Singapore, Singapore · Hybrid
Passionate about making a real impact? Join our team at Nxera to unfold the new era! Be at the forefront of the data centre (DC) industry with a unique focus on sustainability, connectivity and AI which sets us apart as …
Skills: Customer Relationship Management, Service Level Agreement Management, Data Centre Infrastructure, Stakeholder Engagement, Incident Resolution
Singapore, Singapore · On-site
Company: 1011 United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, E…
Skills: Loan Advisory, Sales, Cold-calling, Customer Acquisition, Relationship Management
Singapore, Singapore · On-site
Company: 1011 United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, E…
Skills: System Support, Business Analysis, User Acceptance Testing (UAT), Requirement Gathering, Test Case Preparation
Singapore, Singapore · Hybrid
About Flagright: Flagright is an AI operating system for financial crime compliance used globally by Fortune 500 companies, large banks, fintechs, and fast growing startups. Flagright enables real-time risk detection, au…
Skills: Project Management, Enterprise Implementation, Stakeholder Management, API Integration, Data Migration
Singapore, Singapore · On-site
$11/hr–$13/hr
At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you’re welcoming customers into our stores, collaborating with global teams at…
Skills: Customer Service, Product Knowledge, Visual Presentation, Stock Room Management, POS System Management
Singapore, Singapore · On-site
At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. W…
Skills: Account Management, Sales, Business Development, Negotiation, Interpersonal Skills
Singapore, Singapore · On-site
Company: 1011 United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, E…
Skills: Mainframe, AS/400, UNIX/Linux, Windows, IT Operations
Singapore, Singapore · On-site
Company: 1011 United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, E…
Skills: Exceptions Monitoring, Batch Operations, Incident Management, First-Level Support, Mainframe
Singapore, Singapore · On-site
Job Description: This job is based in Satair, if you want to know more about our business, please click here to find out more. Job Objectives Reporting to the Head of Solutions Account and Program Management you will be …
Skills: Account Management, Project Management, Process Design, Data Analysis, Financial Reporting
Singapore, Singapore · On-site
Internship: Digital eCommerce & Campaign Operations Intern Duration: 3-6 months Department: Digital Channels Location: 1 Serangoon North Ave 5 Be a Part of Something BIG! We are looking for a proactive and detail-oriente…
Skills: eCommerce, Digital Marketing, Campaign Management, Content Management, Quality Assurance
Singapore, Singapore · On-site
Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu…
Skills: Luxury Sales, Customer Relationship Management, Interpersonal Communication, Problem Solving, Omni Channel Retail
Singapore, Singapore · On-site
Company Description About Grab and Our Workplace Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got y…
Skills: Programme Management, Merchant Success, Partnerships, Community Management, Field Sales Leadership
Singapore, Singapore · On-site
Company Description NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across …
Skills: Service Delivery Management, IT Operations, Incident Management, Change Management, Problem Management
Singapore, Singapore · On-site
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring …
Skills: Facilities Management, Vendor Management, Reception Operations, Visitor Management, Emergency Response
Singapore, Singapore · Remote Solely
Company Description An enterprise client is hiring Bilingual Customer Service Specialists to support their growing international customer base. If you're fluent in Korean and English — we want to hear from you! Job Descr…
Skills: Korean Fluency, English Fluency, Customer Service, Professional Communication, Data Security
Singapore, Singapore · On-site
Company Description NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessi…
Skills: End User Support, Troubleshooting, Client Platform Management, Asset Management, User Account Management
Singapore, Singapore · On-site
At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. W…
Skills: Order Provisioning, Fibre-based Services, Operational Performance Analysis, Project Coordination, SLA Compliance
Singapore, Singapore · On-site
Company Description NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessi…
Skills: End User Support, Troubleshooting, Client Platform Management, Asset Management, User Account Management
Singapore, Singapore · On-site
Company Description NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across …
Skills: Service Delivery Management, Infrastructure Cloud Solutions, IT Project Management, SLA Management, KPI Review
Singapore, Singapore · On-site
Company Description NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across …
Skills: IT Project Management, Service Delivery Management, Process Improvement, SDLC, ITIL
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Acts as the primary interface between data centre operations and customers to ensure exceptional service delivery and relationship management. Coordinates with internal teams to resolve service requests, manage SLAs, and conduct regular service reviews.
Requires a Bachelor's degree in Engineering, IT, or Business with over 5 years of customer-facing experience in data centres or IT services. Must possess strong knowledge of power and cooling systems and IT service management frameworks like ITIL.
Passionate about making a real impact? Join our team at Nxera to unfold the new era! Be at the forefront of the data centre (DC) industry with a unique focus on sustainability, connectivity and AI which sets us apart as the next generation DC operator. You will also get to gain invaluable experience in a fast-growing industry that is powering the digitalisation wave. Be empowered to co-create the future with our dynamic teams!
We are seeking a Customer Success Manager to be the primary interface between our data centre operations and our customers. This role is responsible for ensuring exceptional service delivery, managing customer relationships, and addressing service-related concerns proactively. The ideal candidate will have strong communication skills, a technical understanding of data centre services, and experience in customer engagement.
Make an impact by
Customer Relationship Management
Service Excellence & Operations
Stakeholder Engagement & Communication
Risk & Compliance Management
Skills for Success
Preferred Qualifications:
Rewards that Go Beyond
Your Career Growth Starts Here. Apply Now!
Singtel Group is Asia's leading communications technology group, providing a portfolio of services from next-generation communication, digital services and digital infrastructure including regional data centre arm Nxera and regional IT services arm NCS. The Group has presence in Asia, Australia and Africa and reaches over 820 million mobile customers in 20 countries. Singtel is dedicated to continuous innovation, harnessing next-generation technologies to create new and exciting customer experiences as we shape a more sustainable, digital future.
Offices: 10 Eunos Road 8, Singapore Post Centre #07-31, Singapore, 408600, SG
There are currently 612 open customer service & support positions in Singapore, Singapore listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include NCS Group, Accor, HSBC, Marina Bay Sands, Crocs, Inc., among others. Browse the listings above to see every active employer.
Yes — 95 of the 612 open customer service & support positions offer remote or hybrid work (9 remote, 86 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
