San Francisco, California, United States · On-site
$180k–$390k/yr
About us At Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New Y…
Skills: Product Management, AI Agent Development, Spanish Fluency, English Fluency, Technical Communication
San Francisco, California, United States · On-site
$19/hr–$25/hr
Compensation Pay Range: $19.61 - $25.50 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums ma…
Skills: Safe Driving, Fleet Management Devices, Customer Service, Interpersonal Communication, Alphanumeric Matching
San Francisco, California, United States · On-site
$20/hr–$22/hr
About Us: Proudly serving our San Francisco Bay Area communities since 1986, Mollie Stone’s Markets is a local, family-owned grocery store chain. With over 38 years of exemplary performance, Mollie Stone’s Markets contin…
Skills: Coffee Preparation, Staff Supervision, Customer Service, Inventory Management, Team Leadership
San Francisco, California, United States · On-site
$25/hr–$26/hr
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, t…
Skills: Adaptability, Business Acumen, Customer And Client Focus, Oral Communications, Problem Solving
San Francisco, California, United States · On-site
About the RoleAs the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the l…
Skills: Retail Management, P&L Management, Talent Development, Customer Experience, Forecasting
San Francisco, California, United States · On-site
$28/hr–$30/hr
About Us: Proudly serving our San Francisco Bay Area communities since 1986, Mollie Stone’s Markets is a local, family-owned grocery store chain. With over 38 years of exemplary performance, Mollie Stone’s Markets contin…
Skills: Inventory Management, Customer Service, Staff Training, Produce Quality Control, Pricing Strategy
San Francisco, California, United States · On-site
About the RoleAs the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the l…
Skills: Retail Management, P&L Management, Talent Development, Forecasting, Scheduling
San Francisco, California, United States · On-site
$71k–$99k/yr
About Us: Proudly serving our San Francisco Bay Area communities since 1986, Mollie Stone’s Markets is a local, family-owned grocery store chain. With over 38 years of exemplary performance, Mollie Stone’s Markets contin…
Skills: Store Management, Category Management, Staff Development, Customer Service, Leadership
San Francisco, California, United States · On-site
$25/hr–$33/hr
Compensation TypeHourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels span…
Skills: Guestroom Cleaning, Housekeeping Operations, Customer Service, Waste Management, Linen Management
San Francisco, California, United States · Hybrid
$110k–$150k/yr
As a Customer Solutions Engineer at Sift, you are the bridge between the customer-facing team and the engineering and product teams. You explain complex ideas to customers and relay customer needs to engineering and prod…
Skills: Technical Customer Support, Cross-functional Collaboration, Technical Communication, SQL, Python
San Francisco, California, United States · On-site
We are hiring immediately for full time FOOD SERVICE WORKER positions. Location: Richmond Robotics - 321 Alabama Street, San Francisco, CA 94110. Note: online applications accepted only. Schedule: Full time; Monday, 6:30…
Skills: Food Preparation, Food Safety, Portion Control, Customer Service, Sanitation
San Francisco, California, United States · On-site
$24/hr–$25/hr
About Us: Proudly serving our San Francisco Bay Area communities since 1986, Mollie Stone’s Markets is a local, family-owned grocery store chain. With over 38 years of exemplary performance, Mollie Stone’s Markets contin…
Skills: Bakery Management, Inventory Management, Staff Development, Customer Service, Scratch Baking
San Francisco, California, United States · On-site
$25/hr–$32/hr
Area Leasing Consultant I | Mission Bay by Windsor and Windsor at Dogpatch - San Francisco, CA Are you a sales professional looking for a role where you can maximize your earning potential and build a rewarding career? A…
Skills: Sales, Closing Deals, Leasing, Customer Relationship Management, Persuasive Selling
San Francisco, California, United States · On-site
$135k–$170k/yr
About Broccoli AI Broccoli AI is building the AI operating system for home service businesses. We work with plumbing, HVAC, and electrical contractors, the people who keep homes running, and we replace fragmented tools a…
Skills: Customer Onboarding, Implementation Management, Customer Success, Delivery Consulting, AI Tool Proficiency
San Francisco, California, United States · On-site
$16/hr–$21/hr
When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people l…
Skills: Retail Sales, Customer Service, Communication Skills, Needs Discovery, Closing Sales
San Francisco, California, United States · On-site
$20/hr–$26/hr
About Us: Proudly serving our San Francisco Bay Area communities since 1986, Mollie Stone’s Markets is a local, family-owned grocery store chain. With over 38 years of exemplary performance, Mollie Stone’s Markets contin…
Skills: Bookkeeping, Cash Handling, Payroll Administration, Customer Service, Inventory Management
San Francisco, California, United States · On-site
The San Francisco Museum of Modern Art is one of the largest museums of modern and contemporary art in the United States and a thriving cultural center for the Bay Area. We cannot imagine life without art; it inspires an…
Skills: Public Speaking, Teaching, Curriculum Implementation, Data Analysis, Customer Service
San Francisco, California, United States · On-site
Job Description: Advisor Development Program Client Associate Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and instit…
Skills: Account Management, Client Management, Customer and Client Focus, Issue Management, Oral Communications
San Francisco, California, United States · On-site
$90k–$95k/yr
Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you! — STORE…
Skills: Store Management, Team Leadership, Customer Experience, Recruitment, Business Analytics
San Francisco, California, United States · On-site
We are hiring immediately for full time FOOD SERVICE WORKER positions. Location: Richmond Robotics - 321 Alabama Street, San Francisco, CA 94110. Note: online applications accepted only. Schedule: Full time; Monday throu…
Skills: Food Preparation, Food Safety, Portion Control, Customer Service, Sanitation
San Francisco, California, United States • On-site
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Partner with engineers and customers to build and ship enterprise-grade AI agents that handle high volumes of customer conversations. Drive the product roadmap by scoping new features and acting as a strategic technical advisor for clients.
Requires 3-5+ years of experience in technical product development and professional fluency in both Spanish and English. A degree in a technical field or equivalent professional experience is required.
At Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Tokyo, and Sydney.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
Build enterprise-grade AI agents: As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day.
Engage with customers: In the role, you will engage with all levels of our customers’ businesses:
Discover and assess their requirements.
Prepare and present demonstrations of Sierra’s agent.
Address and overcome technical challenges in the business process by working with technical counterparts.
Develop and improve Sierra virtual agents to fit and anticipate our customers’ needs and business processes.
Become trusted advisors and drive strategic technical strategies for our customers.
Shape the product roadmap: Work with Sierra’s engineering and product development teams to scope and implement new features essential to the success of your customers.
3-5+ years experience in product development of highly technical products.
Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager.
Experience crafting and tailoring a message for potential customers, including executives.
Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent AI developments.
Professional fluency in both Spanish and English.
Degree in a technical or related field, or equivalent professional experience.
AI-related experience (experience with product development for AI agents a plus).
Some coding experience with React, Typescript, and Go.
MBA or equivalent professional experience (while this is a product management role, you will have the opportunity to lean into broader business roles).
Past roles that interface with end customers to influence software development.
Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
We want our benefits to reflect our values and offer the following to full-time employees:
Flexible (unlimited) paid time off
Medical, dental, and vision benefits for you and your family
Life insurance and disability benefits
Retirement plan dependent on country of employment
Parental leave
Fertility and family building benefits through Carrot
Lunch, as well as delicious snacks and coffee to keep you energized
Discretionary benefit stipend giving people the ability to spend where it matters most
Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Sierra helps businesses build better, more human customer experiences with AI.
Offices: San Francisco, California, US
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