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Jobs at ISS Facility Services, Singapore (Now Hiring) — 15 open

ISS Facility Services, Singapore logoISS Facility Services, Singapore

Malaysia - Team Leader

Johor, Malaysia · On-site

Senior

Who are Inchcape? At Inchcape, our vision is to have a connected world in which our customers trade successfully and make better decisions in every port, everywhere. We use technology and our global network to help our p…

Skills: Team Leadership, Port Operations Management, Regulatory Compliance, Stakeholder Management, Crew Change Coordination

ISS Facility Services, Singapore logoISS Facility Services, Singapore

Belgium - Regional Head Dry Bulk EMEA

Antwerp, Antwerp, Belgium · Hybrid

Senior

Who We Are: At Inchcape Shipping Services, our vision is to create a connected world where customers can trade successfully and make informed decisions in every port, everywhere. We achieve this by combining our worldwid…

Skills: Business Development, Strategic Sales Execution, Customer Relationship Management, Dry Bulk Shipping, Break Bulk Logistics

ISS Facility Services, Singapore logoISS Facility Services, Singapore

Thailand - Finance Executive

Bangkok, Thailand · On-site

Mid level

Who are Inchcape? At Inchcape Shipping Services, our vision is to create a connected world where customers can trade successfully and make informed decisions in every port, everywhere. We achieve this by combining our wo…

Skills: IFRS, Microsoft Excel, Thailand Tax Regulations, WHT, VAT

ISS Facility Services, Singapore logoISS Facility Services, Singapore

Kenya - Crew Change Driver

Mombasa County, Kenya · On-site

Mid level

Who We Are: At Inchcape Shipping Services, our vision is to create a connected world where customers can trade successfully and make informed decisions in every port, everywhere. We achieve this by combining our worldwid…

Skills: Defensive Driving, Manual Transmission Proficiency, Customer Service, Logistics Coordination, Time Management

ISS Facility Services, Singapore logoISS Facility Services, Singapore

India - Senior BI Data Analyst

Navi Mumbai, Maharashtra, India · On-site

Mid level

Who we are? At Inchcape Shipping Services, our vision is to create a connected world where customers can trade successfully and make informed decisions in every port, everywhere. We achieve this by combining our worldwid…

Skills: Power BI, DAX, Data Modelling, Star Schema, Row-Level Security

ISS Facility Services, Singapore logoISS Facility Services, Singapore

India - BI Data Analyst

Navi Mumbai, Maharashtra, India · On-site

Entry level

Who we are? At Inchcape Shipping Services, our vision is to create a connected world where customers can trade successfully and make informed decisions in every port, everywhere. We achieve this by combining our worldwid…

Skills: Power BI, DAX, Data Modelling, Business Intelligence, Data Validation

ISS Facility Services, Singapore logoISS Facility Services, Singapore

Trinidad & Tobago - Offshore Project Manager

Couva, Couva-Tabaquite-Talparo, Trinidad and Tobago · On-site

Senior

You Belong Here…Wherever in the World you find yourself. We celebrate our wins as one team of many great people! With a vision for a connected world, Inchcape relies upon the expertise, diversity, and global network of o…

Skills: Project Planning, Team Leadership, HSE Compliance, Stakeholder Communication, Offshore Logistics

ISS Facility Services, Singapore logoISS Facility Services, Singapore

India - UI/UX Lead

Tada, Andhra Pradesh, India · On-site

Senior+

About Inchcape Shipping Services At Inchcape, our vision is to have a connected world, in which our customers trade successfully and make better decisions in every port, everywhere. We use technology and our global netwo…

Skills: UI/UX Design, User Research, Stakeholder Management, Design Systems, Prototyping

ISS Facility Services, Singapore logoISS Facility Services, Singapore

Panama - Accounts Receivable Specialist

Panama City, Panamá Province, Panama · Hybrid

Mid level

You Belong Here…Wherever in the World you find yourself. We celebrate our wins as one team of many great people! With a vision for a connected world, Inchcape relies upon the expertise, diversity, and global network of o…

