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Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
You will recruit subject-matter experts into the network and engage them for client consultations by conducting targeted research. Additionally, you will manage multiple fast-moving client requests while balancing competing deadlines and maintaining high execution standards.
Candidates must hold a bachelor's degree with a minimum 3.0 GPA and possess previous relevant internship or extracurricular experience. Proficiency in AI-enabled tools and the ability to work in a fast-paced, collaborative environment are also required.
Overview:
Guidepoint’s Client Service team connects leading investment firms, consultancies, and corporations with the subject-matter experts they need to make informed business and investment decisions. By understanding each client’s specific research needs and delivering targeted expert matches, often within hours, the team plays a critical role in providing a fast, high-quality client experience.
As an Associate on the Client Service team, you will play a central role in delivering that experience. You will learn how to assess client needs, identify the types of experts best suited to address them, and recruit new experts into Guidepoint’s global network of more than 1,750,000 Advisors. The role offers exposure to a dynamic, results-oriented environment where strong judgment, responsiveness, and the ability to execute across multiple priorities are highly valued. Due to the collaborative nature of the Client Service team, the work schedule is hybrid with three days in the office required.
Who We Are:
What You Will Own:
What you have:
Successful Associates:
What We Offer:
The annual base salary for this position is $70,000. Additionally, this role is eligible for a yearly bonus of up to $4,000 based on performance.
For strong performers, this role offers an accelerated path to greater responsibility and increased earnings potential. High-performing Associates may be promoted to a Project Manager after as little as six months, based on consistently delivering strong performance and professional readiness. This progression includes a base salary of $75,000, eligibility to earn monthly commission on applicable client-facing project work, and earlier direct exposure to clients.
You will also be eligible for the following benefits:
Interview Process:
About Guidepoint:
Guidepoint powers end-to-end research workflows for the world’s best research teams.
Backed by a global network of more than 2 million experts and over 1,600 employees, Guidepoint delivers real-time access to expertise, primary research, and actionable knowledge that help organizations make informed decisions. Through consultations, surveys, events, proprietary content, and AI-enabled tools, we support every stage of the decision-making process—from developing hypotheses and gathering insights to validating assumptions and building conviction for critical decisions.
At Guidepoint, our success relies on the diversity of our employees, experts, and clients, which enables us to foster meaningful connections and a broad range of perspectives. We are committed to creating an inclusive and welcoming environment where individuals of all backgrounds, identities, and experiences can contribute and succeed.
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Base salary may vary depending on job-related knowledge, skills, and experience, as well as geographic location.
Pioneering access to expert insight for over 20 years.
Guidepoint is a research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we enable our clients to turn answers into action. Backed by a network of nearly 1.75 million experts, and Guidepoint’s 1,600 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. For more information, visit www.guidepoint.com.
Offices: 675 Avenue of the Americas, 2nd Floor, New York, NY 10010, US · 1-4 Pall Mall E, London, England SW1Y 5AU, GB · 6 Temasek Blvd, #36-05, Suntec Tower Four, Singapore, 038986, SG · 15F, Block A, Hongkou Plaza, No. 388 Xijiangwan Road, Shanghai, Hongkou District 200083, CN · Unit 1503, Office 10 & 11, Admiralty Centre, Tower 1, 18 Harcourt Road, Admiralty, Hong Kong, Causeway Bay 999077, HK
There are currently 3,067 open customer service & support positions in San Francisco, CA listed on Clera. New openings are added daily as companies post roles.
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