San Francisco, California, United States · Hybrid
$170k–$190k/yr
About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trus…
Skills: Solutions engineering, Software engineering, JavaScript, Python, Node.js
San Francisco, California, United States · On-site
$45/hr–$65/hr
UCSF Fitness and Recreation inspires growth and health on the UCSF campus through fitness, community, and play. The Group Fitness unit is an integral part of Fitness and Recreation and provides customer service while ens…
Skills: Personal training, Customer service, Fitness instruction, Lesson planning, Body composition assessment
San Francisco, California, United States · On-site
$21/hr–$23/hr
Note:If you are a current employee, please apply through the internal career page. IOA is on the forefront of revolutionary healthcare models, reshaping the way people can age in place. Our innovative models transform li…
Skills: Customer Service, Clerical Support, Reception, Telephone Triage, Security Monitoring
San Francisco, California, United States · On-site
$32/hr–$45/hr
We are so glad you are interested in joining Sutter Health! Organization: SPMF-Sutter Pacific Medical Foundation - South Position Overview: Serves as the first point of contact for patients entering the medical facility.…
Skills: Patient Registration, Appointment Scheduling, Electronic Health Records, Insurance Verification, Payment Collection
San Francisco, California, United States · On-site
$22/hr–$27/hr
Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our c…
Skills: Customer Service, Cash Handling, Transaction Processing, Active Listening, Verbal Communication
San Francisco, California, United States · On-site
$64k–$83k/yr
Job Summary As a patient-focused organization, UCSF Medical Center exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collabo…
Skills: Patient Care Coordination, Administrative Support, Customer Service, Insurance Authorization, Medical Billing
San Francisco, California, United States · On-site
Job Summary Within the Department of Neurological Surgery, the Brain and Spinal Injury Center (BASIC) is a large clinical and research division with over 30 physicians, nurses, research faculty, staff and trainees at the…
Skills: Clinical Procedures, Patient Care, Electronic Health Records, Medical Terminology, Insurance Authorization
San Francisco, California, United States · On-site
$17/hr–$25/hr
Salary Range $17.00 - $25.30* Job Description: WHO WE ARE: Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit …
Skills: Customer service, Styling, Sales, Clienteling, Fashion knowledge
San Francisco, California, United States · On-site
Work is Sweet! 'Quality without Compromise' is not just a motto at See’s Candies. It is the most important ingredient in our recipe for success. See’s Candies has been in business since 1921 and maintains a reputation fo…
Skills: Customer service, Sales, Cash handling, Communication skills, Interpersonal skills
San Francisco, California, United States · On-site
Job Title Retail Store Manager, Noe Valley Job Description Who We Are: At Framebridge, we are disrupting the custom framing market by replacing a cumbersome experience with a delightful one. We are taking the market and …
Skills: Retail management, Customer service, Team leadership, Recruitment, Onboarding
San Francisco, California, United States · On-site
$17/hr–$25/hr
Salary Range $17.00 - $25.30* Job Description: WHO WE ARE: Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit …
Skills: Sales, Customer service, Styling, Fashion retail, Commission sales
San Francisco, California, United States · On-site
$17/hr–$25/hr
Salary Range $17.00 - $25.30* Job Description: WHO WE ARE: Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit …
Skills: Customer service, Sales, Styling, Fashion knowledge, Digital tools
San Francisco, California, United States · On-site
$17/hr–$25/hr
Salary Range $17.00 - $25.30* Job Description: WHO WE ARE: Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit …
Skills: Sales, Customer service, Styling, Fashion knowledge, Digital tools
San Francisco, California, United States · On-site
Job Description: WHO WE ARE: Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit of the Extraordinary. It is kn…
Skills: Customer service, OpenTable, Communication skills, Problem-solving, POS system
San Francisco, California, United States · On-site
San Francisco Fire Protection is seeking a Fire Alarm Inspector. There's never been a more exciting time to join our team! We are in an accelerated growth phase in a rapidly expanding industry and are seeking motivated, …
Skills: Fire alarm servicing, Troubleshooting, System inspection, System testing, Programming
San Francisco, California, United States · On-site
We are hiring immediately for full time BARISTA positions. Location: 1800 Owens Street, San Francisco, CA 94158. Note: online applications accepted only. Schedule: Full time; Monday through Friday, hours may vary. More d…
Skills: Espresso preparation, Coffee brewing, Customer service, POS operation, Cash handling
The Children's PlaceSan Francisco, California, United States · On-site
