At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Product Education team designs, develops, and l…
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barista - Store# 49304, California & Kearny San Francisco
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$20/hr–$22/hr
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shift supervisor - Store# 49304, California & Kearny San Francisco
San Francisco, California, United States · On-site
$25/hr–$29/hr
Entry level$2.6B raised
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer service, Team coordination, Food preparation, Beverage preparation
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$108k–$135k/yr
Full-time
Medical insurance, Dental insurance, Vision insurance, Mental health benefits, Family building benefits, Child care benefits
Posted 9d ago
~40 hrs/week
Responsibilities
The Senior Education Content Producer will own the creation, animation, and maintenance of visual assets for the Learning Center, including video editing and motion graphics. They will also manage external vendors, streamline production workflows, and collaborate with cross-functional teams to ensure content accuracy.
Requirements
Candidates must have 5+ years of experience in video editing, motion graphics, and production, with proficiency in Adobe Creative Cloud and Figma. Strong organizational skills, a systems-thinking mindset, and experience managing external vendors and small-scale shoots are required.
Full job description
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.
The Product Education team designs, develops, and launches learning experiences for Lyft customers in the in-app and web Learning Center. We partner with stakeholders across Lyft to make sure customers get accurate, timely information — from in-app safety features to tax season tips to five-star guidance — reaching hundreds of thousands of customers across the US and Canada. Our ~200 tutorials support 25M+ enrollments a year, and we work closely with the Learning Platform product and engineering teams to build the features that support customer learning at scale.
We're looking for a Senior Education Content Producer to own visual asset creation and accuracy for the Learning Center. Most of your time will be spent on video editing and motion graphics. You’ll design, create and edit new videos, animations and images, and keep our existing library accurate as the underlying product is constantly evolving. You'll also need solid producer skills: pitching and managing external vendors/agencies, and running the occasional small-scale shoot.
You'll work alongside our other Content Producer, who also owns asset creation and updates, and our Learning Experience Designers, who write and structure tutorial content. Together, you'll make sure every customer-facing tutorial looks and feels like Lyft, and stays that way as the product changes.
Responsibilities:
Visual Asset Creation & Accuracy
Using the Adobe Creative Suite and Figma, edit and animate new video, motion graphics, and image assets from concept through final delivery
Own the day-to-day health of our visual asset library: auditing, updating, and troubleshooting images, live-action video, UI walkthroughs, and animations across dozens of tutorials
Track versioning closely as the underlying product changes, proactively catching and fixing assets that fall out of date as features evolve
Lead large-scale content audits and updates (e.g., brand refreshes) across the Learning Center catalog
Maintain and evolve backend asset architecture in Contentful, including tagging, taxonomy, and localization variables
Strategic Initiatives & Systems Thinking
Identify opportunities to streamline visual asset production, and proactively pitch and build solutions that save the team time (new tools, workflows, or production frameworks)
Contribute to platform and tooling migrations (e.g., digital asset management systems), partnering with engineering on requirements and rollout
Help shape and maintain shared visual systems (e.g., Figma libraries) that keep asset creation and auditing efficient as the team and catalog grow
Cross-Functional Collaboration
Partner with Learning Experience Designers, Product Design, and Marketing to plan and produce visual content for new and updated tutorials
Collaborate with cross-functional partners (Marketing, Onboarding, Growth) on joint content initiatives
Represent Product Education's visual production needs in cross-functional planning and prioritization
Vendor & Production Management (required skillset, occasional cadence)
Pitch, vet, and onboard external video/animation vendors and agencies when a project calls for it; gather bids and evaluate technical specs against project needs
Own the vendor pipeline end-to-end when engaged: securing budget, navigating procurement and Statement of Work review, coordinating legal/security review (NDAs, DPAs), and setting up Purchase Orders and vendor accounts
Manage the relationship with external partners for the duration of a project: running feedback rounds, keeping deliverables on schedule, and ensuring final assets meet Lyft brand standards
Plan and run small-scale live-action shoots as needed, coordinating logistics, talent, and creative direction
Experience:
5+ years experience editing, animating, and producing video/motion graphics. Previous titles might include: Video Editor, Motion Graphics Artist, Content Producer, Video Producer, Production Manager, Visual Content Producer.
Comfortable operating as a hybrid producer/craftsperson; able to both manage vendors and get hands-on with editing or asset work when needed
Strong organizational skills and an exacting eye for detail: able to track dozens of in-flight assets and versions without dropping a thread, especially as the underlying product changes
Proficiency with video/animation tools (Adobe Creative Cloud or equivalent) and digital asset management systems
Experience with Figma or similar tools for asset organization and tagging
A systems-thinking mindset — looks for patterns and builds repeatable processes rather than solving the same problem twice
Comfortable pitching, vetting, and managing external vendors/agencies, and planning and running small-scale live-action shoots
Comfort navigating procurement, budgeting, and legal/security review processes for external vendors when those projects arise
Excellent cross-functional communication and stakeholder management skills
Nice to Have:
Experience with Contentful or another headless CMS
Familiarity with Mux, Brandfolder, or similar video/DAM platforms
Experience using AI tools (Claude, Gemini) to accelerate production workflows
Background in education, safety content, or other regulated/complex subject matter
Benefits:
Great medical, dental, and vision insurance options with additional programs available when enrolled
Mental health benefits
Family building benefits
Child care and pet benefits
401(k) plan with company match to help save for your future
In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
Subsidized commuter benefits
Monthly Lyft credits and complimentary Lyft Pink membership
Lyft is an equal opportunity employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.
Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid
The expected base pay range for this position in the San Francisco area is $108,000 - $135,000, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.
Whether it’s an everyday commute or a journey that changes everything, Lyft is driven by our purpose: to serve and connect. In 2012, Lyft was founded as one of the first ridesharing communities in the United States. Now, millions of drivers have chosen to earn on billions of rides. Lyft offers rideshare, bikes, and scooters all in one app — for a more connected world, with transportation for everyone.
Offices: 185 Berry Street, San Francisco, CA 94107, US
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