Skills: Accounts Receivable, Credit Collections, Cash Application, Account Reconciliation, Customer Relations

ISS Facility Services, Singapore logoISS Facility Services, Singapore

Malaysia - RSC Assistant Contract

Shah Alam, Selangor, Malaysia · On-site

Entry level

Who are Inchcape At Inchcape Shipping Services, our vision is to create a connected world where customers can trade successfully and make informed decisions in every port, everywhere. We achieve this by combining our wor…

Skills: Vendor Invoice Processing, Accounts Payable, Microsoft Office Suite, Numeracy, Communication

ISS Facility Services, Singapore logoISS Facility Services, Singapore

Malaysia - Assistant Operations Manager

Shah Alam, Selangor, Malaysia · On-site

Senior

Who are Inchcape At Inchcape Shipping Services, our vision is to create a connected world where customers can trade successfully and make informed decisions in every port, everywhere. We achieve this by combining our wor…

Skills: Vessel Husbandry, Port Operations, Crew Logistics, Regulatory Compliance, Stakeholder Management

ISS Facility Services, Singapore logoISS Facility Services, Singapore

India - CLS Operations Executive

Navi Mumbai, Maharashtra, India · On-site

Mid level

Who are Inchcape? At Inchcape, our vision is to have a connected world in which our customers trade successfully and make better decisions in every port, everywhere. We use technology and our global network to help our p…

Skills: Microsoft Office, Shipping Knowledge, Customer Focus, Communication Skills, Strategic Planning

ISS Facility Services, Singapore logoISS Facility Services, Singapore

India - Senior QA Engineer

Tada, Andhra Pradesh, India · On-site

Senior+

Who are Inchcape? At Inchcape Shipping Services, our vision is to create a connected world where customers can trade successfully and make informed decisions in every port, everywhere. We achieve this by combining our wo…

Skills: Selenium, Playwright, Java, C#, JavaScript

ISS Facility Services, Singapore logoISS Facility Services, Singapore

Malaysia - Senior Purchasing Executive

Shah Alam, Selangor, Malaysia · Hybrid

Senior

Who are Inchcape? At Inchcape, our vision is to have a connected world in which our customers trade successfully and make better decisions in every port, everywhere. We use technology and our global network to help our p…

Skills: Procurement, Sourcing, Vendor Management, Tender Processes, Freight Forwarding

ISS Facility Services, Singapore logoISS Facility Services, Singapore

India - Software Engineer

Tada, Andhra Pradesh, India · On-site

Mid level

About Inchcape Shipping Services At Inchcape, our vision is to have a connected world, in which our customers trade successfully and make better decisions in every port, everywhere. We use technology and our global netwo…

Skills: C#, .NET Core, ASP.NET, Web API, Entity Framework

ISS Facility Services, Singapore logo

Malaysia - Team Leader

ISS Facility Services, Singapore

Johor, Malaysia • On-site

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Senior

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  • Full-time
  • Retirement Savings Plan, Life Assurance, Holiday, Competitive Salary, Employee Assistance Programme, Career Development And Progression Opportunities
  • Posted 2d ago
  • ~40 hrs/week

Responsibilities

Supervise a team of boarding officers to oversee vessel boarding operations, port clearances, and crew changes across Malaysian ports. Act as the primary liaison between port authorities, vessel personnel, and company stakeholders to ensure professional service delivery.

Requirements

Requires an experienced professional capable of managing 24/7 operational needs and coordinating with government authorities. Must be able to mentor junior staff and ensure strict adherence to maritime statutory regulations.

Full job description

Who are Inchcape?



