Ireland, England, United Kingdom · On-site
Technical Support Engineer – Level 3 (Onboarding) At Park Place Technologies, a “customer first” attitude is inherent in every engagement with our customers. The Technical Support Engineer L3 is respons…
Skills: Level 3 Technical Support, Data Center Equipment, Troubleshooting, Diagnostics, Incident Management
Highland Heights, Ohio, United States · On-site
Sr. Director, Data Engineering The Senior Director of Data Engineering is a key senior leader responsible for the strategy, architecture, and execution of the enterprise data engineering function. This leader will build …
Skills: Data Engineering, Data Architecture, People Leadership, Cloud Platform Strategy, Data Governance
Santa Barbara County, California, United States · On-site
$24/hr–$32/hr
Server, Storage & Networking Technician Curvature Technicians are specialists at the core of our operations, responsible for the advanced testing, configuration, and deployment of enterprise server, storage, and networki…
Skills: Enterprise Server Configuration, Storage Array Management, Network Configuration, RAID Configuration, Hardware Troubleshooting
Santa Barbara County, California, United States · On-site
$19/hr–$24/hr
Associate Technician The Associate Technician is an entry-level role focused on the hands-on physical assembly of enterprise server, storage, and networking solutions within Curvature’s Operations team. This indivi…
Skills: Hardware Assembly, Component Installation, Cable Management, Inventory Management, ESD Safety
Royal Borough of Greenwich, England, United Kingdom · Hybrid
Territory Account Manager The Territory Account Manager is responsible for all sales activities from lead generation through close in assigned territory. Develops and implements agreed upon territory sales plan which wil…
Skills: Lead Generation, Territory Management, Technical Selling, CRM, Negotiation
Royal Borough of Greenwich, England, United Kingdom · On-site
Enterprise Account Manager The Enterprise Account Manager is responsible for creating and implementing effective account plans in enterprise class F500 type accounts. This position partners with sales and executive leade…
Skills: Account Planning, Enterprise Sales, Relationship Management, Revenue Forecasting, Contract Negotiation
Highland Heights, Ohio, United States · On-site
Security Analyst I The Security Analyst I will work with key Infrastructure stakeholders and be responsible for the identification, design, development and management of Security initiatives as they relate to the company…
Skills: Network Penetration Testing, Project Management, SIEM, Firewalls, IDS/IPS
Kentwood, Michigan, United States · On-site
Help Desk Technician II The Help Desk Technician II is responsible for all aspects of first level end-user support, including workstation, telephone, printer and computer issues. This position will assist clients to leve…
Skills: First-level Support, Workstation Troubleshooting, Endpoint Security Management, Ticketing System Management, Hardware Installation
Shah Alam, Selangor, Malaysia · On-site
Buyer Planner This Buyer/Planner is a highly visible supply chain role responsible for overseeing and optimizing the accurate and timely planning and procurement of inventory across their region to meet customer service …
Skills: Materials Planning, Procurement, MRP/ERP, Demand Planning, Excel
Netherlands · On-site
Manager, Warehouse The Warehouse Manager is responsible for overseeing all aspects of up to two Park Place Technologies warehouses and collaborating with all areas of the Supply Chain to implement effectiveand cost-effic…
Skills: Warehouse Operations Management, Warehouse Management Software, Inventory Control, KPI Management, Global Export
Royal Borough of Greenwich, England, United Kingdom · On-site
Director, Enterprise Sales The Director, Enterprise Sales will be accountable for leading a team of highly effective sales professionals, managing day to day activities that lead to results, coaching each team member to …
Skills: Enterprise Sales, Sales Management, Pipeline Management, Technical Selling, Consultative Selling
Birmingham, England, United Kingdom · On-site
Manager, Client Services The Manger, Client Services leads a team of Individual contributors and/or leads to deliver exceptional service and ensures the company fulfills its contractual obligations. The Manager, Client S…
Skills: Client Relationship Management, People Leadership, Performance Management, Data Analysis, Contract Management
São Paulo, São Paulo, Brazil · On-site
Recruiter I The Recruiter I will provide full cycle recruitment services for Park Place Technologies organizations. This fast-paced company is rapidly expanding, and we are looking for someone that can help us find the r…
Skills: Full Cycle Recruitment, Technical Sourcing, Candidate Screening, Pipeline Management, Applicant Tracking Systems
Birmingham, England, United Kingdom · On-site
Recruiter I (German Speaking) The Recruiter I will provide full cycle recruitment services for Park Place Technologies organizations. This fast-paced company is rapidly expanding, and we are looking for someone that can …
Skills: Full Cycle Recruitment, Sourcing, Candidate Screening, Headhunting, ATS Management
Highland Heights, Ohio, United States · On-site
Senior Product Owner The Senior Product Owner supports in executing product initiatives and delivering value to customers. This role focuses on backlog support, requirement definition, and cross-functional coordination, …
