Customer Service & Support Jobs in Singapore, Singapore (Now Hiring) — 612 open — Page 29

Carousell Group is the leading multi-category platform for secondhand in Greater Southeast Asia on a mission to make secondhand the first choice. Founded in August 2012 in Singapore, the Group has a leading presence in seven markets under the brands Carousell, Carousell Media Group, Cho Tot, Laku6, LuxLexicon, Mudah.my, OneShift, REFASH and Revo Financial, serving tens of millions of monthly active users. Carousell is backed by leading investors including Telenor Group, Rakuten Ventures, Naver, STIC Investments, 500 Global and Peak XV Partners (formerly known as Sequoia Capital India).

We are a diverse team across Southeast Asia, India, Taiwan, and Hong Kong, united by our goal to create a sustainable and circular future. Through tech-driven platforms and innovation, we empower users to buy and sell pre-loved items with confidence. We leverage cutting-edge technology, including advancements in AI to enhance user experience, safety, and convenience both online and offline. Join us in shaping the future of recommerce, where sustainability and technology come together to create real-world impact.

Carousell Luxury is looking for confident and engaging Luxury Livestream Hosts to support our livestream sales sessions. This role is ideal for someone who enjoys luxury fashion, is comfortable speaking on camera, and can create an engaging shopping experience for viewers.

Job Scope

• Host livestream sessions to showcase luxury products, including bags, accessories, and other curated items.

• Present products confidently with accurate details on brand, model, condition, pricing, promotions, and key selling points.

• Engage viewers during livestreams by answering questions, creating excitement, and encouraging purchase conversion.

• Work closely with the Sales and Merchandising teams to prepare product line-ups, talking points, pricing details, and campaign mechanics.

• Support product storytelling by highlighting craftsmanship, styling ideas, rarity, value, and suitability for different customer needs.

• Provide a professional and trustworthy shopping experience that reflects Carousell Luxury’s brand standards.

• Assist customers with product enquiries before, during, and after livestream sessions.

• Assist with short-form content or social commerce activities to support livestream promotion when required.

• Comfortable speaking on camera and engaging with live audiences.

• Confident, energetic, and able to communicate clearly and professionally.

• Strong interest in luxury fashion, bags, watches, accessories, or premium retail.

• Customer-oriented, sales-driven, and able to build trust with viewers and clients.

• Able to describe products in an engaging, accurate, and persuasive way.

• Prior experience in livestream selling, luxury retail, fashion retail, social commerce, or customer-facing sales will be an advantage.

• Knowledge of luxury brands such as Hermès, Chanel, Louis Vuitton, Dior, Gucci etc, or similar brands will be an advantage.

By proceeding with your application, you are adhering to our PDPA policies. In case you are interested to know  more, read about our Candidates Personal Data Privacy Statement. 

By proceeding with your application, you are adhering to our PDPA policies. In case you are interested to know more, read about our Candidates Personal Data Privacy Statement.