At Inchcape, our vision is to have a connected world in which our customers trade successfully and make better decisions in every port, everywhere. We use technology and our global network to help our partners connect to a smoother, smarter ocean.
Inchcape combines its worldwide infrastructure with local expertise through our global network of over 250 proprietary offices across 70 countries and a team of more than 3,000 committed professionals. Our diverse global customer base includes owners and charterers in the oil, cruise, container and bulk commodity sectors as well as naval, government and intergovernmental organizations.
We have an ambitious growth model, and a career here is certainly going to be a rewarding one that will allow you to bring your skills & experience. We embrace change and are open to new thinking and pushing for positive change in our industry.

Contract type: Permanent

Location: Malaysia - Pasir Gudang



Main Purpose of Job :



The Boarding Officer Team Lead is responsible for supervising a team of boarding officers and overseeing vessel boarding operations across Malaysian ports. This role ensures the smooth execution of port clearances, crew changes, and regulatory compliance for all vessel arrivals and departures. The Team Lead acts as the primary liaison between the company, port authorities, vessel personnel, and other stakeholders to ensure efficient and professional service delivery in line with local regulations and company policies.



Key Responsibilties :

  • Lead, supervise, and support the day-to-day activities of the boarding officer team across assigned ports.
  • Assign vessel attendance schedules and ensure timely response to vessel arrivals, departures, and urgent requests.
  • Coordinate with customs, immigration, port health, and marine departments to ensure compliance with all port entry and clearance procedures.
  • Review and verify all documents related to crew changes, port clearance, ship stores, and cargo-related activities.
  • Ensure boarding officers adhere to safety protocols and company service standards when attending vessels.
  • Provide hands-on support by attending vessels during high-traffic periods, emergencies, or complex operations.
  • Train and mentor junior boarding officers; provide performance feedback and identify training needs.
  • Maintain accurate logs, boarding reports, and billing records for audit and invoicing purposes.
  • Act as the escalation point for any operational, regulatory, or crew-related issues at the port.
  • Liaise with clients, shipowners, and master’s to address inquiries, resolve operational delays, and ensure service
    satisfaction.
  • Monitor compliance with ISPS Code, MLC, and other statutory regulations relevant to vessel boarding activities.



Key Accountabilities:

  • To be 24/7 available to all operational needs and concerns.
  • Update MMSW and SCS System
  • Liaise with related government authorities, eg, Custom, Immigration, Marine Department
  • Request for LD payment from Finance team
  • Attend to all customer quarries Emails / Optic / CLS / Diabos / Da Desk / etc.
  • Champion Cruise and Navy calls (Open/Close Appointment)
  • Delegate the task to team members effectively
  • Prepare the EPDA for Spot clients
  • Create appointment in One-DA
  • Ensure the vessel ATA/ATS and service line well updated by the team
  • Follow up with DA / Cash Flow team on closed appointment to ensure nil pending’s
  • Follow up with BO’s on vessel schedule and daily updates
  • Keep record on vendor usage for audit purpose (Transport / Boat / etc).
  • Adhere to additional task requested by superior.





Why Inchcape Shipping Services?

We believe in building a diverse and high-performing workforce that works together to provide our customers with the exceptional service they deserve. To reach the highest standards, we depend on our people, their welfare, training and expertise. We realize the value of our staff and know that your unique experiences, skills and passions will help you to build a rich and rewarding career in our dynamic industry.

Our values are at the centre of everything we do, and the successful candidate will be expected to demonstrate and fully adopt these:
Global Perspective - we connect the world and see the bigger picture.

The Power of People - we rely on the strength of local agent knowledge and relationships.

Progress - we adopt new thinking and push for positive change in our industry.


In return, we will offer you:

A diverse range of benefits, depending on your geographical location. Globally, as a minimum, you will receive:

• A retirement savings plan
• Life assurance
• Holiday
• Competitive salary
• Employee Assistance Programme
• Career development and progression opportunities
• Values Award celebration events

Plus, much more!

If you think that you have the right skills, knowledge and attitude to join our team, then we invite you to apply by simply clicking at the top of this advert!

