Shah Alam, Selangor, Malaysia · On-site
The Junior Executive, Retail (Support) is responsible for overseeing daily retail operations across West Malaysia, ensuring operational efficiency, resolving issues, and coordinating with cross-functional teams. The role…
Skills: Retail Operations, Logistics Management, SOP Development, Operational Efficiency, Performance Analysis
Shah Alam, Selangor, Malaysia · Remote OK
To remotely assist SG-ANZ markets in Sage transactions, PQR reporting and follow-up (inclusive of back-log clearance), other EDP tasks as assigned Key Accountabilities: Timely transactions in Sage, timely reporting of cu…
Skills: Sage, PQR Reporting, ERP, eQMS, English Literacy
Shah Alam, Selangor, Malaysia · Hybrid
We're looking for a PeoplePulse Support Center Representative to join our team. As a PPSC Partner you will be in charge of customer interaction, delivering transactional and specialist HR services – administration, onboa…
Skills: Customer Service, HR Administration, Workday, Onboarding, Employee Lifecycle Management
Shah Alam, Selangor, Malaysia · On-site
Project & Service Support Engineer provides back office engineering and operational support for service and project activities. This role supports planning and scheduling, warranty and ISO processes, documentation contro…
Skills: Planning & Scheduling, Warranty Administration, ISO Process Compliance, Technical Support, Documentation Control
Shah Alam, Selangor, Malaysia · On-site
Why join the Customer Service department? Hager Group is a leading supplier of solutions and services for electrical installations in residential, commercial and industrial buildings. Hager brand, with products ranging f…
Skills: SAP, Order Entry, Customer Relationship Management, Quality Inspection Management, Communication Skills
Shah Alam, Selangor, Malaysia · On-site
KEY RESPONSIBILITIES Sales & Operational Function -To be responsible for end-to-end process for over-the-counter transactions on account opening, cash and non-cash transactions according to advice slips or other negotiab…
Skills: Account Opening, Cash Handling, Cross-selling, Customer Relationship Management, Compliance Monitoring
Marriott International Hotels, Inc.Shah Alam, Selangor, Malaysia · On-site
JOB SUMMARY Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves …
Skills: Sales Strategy, Revenue Maximization, Customer Relationship Management, Financial Analysis, Staff Management
Shah Alam, Selangor, Malaysia · On-site
Buyer Planner This Buyer/Planner is a highly visible supply chain role responsible for overseeing and optimizing the accurate and timely planning and procurement of inventory across their region to meet customer service …
Skills: Materials Planning, Procurement, MRP/ERP, Demand Planning, Excel
Shah Alam, Selangor, Malaysia · On-site
Who are Inchcape At Inchcape Shipping Services, our vision is to create a connected world where customers can trade successfully and make informed decisions in every port, everywhere. We achieve this by combining our wor…
Skills: Vessel Husbandry, Port Operations, Crew Logistics, Regulatory Compliance, Stakeholder Management
Shah Alam, Selangor, Malaysia · On-site
Job Description: Opening Application for PROTEGE Program within Airbus in Malaysia. This program is for Malaysian fresh graduates only, as mandated by Malaysian Government. To support in Customer Support and Services Dep…
Skills: Customer Support, Data Entry, Reporting, Stakeholder Communication, Documentation
Shah Alam, Selangor, Malaysia · On-site
If you are looking to excel and make a difference, take a closer look at us… Generate and qualify leads from internal and external lists to achieve acquisition goalsSource and develop client referrals to achieve acquisit…
Skills: Lead Generation, Client Relationship Management, Sales Negotiation, Market Research, Sales Proposals
Shah Alam, Selangor, Malaysia · On-site
Job Description SummarySAP Support Analyst Job Description About GE Aerospace: Are you ready to see your future take flight? At GE Aerospace, we are advancing aviation technologies for today and tomorrow. Your work will …
Skills: SAP ECC, Root Cause Analysis, SAP Fiori, SAP Analytics Cloud, Spotfire
Shah Alam, Selangor, Malaysia · On-site
Job Title: Sales Support & Service Executive Role overview The primary purpose of this position is to support the management of assigned sales portfolios and customer accounts, as well as handle related tasks that align …
Skills: Customer Service, Sales Support, Communication Skills, Problem Solving, MS Office
Shah Alam, Selangor, Malaysia · On-site
Job Title: Sales Support & Service Executive Role overview The primary purpose of this position is to support the management of assigned sales portfolios and customer accounts, as well as handle related tasks that align …
Skills: Sales support, Customer service, Communication skills, Problem-solving, MS Office
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Oversee daily retail operations in West Malaysia to ensure efficiency and resolve operational issues. Develop SOPs and analyze performance data to drive continuous process improvements and support retail expansion projects.
Requires a bachelor's degree in Logistics or Business and at least 2 years of experience in logistics management or coordination. Must be proficient in Microsoft Office and possess strong communication skills in English.
The Junior Executive, Retail (Support) is responsible for overseeing daily retail operations across West Malaysia, ensuring operational efficiency, resolving issues, and coordinating with cross-functional teams. The role also supports retail expansion, develops SOPs, analyzes operational performance, and drives continuous process improvements to enhance service quality and productivity
\nJob ResponsibilityLead and guide Retail Operations team for West Malaysia
Manage and monitor daily operations of Retail operations for West Malaysia.
Lead problem-solving activities. Be the go-to person for Retail operations in West Malaysia.
Make decisions and execute plans based on performance data to improve operational efficiency such as turnaround time, quality or cost efficiency based on the operational standards.
Measure the effectiveness of all operational approaches and initiatives by placing performance measures to continually monitor the operational performance processes.
Execute the formulation of improved approaches and strategies that facilitate the achievement of operations targets.
Collaborate with other departments (eg. Customer Service, Key Account Manager, Warehouse) to follow up, and if required, set up standard operating procedures.
Develop and test new operational processes on new services.
Pivotal roles in any Retail expansion projects in West Malaysia
Supporting roles in any new projects involving the Retail team.
Develop Standard Operating Procedures (SOP) for any Retail team-related process
Bachelor’s degree in Logistics or Business (Preferred)
Minimum 2 years’ experience in logistics management or coordination.
Proficiency in Microsoft Office programs especially in Excel and Google Drives.
Personable and a good communicator in both written & oral English. Other language skills will be a plus.
Self-starter with good initiative, and persistence to see us through this challengeExtremely proactive, organised and responsible
A strong sense of ownership in his/her roles and scopes
#SiapBantuSampaiTujuan
Ninja Xpress is a leading last-mile delivery service company in Indonesia. Since 2015, Ninja Xpress has been delivering success for local SMEs by organising various programs that are ready to support the quick and strategic development of SMEs. Ninja Xpress provides flexible service options and an easy-to-use system that enables real-time package tracking. These options are supported by professional and dedicated customer service. As a form of Ninja Xpress’s commitment to care for our loyal SMEs, we also have various Ninja Rewards programs such as Point Rewards, Creative Hub, Prima Benefit, Aksilerasi, and Capital Loans, to help our local SMEs with their businesses.
Offices: Jl. Ciputat Raya Kav. Blok BB No.2 Pondok Pinang, Kebayoran Lama, South Jakarta, jakarta 12850, ID
There are currently 91 open customer service & support positions in Shah Alam, Malaysia listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Rentokil Initial, Marriott International Hotels, Inc., Ichor Systems, Inc., Airbus Defence and Space, DKSH, among others. Browse the listings above to see every active employer.
Yes — 9 of the 91 open customer service & support positions offer remote or hybrid work (1 remote, 8 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
