Santa Monica, California, United States · On-site
$70k–$95k/yr
Company Description The After Sales Specialist supports Red Bull distributors, internal teams, and supply chain partners to keep cold Red Bull available. This role manages daily cooler service operations and aftersales a…
Skills: Customer Support, Service Ticket Management, Logistics, SAP, Zendesk
Landry'sSanta Monica, California, United States · On-site
Overview JOIN A WINNING TEAM! FOOD RUNNER This isn’t just your next job – it’s your opportunity to be part of an amazing team that delivers on our promise to meet and exceed our guest’s experience…
Skills: Customer service, Teamwork, Communication, Fast-paced environment management, Food service
Santa Monica, California, United States · Hybrid
$110k–$130k/yr
Who We Are O Positiv Health is a Los Angeles-based women’s health company on a mission to support women through every stage of life—from their first period to well beyond their last. Since launching in 2018, O Positiv ha…
Skills: Customer Experience, Operations Management, KPI Management, Data Analysis, AI Automation
Santa Monica, California, United States · On-site
Company Description OUR STORY Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly…
Skills: Customer service, Communication, Computer literacy, Professionalism, Interpersonal skills
Santa Monica, California, United States · On-site
$33/hr–$65/hr
Genesis Santa Monica is seeking a highly skilled Master Technician to join our elite Service Team. As a Genesis technician, you will have the opportunity to work on one of the industry’s most innovative luxury brands whi…
Skills: Automotive diagnostics, Mechanical repair, Electrical system repair, Problem-solving, Customer service
Santa Monica, California, United States · On-site
$33/hr–$65/hr
Genesis Santa Monica is seeking a highly skilled Master Technician to join our elite Service Team. As a Genesis technician, you will have the opportunity to work on one of the industry’s most innovative luxury brands whi…
Skills: Automotive diagnostics, Mechanical repair, Electrical system repair, Problem-solving, Customer service
Santa Monica, California, United States · On-site
$70k–$95k/yr
Company Description The After Sales Specialist supports Red Bull distributors, internal teams, and supply chain partners to keep cold Red Bull available. This role manages daily cooler service operations and aftersales a…
Skills: Customer Support, Service Ticket Management, Logistics Coordination, Data Accuracy, Zendesk
Landry'sSanta Monica, California, United States · On-site
Overview JOIN A FUN TEAM! Retail Sales Associate – Bubba Gump Shrimp Company About Us: Bubba Gump Shrimp Company is a seafood restaurant chain inspired by the movie "Forrest Gump." We offer a fun, family-friendly d…
Skills: Customer service, Sales, Communication, Interpersonal skills, Cash handling
Santa Monica, California, United States · On-site
The Valet provides professional, courteous and compassionate guest services. Pay: $18.47 an hour The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s ex…
Skills: Guest services, Driving, Vehicle operation, Customer service, Professionalism
Santa Monica, California, United States · On-site
Company Description OUR STORY: Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldl…
Skills: Customer service, Sales, Communication, Problem solving, Computer skills
Santa Monica, California, United States · On-site
$58k–$62k/yr
At Bozzuto, every team member shares a deep commitment to doing good for those around us. We live this each day by designing, building, managing and maintaining one-of-a-kind residences. Whether it’s the talent within ou…
Skills: Sales, Leasing, Customer service, Marketing, Team leadership
Santa Monica, California, United States · On-site
We are hiring immediately for full time and part time HOUSEKEEPER positions. Location: Saint John's Health Center - 2121 Santa Monica Boulevard, Santa Monica, CA 90404. Note: online applications accepted only. Schedule: …
Skills: Cleaning, Floor Maintenance, Vacuuming, Customer Service, Sanitization
Santa Monica, California, United States · On-site
Description BARTENDER We are looking for Bartenders that believe in treating our Guests with first-class service and incredible hospitality! The Pacific Catch, Inc. family strives to attract, nurture, and retain exceptio…
Skills: Cocktail preparation, Beer knowledge, Wine knowledge, Customer service, POS system operation
Santa Monica, California, United States · On-site
$40/hr–$45/hr
Description Who We Are John Paul Mitchell Systems (“JPMS”) is recognized worldwide for developing and marketing innovative hair and skin care products since 1980. We’ve been serving the professional beauty industry with …
Skills: Windows 11, MacOS, Microsoft 365, Active Directory, Microsoft Entra ID
Santa Monica, California, United States · On-site
$23/hr–$25/hr
MUSEUM EXPERIENCE FACILITATOR Organization: CAYTON CHILDREN’S MUSEUM Reporting to: Museum Experience & Administration team Working closely with: All Members of the Cayton Team Job Type: Part-Time, Non-Exempt, Hourly Sche…
Skills: Customer service, Event facilitation, Conflict resolution, Communication, Multitasking
Santa Monica, California, United States · On-site
$22/hr–$28/hr
Who we are: Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company’s Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Pos…
Skills: Sales leadership, Customer experience, Inventory management, Loss prevention, Team training
Santa Monica, California, United States · Hybrid
$26/hr–$34/hr
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, t…
Skills: Client Management, Client Solutions Advisory, Customer Focus, Referral Identification, Risk Management
Santa Monica, California, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Customer service, Access control, Incident response, Communication, Problem-solving
Santa Monica, California, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Conflict deescalation, Security patrol, Emergency response, Customer service, Communication
Santa Monica, California, United States · On-site
$66k–$75k/yr
About The RoleThe Assistant Manager, Stores (Assistant Manager) collaborates with the Store Manager to uphold and reinforce the values and attitudes of the team members they lead to provide exceptional customer service, …
Skills: Store Management, Luxury Retail, Sales Floor Management, Clienteling, Team Leadership
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The After Sales Specialist manages daily cooler service operations by handling service requests, dispatching providers, and ensuring timely ticket resolution. They also coordinate logistics for point-of-sale assets and maintain accurate data within company systems.
