Customer Service & Support Jobs in Shakopee, MN (Now Hiring) — 152 open — Page 6

If you are a Project Business Specialist professional looking for an opportunity to grow, Emerson has an exciting opportunity for you! Emerson is seeking a Project Business Specialist for PMO team at our Shakopee, MN location. As a Project Business Specialist, you will be responsible for directing work on complex projects and accounts by assigning work across functional areas in the company and managing the project/order schedule. Ensuring that project deadlines are met, and customer deliverables are accurately submitted.  
 

In This Role, Your Responsibilities Will Be:

• Identify the information needs of each work group to ensure they are met, while holding accountability for the account and project
  • Communicate with customers and Field Sales Reps via phone calls, emails and virtual meetings, doing so professionally, and in the best interests of Emerson
  • Provide pre-sale and post-sale administrative support for all Measurement products on assigned projects
•  Serve as the primary customer order contact by assisting in identifying customer requirements
  • Providing regular progress reports for all stakeholders, directing the preparation of the project orders, and resolving any non-standard issues throughout the project cycle
  • Responsible for executing customers’ special requirements to assure successful project order execution (inspections, documentation, special invoicing needs, etc.)
• Maintain an understanding of general business practices
  • Assures Emerson’s standard business terms and conditions are addressed by working directly with our Terms & Conditions department
  • Have familiarity and solid understanding of the process industry
  • Have familiarity and working knowledge of the business systems, process industry and Import/Export compliance
  • Actively participating in process improvements utilizing Rosemount’s Quality tools

 

Who You Are:

You drill down to root causes to gather relevant information. You build the customer relationships. You engage in collaborative planning. You manage uncertainty with confidence.
 

For This Role, You Will Need:

• 4 Years and an Associate’s Degree Or 6 Years and a High School Diploma or GED equivalent

• Authorized to work in the United States without sponsorship now and in the future

• Individuals with temporary visas such as E, F-1 (including those with OPT or CPT), H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. 
   

Preferred Qualifications That Set You Apart:

• Bachelor's Degree
• Order management experience preferred
• Experience leading customer meetings to align customer needs with business capabilities
• Strong communication skills, both written and verbal
• Skilled in timely and effective communication

 

Our Culture & Commitment to You:

We recognize that for our organization to support a diverse workforce, we must focus on employee wellbeing. We know that to do your best work, you must have flexible, competitive benefit plans to meet you and your family’s physical, mental, financial, and social needs. We provide a market-leading 401(k) and profit-sharing plan, a variety of medical insurance plans, with dental and vision coverage, family formation benefits in addition to paid parental leave (maternal and paternal), Employee Assistance Program, tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, inclusive of vacation, holiday, and sick leave. Our goal is to offer a strong benefits foundation while allowing employees the flexibility to choose options that best suit their needs. 

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers. 

This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place.  

Our training programs and initiatives focus on end-to-end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship and coaching, project management, and on-the-job training. 

Our compensation philosophy is simple: we pay a competitive base salary, within the local market in which we operate, and reward performance during our annual merit review process. The starting salary for this role is $60,000-70,000 annually, commensurate with the skills, talent, capabilities and experience each candidate brings to a role.

 

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WHY EMERSON 

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.

Work Authorization

Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1(including those with OPT or CPT) , H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

Accessibility Assistance or Accommodation

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: [email protected].   

ABOUT EMERSON 

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!

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