Customer Service & Support Jobs in San Francisco, CA (Now Hiring) — 3,067 open — Page 37
Marriott International Hotels, Inc.
Front Desk Manager
San Francisco, California, United States · On-site
$70k–$85k/yr
Mid level
JOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position…
San Francisco, California, United States · On-site
$26/hr–$28/hr
Entry level$532M raised
About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to tra…
San Francisco, California, United States · On-site
$16/hr–$20/hr
Entry level$5.3B raised
A Day in the Life: As a Baker, no one day is ever the same. To truly be successful in the position, you will be passionate about baking breads, cookies, and pastries, as well as producing fancy desserts and decorating ca…
Skills: Baking, Bread making, Pastry preparation, Cake decorating, Customer service
San Francisco, California, United States · On-site
$16/hr
Entry level$5.3B raised
A Day in the Life: When you begin your job with us working on the front-end as a courtesy clerk, customer service associate, or cashier, you are taking a step towards an opportunity that can help you learn, grow, and eve…
San Francisco, California, United States · On-site
$21/hr–$31/hr
Mid level$1.5B raised
Company Description RRD provides marketing, packaging, print, and business services to the world’s most respected brands. The company’s proprietary technology, advanced data analytics, and expertise fuel organizational d…
Skills: Records management, Workflow coordination, Data entry, Customer service, File maintenance
San Francisco, California, United States · On-site
$24/hr–$26/hr
Entry level$40M raised
Sales Associate, Jewelry (Jewelry Consultant) (Part Time) - San Francisco, CA Our Jewelry Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant you will guide the custo…
San Francisco, California, United States · On-site
$195k–$250k/yr
Senior$226M raised
Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by …
This job will be a mid-level key contributor in the Experiences Center of Excellence (COE) that supports the implementation of the Customer Experience (CX) vision in close coordination with the User Experience (UX). The …
Skills: Service design, Customer experience, User experience, Customer insights, Product management
San Francisco, California, United States · On-site
$26/hr–$30/hr
Entry level
Job ID: 293660 Store Name/Number: CA-Union Street (0196) Address:2083 Union Street, San Francisco, CA 94123, United States (US) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time:Full Time Position Type: Regular Yo…
About LoopMe LoopMe uses AI to change how brand advertising is bought, measured, and optimised. Where most adtech platforms optimise for impressions or clicks, we optimise for what actually matters to brands — awareness,…
San Francisco, California, United States · On-site
$33/hr–$36/hr
Mid level$2.6B raised
At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deli…
Senior Internal Communications Manager - Go To Market (GTM)
San Francisco, California, United States · Hybrid
$114k–$191k/yr
Senior$524M raised
PagerDuty, Inc. (NYSE: PD) is the global leader in AI-first digital operations. By automatically detecting, diagnosing, and remediating issues, the PagerDuty Platform orchestrates AI agents and automated workflows with c…
Skills: Communication strategy, Content creation, Storytelling, Stakeholder management, Change management
About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interacti…
San Francisco, California, United States · On-site
$24/hr–$27/hr
Entry level$29M raised
Company Overview: Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help.…
San Francisco, California, United States · On-site
$24/hr–$27/hr
Mid level$29M raised
Company Overview: Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help.…
Skills: Care coordination, Motivational interviewing, Patient advocacy, Electronic medical records, Data entry
Associate Banker, 30 Hours, Financial District San Francisco, CA Area - Multiple locations
San Francisco, California, United States · On-site
$25/hr–$30/hr
Entry level$1.6B raised
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expect…
Skills: Customer service, Relationship building, Cash handling, Financial technology, Communication
This is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade™ AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of ‘Most Promising Private AI Companies in …
San Francisco, California, United States · On-site
$31/hr–$40/hr
Mid level
Store Manager Blue Link Wireless, An Authorized Retailer of AT&T Full-Time | Base Pay + Commission + Store Performance Incentives About the role At BLW, the Store Leader owns the location. You are responsible for everyth…
Skills: Team Leadership, Retail Sales, Operations Management, Customer Experience, Staff Development
San Francisco, California, United States · On-site
$79k–$113k/yr
Senior
Job Description Who will you be working with? With the Field Service Team, you will work collaboratively with the PM, the KAM, and the Resident Engineer (if present) to provide the required field support to advance the r…
Skills: Team leadership, Field service management, Operational excellence, Safety compliance, Customer relationship management
San Francisco, California, United States · On-site
Entry level
Responsibilities To learn more about Related click here: https://vimeo.com/434468879 Set the Tone. Be the Welcome. At Related Management, we know the front desk is more than just a desk—it’s the heartbeat of …
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$70k–$85k/yr
Full-time
high school, associate degree
Posted 9d ago
~40 hrs/week
Responsibilities
The Front Desk Manager assists in overseeing daily front office operations, including supervising staff and ensuring efficient check-in and check-out processes. They are responsible for maintaining high standards of guest satisfaction, managing departmental financial performance, and fostering a collaborative team environment.
Requirements
Candidates must possess either a high school diploma with at least 2 years of relevant experience or a 2-year degree in a hospitality-related field. Strong leadership, communication, and problem-solving skills are required to manage daily operations and staff effectively.
Full job description
JOB SUMMARY
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.
CANDIDATE PROFILE
Education and Experience
High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
OR
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
CORE WORK ACTIVITIES
Maintaining Guest Services and Front Desk Goals
Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
Develops specific goals and plans to prioritize, organize, and accomplish your work.
Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.
Supporting Management of Front Desk Team
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Encourages and building mutual trust, respect, and cooperation among team members.
Serving as a role model to demonstrate appropriate behaviors.
Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.
Ensuring Exceptional Customer Service
Provides services that are above and beyond for customer satisfaction and retention.
Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
Responds to and handles guest problems and complaints.
Sets a positive example for guest relations.
Empowers employees to provide excellent customer service.
Observes service behaviors of employees and provides feedback to individuals.
Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.
Ensures employees understand customer service expectations and parameters.
Interacts with guests to obtain feedback on product quality and service levels.
Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
Managing Projects and Policies
Implements the customer recognition/service program, communicating and ensuring the process.
Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.
Supervises same day selling procedures to maximize room revenue and control property occupancy.
Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.
Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
Supporting Human Resource Activities
Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.
Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.
Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
Participates in employee progressive discipline procedures.
Additional Responsibilities
Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Analyzes information and evaluating results to choose the best solution and solve problems.
Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
Performs all duties at the Front Desk as necessary.
Runs Front Desk shifts whenever necessary.
Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Marriott International Hotels, Inc. is a hospitality company based out of 10400 FERNWOOD RD, Bethesda, Maryland, United States.
Offices: 10400 FERNWOOD RD, Bethesda, Maryland 20817, US
Frequently asked questions
How many Customer Service & Support jobs are open in San Francisco, CA right now?
There are currently 3,067 open customer service & support positions in San Francisco, CA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in San Francisco, CA?
Companies currently hiring include UCSF Department of Anesthesia and Perioperative Care, Allied Universal, Starbucks, Marriott International Hotels, Inc., Compass Group, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in San Francisco, CA?
Yes — 625 of the 3067 open customer service & support positions offer remote or hybrid work (169 remote, 456 hybrid).
How do I apply for Customer Service & Support jobs in San Francisco, CA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.