San Francisco, California, United States · On-site
$67k–$80k/yr
Helpdesk Specialist - Los Angeles, CA (Region 9) Position starts August 3, 2026 if possible The Opportunity: We are seeking an experienced and customer-focused Helpdesk Specialist IV to support end-users at the EPA Regio…
Skills: Technical Troubleshooting, Windows OS, Microsoft 365, ServiceNow, ITSM
San Francisco, California, United States · On-site
JOB SUMMARY Under the supervision of the Administrative Supervisor, guided by policies and procedures of the Ambulatory Services, and in collaboration with the Clinical Nursing Staff, Hospital Assistant III assists in th…
Skills: Patient Care, Clinical Procedures, Laboratory Procedures, Customer Service, Microsoft Word
San Francisco, California, United States · On-site
$35/hr–$55/hr
Cosmetologist European Wax Center | San Francisco Locations EWC Geary & MasonicEWC Castro & Upper MarketEWC Nob Hill Benefits: Competitive Pay Structure with commission and bonus.Service bonus (paid bi-weekly) up t…
Skills: Body Waxing, Skin Care, Brow Care, Sales, Customer Service
San Francisco, California, United States · On-site
$31/hr–$43/hr
We are so glad you are interested in joining Sutter Health! Organization: SOPS-Sutter Outpatient Services - San Francisco Position Overview: Serves as the first point of contact for patients entering the medical facility…
Skills: Patient Check-in, Appointment Scheduling, Electronic Health Records, Insurance Verification, Patient Billing
San Francisco, California, United States · On-site
$22/hr–$27/hr
Schweiger is one of the leading dermatology practices in the country with over 580+ healthcare providers and over 170+ offices in New York, New Jersey, Pennsylvania, Connecticut, Florida, Illinois, Missouri, Minnesota, a…
Skills: Clinical Tasks, Clerical Tasks, Patient Care, Medical Procedures, Laser Procedures
San Francisco, California, United States · On-site
$20/hr–$23/hr
SweatHouz is the fastest growing recovery franchise business globally. With 100 open locations and over 300 licenses sold, SweatHouz is focused on accelerating the world's adoption of contrast therapy through private sui…
Skills: Sales, Customer Service, Membership Sales, Relationship Building, Guest Engagement
San Francisco, California, United States · On-site
IOA is on the forefront of revolutionary healthcare models, reshaping the way people can age in place. Our innovative models transform lives, enhance communities, and save healthcare systems millions of dollars. Rather t…
Skills: Dementia Care, Behavioral Support, Patient Supervision, Activity Facilitation, Personal Care
San Francisco, California, United States · Hybrid
$160k–$200k/yr
Attio is the CRM built for the AI era. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they…
Skills: Technical Solutioning, API Integration, No-code Development, Data Modeling, Pre-sales
San Francisco, California, United States · On-site
$21/hr–$23/hr
Job DetailsJob Location: MOSSER 308 Jessie - San Francisco, CA 94103Salary Range: $21.00 - $23.00 Hourly**The location of this position is 146 McAllister St. San Francisco and the schedule is (graveyard or swing shift, W…
Skills: Customer Service, Security Management, Communication Skills, Microsoft Office Suite, Yardi
San Francisco, California, United States · Hybrid
$118k–$218k/yr
Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and a…
Skills: JavaScript, Python, API Troubleshooting, LLMs, AI Agents
San Francisco, California, United States · On-site
$37/hr–$65/hr
Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our c…
Skills: Relationship Management, Financial Planning, Customer Acquisition, Risk Management, Portfolio Management
San Francisco, California, United States · On-site
$21/hr–$23/hr
Job DetailsJob Location: MOSSER 308 Jessie - San Francisco, CA 94103Salary Range: $21.00 - $23.00 Hourly**This position is a part-time role located at 545 O'Farrell St. San Francisco. The schedule is Sunday and Monday, 1…
Skills: Customer Service, Security Monitoring, Communication Skills, Microsoft Office Suite, Yardi
San Francisco, California, United States · Remote OK
$191k–$349k/yr
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is…
Skills: Product Readiness, Field Enablement, Strategic Leadership, Cross-functional Collaboration, Data Analysis
San Francisco, California, United States · On-site
$110k–$180k/yr
tl;dr Fresh off a $15M Series A led by Accel (total funding now $20M+), Agave is profitable, growing fast, and scaling the team. We’re hiring a smart generalist to become an expert on our product and lead customer implem…
Skills: Customer Onboarding, Technical Demos, Project Management, Structured Troubleshooting, Systems Thinking
San Francisco, California, United States · On-site
$30/hr–$45/hr
About this role: Wells Fargo is seeking a Registered Client Associate in Wealth and Investment Management as part of Wells Fargo Advisors. Learn more about the career areas and business divisions at wellsfargojobs.com. I…
Skills: Brokerage Support, Client Services, Financial Services Administration, Microsoft Word, Microsoft Excel
San Francisco, California, United States · On-site
Customer experience is paramount at Factory and reflects one of our core operating principles: Create Obsessed Customers. As a Mid-Market Solutions Engineer, you will partner with customer engineering teams from evaluati…
Skills: Solutions Engineering, Technical Onboarding, Software Development Fundamentals, Source Control, Debugging
San Francisco, California, United States · On-site
$25/hr–$40/hr
The Office Manager is responsible for the accurate creation, tracking, and submission of fire life safety inspections, repairs, and retest reports. This role ensures all required documentation is complete, compliant, and…
Skills: Organizational Skills, Attention To Detail, Google Sheets, Excel, Adobe
San Francisco, California, United States · On-site
About the RoleThe Security Officer delivers a high-touch, concierge-level security experience across Gap lnc.'s San Francisco Headquarters. Serving as frontline ambassadors of the Global Security organization, Officers e…
Skills: Physical Security, Access Control, CCTV/VMS, Emergency Response, Concierge Service
San Francisco, California, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Security Patrols, Customer Service, Access Control, Incident Response, Emergency Response
San Francisco, California, United States · On-site
$21/hr–$33/hr
Want to help pets live their best lives? We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurt…
Skills: Animal Care, Supervisory Leadership, Retail Operations, Customer Service, Inventory Management
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Supervise day-to-day help desk operations and ensure SLA compliance while providing Tier 1 and Tier 2 technical support. Resolve complex hardware, software, and network issues for end-users, including VIPs, and maintain documentation in ServiceNow.