$53k–$83k/yr
Location: Livermore, CaliforniaJob Summary:The Store Sales Manager will be responsible for leading store teams in driving sales, brand loyalty, setting the expectation, and providing exceptional customer service as well …
Skills: Retail management, Team leadership, Talent recruitment, Sales growth, Customer service
San Francisco, California, United States · On-site
$16/hr–$21/hr
When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people l…
Skills: Retail sales, Customer service, Communication skills, Technology sales, Inventory management
San Francisco, California, United States · Hybrid
$100k–$150k/yr
Front is the customer operations platform built for B2B complexity, keeping every team, tool, and customer conversation in sync so companies can scale without losing connection. Others handle simple interactions. Front h…
Skills: SaaS implementations, Project management, Consultative skills, Systems thinking, Change management
San Francisco, California, United States · On-site
Company Description Since 1907, Fairmont has served as the San Francisco residence for U.S. presidents, world leaders and entertainment stars. The landmark hotel offers 606 well-appointed guest rooms and suites, thr…
Skills: Microsoft Word, Microsoft Excel, Microsoft Outlook, Opera Cloud, Communication skills
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Solutions Engineer will help customers integrate Sentry into their applications and workflows to optimize performance and error resolution. They will act as a trusted advisor, developing educational content and providing workshops to drive product adoption and maturity.
Candidates must have 8+ years of experience combining software engineering and solutions engineering roles. Proficiency in various programming languages and frameworks, along with excellent communication and presentation skills, is required.
Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
The Solutions Engineering team at Sentry is responsible for helping our largest customers successfully embed Sentry into their applications and workflows, from integrating our SDK to making sure alerts and issues make it to the right place at the right time. Solutions Engineers will be interfacing with customers to ensure optimal implementation and utilization ensuring that:
Developers can effectively identify and resolve slowdowns and errors in their applications.
Development teams increase developer productivity and customer satisfaction.
Understand customers' pain points and objectives and translate those into implementation and onboarding plans to meet those objectives and demonstrate business value.
Develop best practices, educational offerings, and content around error and performance management, open-source, or the Sentry product (ex: “how-to” articles and/or videos on specific functionality of the product).
Act as a trusted advisor and subject-matter expert for customers to assist with instrumenting software engineering and monitoring best practices
Provide workshop-level interaction to customers in order to drive the maturity of use and broader adoption.
Work cross-functionally (internally) to provide feedback to the product and development teams and align Sentry's product roadmap with improving time to value-delivered.
Enjoy talking about technology and interfacing with engineers and engineering leaders.
Appreciate working in a dynamic environment, on a variety of projects with customers from lots of different industries.
Love flexing your creative brain by developing solutions, resources, and content from scratch (scripts, code samples, demos, sales-consumable collateral/documents, etc.).
Have a fast-paced, results-driven mindset.
Love developer tools, open-source, and/or all things software development life cycle!
8+ years of experience, with some mixture being Software Engineering and Solutions Engineering/ImplementationB
Hands-on experience working with programming languages and frameworks including JavaScript, Python, Node.js, Java, PHP, .NET, Ruby, React, React Native, Mobile Native (iOS and/or Android), etc.
Possess excellent communication and presentation skills.
Problem solver, knowledgable, and can-doer
The salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $200,000 to $240,000 USD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at [email protected].
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
Application monitoring software considered "not bad" by millions of developers.
Application monitoring software considered "not bad" by millions of developers. Looking for support? ➡️ http://sentry.io/support. Check out our merch store @ https://sentry.shop
Offices: 45 Fremont St, San Francisco, California 94105, US
There are currently 3,067 open customer service & support positions in San Francisco, CA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include UCSF Department of Anesthesia and Perioperative Care, Allied Universal, Starbucks, Marriott International Hotels, Inc., Compass Group, among others. Browse the listings above to see every active employer.
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