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Full-time
bachelor degree, professional certificate
Posted 35d ago
~40 hrs/week
Responsibilities
Lead the implementation of client projects according to contract specifications while managing budgets and deadlines. Act as the primary client contact and collaborate with internal technical and service delivery teams to ensure successful transitions.
Requirements
Requires PMP or Prince2 Practitioner certification and a proven track record in project management within a related industry. A bachelor's degree and ITIL Foundation certification are preferred.
Full job description
Client Onboarding Manager
Plan and execute the implementation of projects requiring the support of the Project Management Office (PMO) according to an agreed specification and within strict deadlines while meeting quality and budget requirements.
Responsibilities:
Lead the implementation of assigned projects against agreed contract specifications.
Work closely with all relevant business areas to ensure successful project delivery.
Engage with sales teams and clients to assist with closing key opportunities requiring PMO engagement.
Conduct project reviews with clients and colleagues.
Continuously improve and update preand post-sales documentation.
Collaborate with Service Delivery Managers, Technical Teams, and the Service Desk in Service Transitions.
Create and update project documentation, including Project Plans, RAAID logs, and Project Initiation Documents (PID).
Act as the key client contact for all project-related matters.
Manage internal projects assigned to the PMO.
Provide input into management reporting requirements within the PMO and to Senior Management.
Promote the benefits and activities of the PMO within the business.
Basic Qualifications:
PMP or Prince 2 qualified to Practitioner level.
Appreciation of ITIL methodology and qualification to Foundation level preferred.
Proven track recordin project management in a related industry.
Ability to effectively prioritize workloads and manage deadlines.
Ability to work independently and as part of a collaborative team.
Ability to plan and execute tasks in a high-pressure environment.
Good written and oral communication skills in English.
Proficiency in standard office applications (including MS Project).
Excellent analytical and problem-solving capabilities.
Good organizational and administrative skills.
Ability to drive project deliverables forward, working cooperatively with teams with a broad range of skills.
Strong negotiation, persuasion, and motivational skills.
Strong interpersonal skills with staff at all levels, both within Service Express and externally.
Preferred Qualifications:
Bachelor's degree or equivalent experience preferred.
Helping 25,000+ organizations across the globe fuel innovation by optimizing IT infrastructure management.
Industry
IT Services and IT Consulting
Company size
1,001-5,000 employees
Founded
1991
Headquarters
Cleveland, Ohio
LinkedIn followers
54,879
Total funding
$2.0B
Park Place Technologies is the global leader in data center and networking optimization, we work with more than 25,000 companies across the globe — boosting infrastructure performance and uptime, maximizing IT staff and stretching budget.
Offices: 747 Alpha Dr, Cleveland, Ohio 44143, US · One Research Drive, Suite 200, Westborough, MA 01581, US · 50 Mural St, Richmond Hill, Ontario L4B, CA · Level 7, 6 Mitre Passage, London, SE10 0ER, GB · 10000 E. Geddes Avenue, Suite 100, Denver, CO 80112, US
Helping 25,000+ organizations across the globe fuel innovation by optimizing IT infrastructure management.
Industry
IT Services and IT Consulting
Company size
1,001-5,000 employees
Founded
1991
Headquarters
Cleveland, Ohio
LinkedIn followers
54,879
Total funding
$2.0B
Park Place Technologies is the global leader in data center and networking optimization, we work with more than 25,000 companies across the globe — boosting infrastructure performance and uptime, maximizing IT staff and stretching budget.
Offices: 747 Alpha Dr, Cleveland, Ohio 44143, US · One Research Drive, Suite 200, Westborough, MA 01581, US · 50 Mural St, Richmond Hill, Ontario L4B, CA · Level 7, 6 Mitre Passage, London, SE10 0ER, GB · 10000 E. Geddes Avenue, Suite 100, Denver, CO 80112, US