Requires 4-6 years of technical experience in help desk or desktop support and the ability to obtain Public Trust Clearance. A Bachelor's degree in an IT-related field or equivalent experience is required, with preferred certifications in ITIL or CompTIA.
Helpdesk Specialist - Los Angeles, CA (Region 9)
Position starts August 3, 2026 if possible
The Opportunity:
We are seeking an experienced and customer-focused Helpdesk Specialist IV to support end-users at the EPA Regional Office in Los Angeles, CA. As a working supervisor (Level I Supervisor), you will assist in directing day-to-day help desk operations, ensuring service level agreements (SLAs) are consistently met, and handling escalated technical incidents.
In this role, you will deliver hands-on Tier 1 and Tier 2 IT support, troubleshoot complex desktop, laptop, mobile, network, and audio/visual issues, and mentor junior technicians while reporting directly to the Project Manager.
Clearance:
Locations:
Education:
Required Certifications:
Preferred Certifications:
Responsibilities - Activities may include, but are not limited to:
· Supervision & Escalation Management: Help supervise day-to-day Help Desk operations, establish escalation procedures, and monitor queues to ensure timely issue resolution and SLA compliance. Technical Incident Resolution: Identify, research, and resolve complex IT technical problems across hardware, software, voice/VoIP, and network connectivity.
· Ticket Tracking & Documentation: Log, track, update, and close incidents/service requests utilizing the EPA's ServiceNow platform while maintaining full Incident Lifecycle Ownership (ILO).
· Desktop & Peripheral Support: Provide setup, testing, installation, configuration, and troubleshooting for desktops, laptops, tablets, docking stations, monitors, network printers, and scanners.
· Account & Access Management: Execute new user onboarding setups, hardware provisioning, offboarding equipment returns, and account/password management via EPA business systems.
· VIP & Mobile Support: Deliver expedited concierge-level IT support to VIP customers (~5% of user population) and provide troubleshooting for mobile devices (smartphones, tablets, air cards).
· AV/VTC & Meeting Support: Assist with setup, testing, and troubleshooting of Audio/Visual (AV) equipment, video projectors, and Video Teleconferencing (VTC) systems.
· User Training & Knowledge Base: Conduct ad-hoc one-on-one user training and contribute technical solution articles to the internal SharePoint knowledge base.
Qualifications REQUIRED
Qualifications Desired
Who We Are: IntePros Federal is a Service-Disabled, Veteran-Owned, Small Business (SDVOSB) headquartered in Washington DC, providing IT solutions, systems, and software services to multiple federal government agencies. We specialize in IT solutions, application development, program management, systems integration, and cybersecurity services. Our core values are the keys to success by empowering people to do the right thing for our colleagues, customers, and community. Join Us!!
EEO (Equal Employment Opportunity) Commitment:
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability.
Equal Opportunity Employer/Veterans/Disabled
Background Investigation Required
IntePros Federal’s most valuable asset – Our People
IntePros Federal is a Service-Disabled Veteran-Owned Small Business (SDVOSB) founded in 2009 with the goal of providing IT services to multiple agencies/departments of the federal government. Areas of expertise include IT solutions, systems and software development, information and cyber security, infrastructure support, and PMO consulting. IntePros Federal founder, John Kovalcik, Jr., President and CEO is a graduate of the U.S. Naval Academy and Harvard Business School. He served in the U.S. Navy as a fighter pilot. He has served as president of a $600 million computer company; and is the founder of IntePros Consulting, a 300-person commercial business. Numerous awards include Small Business Person of the Year and Entrepreneur of the Year, which attests to the strong business acumen and sound leadership that form the cornerstone of IntePros Federal.
Offices: 501 School St SW, Ste 601, Washington, District of Columbia 20024, US
There are currently 2,077 open customer service & support positions in San Francisco, CA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include UCSF Department of Anesthesia and Perioperative Care, Allied Universal, Equinox, Starbucks, Wells Fargo, among others. Browse the listings above to see every active employer.
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