Candidates should have at least 2 years of experience in customer service or logistics, specifically managing service tickets or work orders. Proficiency in ERP systems like SAP or Zendesk and strong Microsoft Excel skills are preferred.
The After Sales Specialist supports Red Bull distributors, internal teams, and supply chain partners to keep cold Red Bull available. This role manages daily cooler service operations and aftersales activities by handling service requests, driving ticket resolution, and partnering with distributors and service providers to ensure timely execution and compliance. Strong organization, attention to detail, and multitasking in a fast-paced environment are required.
Receive and respond to inbound call center requests related to cooler repair support.
Assign and dispatch service requests to authorized service providers or local distribution centers.
Own the lifecycle of service tickets from creation through resolution, ensuring timely updates, follow-up, and closure.
Provide customers and internal stakeholders with timely and accurate service updates.
Escalate high-priority issues to the Aftersales Manager and appropriate stakeholders.
Build strong working relationships with distributors, service providers, and internal teams.
Maintain accurate and timely updates in Zendesk and other operational systems.
Monitor service provider performance and ticket progress to ensure timely resolution and compliance with established service standards.
Escalate aging or unresolved tickets to the appropriate stakeholders for follow-up and resolution.
Ensure all service tickets are thoroughly documented and properly closed in accordance with standard operating procedures (SOPs).
Identify data discrepancies and recommend corrective actions to improve data accuracy and operational compliance.
Review and validate asset disposal records by reconciling service ticket data with vendor Certificates of Destruction.
Maintain accurate and current distributor and customer master data within company systems.
Coordinate transfers of point-of-sale (POS) assets between distribution centers
Process and monitor spare-part orders to ensure accurate and timely fulfillment
Coordinate transportation activities and respond to logistics-related inquiries.
Prepare operational reports.
Communicate and reinforce standard operating procedures (SOPs) with distributors and service providers.
Identify recurring operational issues and recommend process improvements.
Support additional operational initiatives and cross-functional projects as assigned.
Bachelor’s Degree preferred, ideally in a related field to the position requirements
2+ years of experience managing service tickets or work orders in customer service or logistics
Highly organized with strong attention to detail and problem-solving abilities
Experience working with SAP, Zendesk, or comparable ERP/ticketing systems preferred
Proficiency in Microsoft Excel, including formulas, filtering, pivot tables, and basic report visualization
Working knowledge of cold equipment or refrigeration units preferred
This position is open to U.S. citizens, U.S. permanent residents, or individuals who are currently authorized to work in the United States on a valid visa.
The base salary range for this position is $70,000 - $95,000 + cash incentives. Actual salary offers may vary based on work experience. The base pay range is subject to change and may be modified.
Our current Benefits include:
Comprehensive Medical, Dental and Vision Plans, 401k Match, Family Leave, PTO & Paid Holiday Schedule, Pet, Legal, and Life Insurance, Tuition Reimbursement (Benefits listed may vary depending on the nature of your employment and/or work location)
Red Bull North America, Inc. is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, age, or any other classification protected by Federal, state, or local law. We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
Red Bull Gives Wings to People and Ideas.
Red Bull Gives Wiiings to People and Ideas. This has driven us – and all we do – since 1987. Today, Red Bull operates in over 170 countries, selling more than 12 billion cans annually and growing! Above all, our people remain the essential ingredient in bringing the Red Bull brand to life. Check out our open roles to become part of the world of Red Bull. Most jobs take energy, ours give it. Check out our open roles to become part of the world of Red Bull – jobs.redbull.com
Offices: Am Brunnen 1, Fuschl, 5330, AT · 155 - 171 Tooley Street, London, London SE1 2JP, GB · 1740 Stewart Avenue, Santa Monica, CA 90404, US · Doody St, Sydney, NSW 2015, AU · Sankt Petri Passage 5, Copenhagen, Capital Region 1165, DK
There are currently 465 open customer service & support positions in Santa Monica, CA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Sonic Automotive, Allied Universal, Domino's, LAcarGUY, Equinox, among others. Browse the listings above to see every active employer.
Yes — 25 of the 465 open customer service & support positions offer remote or hybrid work (6 remote, 19 hybrid).
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