize servicing processes, and manage contingency planning to ensure service continuity.
Candidates must possess CACS 1 and CACS 2 certifications for Singapore. The role requires strong leadership skills to manage recruitment, training, and process improvements within a private banking environment.
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
Job Description
Day-to day supervisory oversight of CAAs
Resourcing of CAAs and need for back-ups (in consultation with Team Leaders)
CAA Recruitment
Coordinate across departments to implement and deliver on client commitments
Escalate service issues to relevant internal stakeholders
Provide mentorship to new CAAs as well as participate in adhoc projects e.g., systems application UAT, process improvements and focus groups.
Develop and test contingencies to ensure service expectations are always maintained during disruption situations e.g., CAAs on emergency leave, medical leave etc.
Optimize existing client servicing processes
Additional Requirements
CACS 1 - Client Advisor Competency Standards Paper 1 - Singapore, CACS 2 - Client Advisor Competency Standards Paper 2 - SingaporeBe a Part of the UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
Apply now and make a Difference
We’re here to do Right By You.
We’re here to do Right By You. At UOB, we aspire to build a better future for the people and businesses in the region. Through our extensive network and suite of capabilities, we offer financial solutions to the people and businesses within, and connecting with ASEAN. We create solutions tailored to your unique needs through data and relationship-led insights. Our comprehensive regional network and one-bank approach connects your business to new opportunities in ASEAN. We help businesses to advance responsibly and guide personal wealth to grow sustainably. We foster inclusiveness and environmental well-being for stronger societies. This is how we stay committed to forging a sustainable future for generations to come. Note: For the terms of use of our LinkedIn channel, please visit: https://go.uob.com/socialmedia
Offices: 80 Raffles Place, Singapore, 048624, SG · 408 Jalan Pudu, Kuala Lumpur, Federal Territory of Kuala Lumpur 55100, MY · 26, Jalan Jend. Sudirman, Jakarta, Jakarta 10220, ID
There are currently 1,467 open customer service & support positions in Singapore, Singapore listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Marina Bay Sands, Accor, Hilton, UOB, NCS Group, among others. Browse the listings above to see every active employer.
Yes — 228 of the 1467 open customer service & support positions offer remote or hybrid work (33 remote, 195 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
