Singapore, Singapore · On-site
About The Role: Key Responsibilities Design and Deliver Distinctive Owner Experiences Lead the creation and execution of unique, relevant, and memorable customer interactions across all channels Synchronize key initiativ…
Skills: CRM Strategy, Customer Lifecycle Management, Retention Strategy, Data Analysis, A/B Testing
Singapore, Singapore · On-site
$38k–$46k/yr
At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you’re welcoming customers into our stores, collaborating with global teams at…
Skills: Retail Leadership, Store Operations, Customer Service, Sales Driving, POS System Management
Singapore, Singapore · On-site
Job Description Purpose of the role To support clients during the life cycle of their trade, from order entry to settlement. Take client trade instructions, resolve issues/queries related to client trading activities, as…
Skills: Multi-asset Trade Execution, Structured Products, Equities, Fixed Income, OTC Derivatives
Singapore, Singapore · On-site
Company Description About IKEA Singapore IKEA is the world’s largest home furnishing retailer with 460 stores across more than 60 countries. IKEA Singapore is part of Ikano Retail, one of 12 IKEA franchisees and the only…
Skills: Cash Handling, Customer Service, Communication, Interpersonal Skills, Multi-tasking
Singapore, Singapore · On-site
Company Description About IKEA Singapore IKEA is the world’s largest home furnishing retailer with 460 stores across more than 60 countries. IKEA Singapore is part of Ikano Retail, one of 12 IKEA franchisees and the only…
Skills: Customer Service, Conflict Resolution, Communication Skills, Interpersonal Skills, Problem Solving
Singapore, Singapore · On-site
At FedEx Express, we believe that a connected world is a better world. We connect people and possibilities with our diverse portfolio of transportation, e-commerce, and business solutions. Today, our networks reach more …
Skills: Driving, Package Handling, Customer Satisfaction, Safety Compliance, Time Management
Singapore, Singapore · Hybrid
Client Experience at Capital Economics is the commercial function that owns how clients adopt, use, and grow their relationship with CE. The team manages the full commercial lifecycle from onboarding through renewal and …
Skills: Client Relationship Management, Account Management, B2B Sales, Renewals Negotiation, CRM Management
Singapore, Singapore · On-site
Company Description Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle dest…
Skills: Housekeeping, Hospitality Management, Room Maintenance, Customer Service
Singapore, Singapore · On-site
Company Description Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle dest…
Skills: Hospitality, Food And Beverage Service, Customer Service, Interpersonal Skills
Singapore, Singapore · On-site
Company Description Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle dest…
Skills: Guest Relations, Cashiering, Customer Service, Communication, Time Management
Singapore, Singapore · On-site
Company Description Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle dest…
Skills: Guest Relations, Front Office Operations, Hospitality Management, Customer Service, Communication Skills
Singapore, Singapore · On-site
Company Description Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle dest…
Skills: Hospitality, Food And Beverage Service, Customer Service, Teamwork
Singapore, Singapore · On-site
JOB OVERVIEW: Ensure the smooth conduct of the shift through customer focused service delivery and effective staff supervision. Adhere to local regulations concerning health, safety, or other compliance requirements, as …
Skills: Staff Supervision, Cash Handling, Budget Management, Inventory Control, Upselling
Singapore, Singapore · On-site
Company Description Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle dest…
Skills: Housekeeping, Hospitality Management, Room Cleaning, Customer Service, Attention To Detail
Singapore, Singapore · On-site
Company Description Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle dest…
Skills: Guest Relations, Front Office Operations, Hospitality Management, Customer Service, Communication Skills
Singapore, Singapore · On-site
About EPOS Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS, part of its global merchant payment services Antom, is a leading Point-of-Sale (POS) d…
Skills: Product Deployment, Customer Training, Onboarding, System Configuration, Public Speaking
Singapore, Singapore · Hybrid
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or si…
Skills: Customer Life Cycle Management, CRM Activation, Customer Segmentation, Lifecycle Campaign Design, Stakeholder Management
Singapore, Singapore · On-site
Within J.P. Morgan Payments Treasury Services (TS) -- the world's largest cash management provider -- moves, safe keeps, concentrates and invests client money, and provides trade finance solutions. TS products include pa…
Skills: Legal Contract Negotiation, Project Finance, Client Relationship Management, Financial Modeling, Risk Management
Singapore, Singapore · On-site
🔥 PART-TIME SALES PROMOTER (ELECTRONICS) 🔥 💰 SGD 12 /hour with commissions | 📍 Retail Stores We’re hiring energetic part-time promoters to promote & sell electronic products at electronics retail outlets! 🗓 Work Day…
Skills: Sales, Product Demonstration, Customer Engagement, Retail Sales, Communication Skills
Singapore, Singapore · On-site
PRISM+ is Singapore’s leading homegrown electronics brand, with a presence across key markets in Australia, Malaysia and the Philippines. The brand’s mission is to make premium technologies accessible to the masses—disru…
Skills: B2C Sales, B2B Sales, Lead Generation, Pipeline Management, Client Relationship Management
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Lead the design and execution of customer retention strategies and lifecycle journeys to enhance owner engagement and loyalty. Collaborate across functions to optimize onboarding, drive registration, and implement data-driven improvements to the customer experience.