Skills: Backlog Refinement, Requirement Definition, User Story Writing, Acceptance Criteria, Agile Methodologies
Kansas City, Kansas, United States · On-site
Technical Account Delivery Manager The Technical Account Delivery Manager (TADM) is responsible for supporting our customer on the most efficient way to utilize Park Place products and services. This will include involve…
Skills: IT Infrastructure, Storage Technologies, Network Technologies, Server Technologies, IT Operations Best Practices
Kansas City, Kansas, United States · On-site
Associate Artificial Intelligence Engineer The Associate Artificial Intelligence Engineer is responsible for developing, implementing, and managing AI solutions and machine learning models that provide innovative, data-d…
Skills: Python, SQL, Azure ML, Spark, OpenAI
Highland Heights, Ohio, United States · On-site
Associate Artificial Intelligence Engineer The Associate Artificial Intelligence Engineer is responsible for developing, implementing, and managing AI solutions and machine learning models that provide innovative, data-d…
Skills: Python, SQL, Azure ML, Spark, OpenAI
Highland Heights, Ohio, United States · On-site
Software Product Owner Job Description A software product owner is a key member of the agile development team who collaborates with stakeholders, developers, and testers to deliver value to the customers. Role The softwa…
Skills: Product Backlog Management, User Story Writing, Agile Methodologies, Stakeholder Management, Roadmap Planning
Highland Heights, Ohio, United States · On-site
Associate Data Engineer The Associate Data Engineer is responsible for collecting, managing, and converting raw data into information that can be interpreted by Data Scientists and Business Analysts. Data accessibility i…
Skills: Python, SQL, Azure Synapse, Spark, C#
Ireland, England, United Kingdom • On-site
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Provide high-level technical support and repair strategies for data center hardware and software to ensure business continuity for customers. Collaborate with R&D to create documentation and training for new product introductions.
Requires a bachelor's degree and over 4 years of experience in L2/L3 technical support or IT administration within data center services. Must possess strong communication skills and technical expertise in OEM operating environments.
At Park Place Technologies, a “customer first” attitude is inherent in every engagement with our customers. The Technical Support Engineer L3 is responsible for proactively responding to technical problems and incidents for customers supported under Park Place Technologies Maintenance and/or Managed Services offerings. This individual provides Level Three (L3) technical support on data center equipment and possesses original equipment manufacturer (OEM) technical product knowledge of the specific server, storage, or network hardware and/or software assigned for their role. The Solutions Support team is primarily focused on delivering Level 3 technical support post-sales. The team is also engaged to collaborate on delivering on our whole solutions lifecycle, which may include presales, professional services architecting, implementing, supporting, maintaining, and decommissioning data center solutions to ensure the continuity of business operations for all customers. This role is expected to work with other members of our Solutions Support organization in implementing and supporting Maintenance or Managed Services solutions for new and existing customers. In addition, the Technical Support Engineer L3 is responsible for working with our Research and Development (R&D) team to research, test, create, and deliver documentation and training as a part of our New Product Introduction (NPI) process for the release and support of new products and services.
Strong understanding of monitoring tools and technologies.
Configure, test, and validate storage, server, and networking devices for compatibility with our monitoring solution.
Provide technical expertise and support to customers during the Onboarding phase, effectively communicating technical information and resolving any queries.
Work closely with the development and product teams to suggest improvements for the monitoring tool based on customer feedback and technical observations.
Helping 25,000+ organizations across the globe fuel innovation by optimizing IT infrastructure management.
Park Place Technologies is the global leader in data center and networking optimization, we work with more than 25,000 companies across the globe — boosting infrastructure performance and uptime, maximizing IT staff and stretching budget.
Offices: 747 Alpha Dr, Cleveland, Ohio 44143, US · One Research Drive, Suite 200, Westborough, MA 01581, US · 50 Mural St, Richmond Hill, Ontario L4B, CA · Level 7, 6 Mitre Passage, London, SE10 0ER, GB · 10000 E. Geddes Avenue, Suite 100, Denver, CO 80112, US
Helping 25,000+ organizations across the globe fuel innovation by optimizing IT infrastructure management.
Park Place Technologies is the global leader in data center and networking optimization, we work with more than 25,000 companies across the globe — boosting infrastructure performance and uptime, maximizing IT staff and stretching budget.
Offices: 747 Alpha Dr, Cleveland, Ohio 44143, US · One Research Drive, Suite 200, Westborough, MA 01581, US · 50 Mural St, Richmond Hill, Ontario L4B, CA · Level 7, 6 Mitre Passage, London, SE10 0ER, GB · 10000 E. Geddes Avenue, Suite 100, Denver, CO 80112, US