#ISSthebiggerpicture

Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work documentation depending upon your geographical location.

Inchcape is an Equal Employment Opportunity Employer and equality, diversity and inclusion are at the centre of everything we do. We recognise that our customers, colleagues, contractors and other partners are central to our success and that we work in a diverse society. We acknowledge not only our legal, but also our moral responsibility to ensure all groups have equality of opportunity.

Related keywords

Boarding OfficerPort ClearanceISPS CodeMLCMMSWSCS SystemOne-DAEPDAMarine ServicesCustomsImmigrationMarine DepartmentVessel AttendanceShip StoresMaritime LogisticsPasir Gudang

About ISS Facility Services, Singapore

LinkedInVisit site

PEOPLE MAKE PLACES

Industry
Facilities Services
Company size
5,001-10,000 employees
Founded
1995
Headquarters
Singapore, Singapore
LinkedIn followers
8,107

ISS, a leading workplace experience and facility management company, provides placemaking solutions that contribute to better business performance and makes life easier, more productive and enjoyable – delivered to high standards by people who care. The ISS Group was founded in Copenhagen in 1901 and has grown to become one of the world’s leading facility services companies. With over 330,000 people worldwide and operates in over 30 countries across Europe, Asia, North America, Latin America, and the Pacific, serving thousands of both public and private sector customers. ISS Singapore was established in 1995 and today we are a team of over 8000 strong, spanning over 25 nationalities. We are a company of belonging and we welcome colleagues from all walks of life. ISS is a world with friendly faces and amazing places. We ensure our employees feel safe, surrounded in a diverse and inclusive workplace, where everyone can thrive. Discover #APlaceToBeYou at ISS. You can be yourself, be what you want to be and be a part of something bigger. ISS Facility Services Private Limited 1 HarbourFront Place, #09-01/04 HarbourFront Tower One, Singapore 09863 Tel : (65) 6227 9711 Email: [email protected]

Offices: 1 HarbourFront Place, #09-01/04, Singapore, Singapore 098633, SG

Cleaning ServiceSecurity ServicesProperty ServicesCatering ServicesSupport ServicesTechnical ServicesM&E ServicesFacilities Management and Integrated Facilities Management
View all jobs at ISS Facility Services, Singapore

About ISS Facility Services, Singapore

LinkedInVisit site

PEOPLE MAKE PLACES

Industry
Facilities Services
Company size
5,001-10,000 employees
Founded
1995
Headquarters
Singapore, Singapore
LinkedIn followers
8,107

ISS, a leading workplace experience and facility management company, provides placemaking solutions that contribute to better business performance and makes life easier, more productive and enjoyable – delivered to high standards by people who care. The ISS Group was founded in Copenhagen in 1901 and has grown to become one of the world’s leading facility services companies. With over 330,000 people worldwide and operates in over 30 countries across Europe, Asia, North America, Latin America, and the Pacific, serving thousands of both public and private sector customers. ISS Singapore was established in 1995 and today we are a team of over 8000 strong, spanning over 25 nationalities. We are a company of belonging and we welcome colleagues from all walks of life. ISS is a world with friendly faces and amazing places. We ensure our employees feel safe, surrounded in a diverse and inclusive workplace, where everyone can thrive. Discover #APlaceToBeYou at ISS. You can be yourself, be what you want to be and be a part of something bigger. ISS Facility Services Private Limited 1 HarbourFront Place, #09-01/04 HarbourFront Tower One, Singapore 09863 Tel : (65) 6227 9711 Email: [email protected]

Offices: 1 HarbourFront Place, #09-01/04, Singapore, Singapore 098633, SG

Cleaning ServiceSecurity ServicesProperty ServicesCatering ServicesSupport ServicesTechnical ServicesM&E ServicesFacilities Management and Integrated Facilities Management
View all jobs at ISS Facility Services, Singapore

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