Requires proven success leading cross-functional teams and a deep understanding of CRM and loyalty strategies. Candidates must possess strong analytical skills and a commitment to improving customer value through detailed execution.
Lead the creation and execution of unique, relevant, and memorable customer interactions across all channels
Synchronize key initiatives—owner exclusives, pre-launches, events, personalized recommendations, and unique services—to drive engagement and retention.
Identify and remove bottlenecks (e.g., multiple emails at sign-up), applying Behavioral insights and AI-driven solutions to continuously optimize.
Design CARE Lifecycle Journeys to help owners get the most from their Dyson across their 2-3 year lifecycle
Create relevant content define communication cadence based on needs of each SKU.
Integrate S&A in Customer Lifecycle
Collaborate with Revenue functions to create Upsell/X-Sell/Upgrade moments
Optimize onboarding journeys—registration, account creation, and profile enrichment—across all touchpoints (including unboxing and accessories).
Define and evolve a compelling value stack that incentivizes machine registration, opt-in, and enriched profiles.
Identify key drivers that motivate portfolio growth and deeper engagement.
Incubate and activate referral and loyalty programs.
Use customer data and RFM segmentation to identify advocate segments, deepen relationships, and amplify recommendations (e.g., Owners Squad).
Support trade-in programs and churn reduction initiatives.
Collaborate with CRM Strategy lead on propositions to incorporate into CARE Lifecycle.
Brief and direct 360° owner campaigns, explore UGC and in-app opportunities, and deploy effective SEO tactics.
Collaborate with E-Commerce and CRM teams to transition prospects to owners and ensure consistent, unified journeys.
Set and monitor KPIs, ensuring always-on satisfaction tracking.
Lead A/B testing and data-driven enhancements to scale successful initiatives.
Proven success leading cross-functional teams (product, data, creative, commercial, connectivity, engineering).
Deep understanding of CRM, loyalty, and customer experience strategies.
Strong analytical skills; able to translate insights into clear actions.
Relentless attention to detail and commitment to improving customer value.
#LI-CY1
Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
Dyson solves real-world problems and creates better products through the application of engineering, science, design and creativity. It is a family-owned, global technology company, founded by Sir James Dyson who remains at the helm alongside his son Jake. Since inventing the first cyclonic bagless vacuum cleaner, the DC01, Dyson has consistently invested in research and development to improve its products and technologies radically. Dyson offers products across a growing range of areas: floorcare, air purification, robotics, haircare including formulations, lighting, hand drying, and most recently audio. Dyson continues to expand into new areas. Today, Dyson sells products in more than 80 markets, has 450 Dyson stores worldwide and is available in all major technology and beauty retailers. Dyson has global headquarters in Singapore and major technology campuses in Singapore, the UK, Malaysia, and the Philippines. Its global team of engineers, scientists and software developers are focused on developing technology-enabled products which work better and which people love to use. Key areas of focus have included high-speed electric digital motors, sensing and vision systems, robotics, machine learning and aerodynamics. Beyond products, to encourage an inventive future, Dyson is also inspiring the next generation of engineers and inventors through the Dyson Institute of Engineering and Technology, the James Dyson Foundation and the James Dyson Award. The Dyson family applies its problem-solving approach in other fields, and established Dyson Farming in 2012. It is one of the largest farming businesses in the UK, extending to 36,000 acres across Lincolnshire, Oxfordshire, Gloucestershire and Somerset. It is a family-owned enterprise unlike any other, focussed on long-term investment in British farming and the countryside to grow tasty and nutritious food.
Offices: 3 Sentosa Gateway, Singapore, 098544, SG · 2 Science Park Dr, Singapore Science Park 1, Ascent, #01-08, #03-13/26 The Ascent Tower B, Singapore, Singapore 118222, SG · Tetbury Hill, Malmesbury, Wiltshire SN16 0RG, GB · 1330 W Fulton Market, Floor 5, Chicago, Illinois 60607, US · 300 Barangaroo Avenue, Suite 2, Level 22, Tower 3, International Towers, Barangaroo, NSW 2000, AU
There are currently 612 open customer service & support positions in Singapore, Singapore listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include NCS Group, Accor, HSBC, Marina Bay Sands, Crocs, Inc., among others. Browse the listings above to see every active employer.
Yes — 95 of the 612 open customer service & support positions offer remote or hybrid work (9 remote, 86 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
