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Overview Stewart & Stevenson is Now Hiring an Inside Sales Representative at 5717 IH I-10 East San Antonio, TX 78219 8631 East Freeway Houston, TX 77029 1631 Chalk Hill Road Dallas, TX 75212 The location will depend on c…
Skills: Inside Sales, Customer Service, Equipment Rental, Lead Qualification, CRM Systems
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Full-time
high school, bachelor degree
Posted 8d ago
Apply by Jul 29
~40 hrs/week
Responsibilities
The Inside Sales Representative manages inbound customer inquiries, processes rental quotes, and coordinates logistics with internal departments. They also focus on growing revenue through upselling and maintaining strong relationships with existing clients.
Requirements
Candidates must have a high school diploma or GED and two to five years of experience in inside sales or customer service, preferably within the equipment rental or industrial sector. Proficiency in CRM systems and Microsoft Office is required, along with strong communication and organizational skills.
Full job description
Overview
Stewart & Stevenson is Now Hiring an Inside Sales Representative at
5717 IH I-10 East San Antonio, TX 78219
8631 East Freeway Houston, TX 77029
1631 Chalk Hill Road Dallas, TX 75212
The location will depend on candidate location.
The Inside Sales Representative (ISR) is responsible for supporting the outside sales team by managing inbound inquiries, processing rental quotes, coordinating logistics, and maintaining strong relationships with customers and internal departments. The ISR will serve as a key point of contact for customers seeking equipment solutions, ensuring timely responses and excellent service while helping to grow revenue through efficient order processing and upselling opportunities.
Responsibilities
Respond promptly to inbound customer inquiries via phone, email, or web.
Qualify leads and identify appropriate equipment solutions based on customer needs.
Prepare and follow up on rental quotes and proposals in collaboration with the outside sales team.
Proactively engage with existing customers to extend rentals or offer additional services.
Ensure all customer communications reflect professionalism and product knowledge.
Enter orders into the rental system accurately and efficiently.
Coordinate with dispatch, service, and operations teams to ensure timely equipment delivery and pickup.
Monitor inventory availability and provide alternative solutions when necessary.
Maintain ongoing contact with repeat clients to ensure satisfaction and identify future rental opportunities.
Track customer interactions in CRM and keep detailed account records.
Support the national pricing structure by adhering to approved rate tiers and discount levels.
Work closely with outside sales reps to share customer insights and help close deals.
Partner with operations to resolve any service-related issues quickly.
Provide feedback to the sales manager regarding market trends, customer concerns, or equipment demand.
Generate regular sales reports, open quotes, and rental activity updates.
Ensure compliance with company policies and credit procedures.
Maintain up-to-date knowledge of equipment specifications and rental terms.
Perform other duties as assigned.
Qualifications
High School Graduate or General Education Degree (GED) and two to five years inside sales or customer service role, preferably in the equipment rental, construction or industrial services industry. Bachelor’s Degree preferred.
Ability to thrive in a fast-paced, team-oriented environment.
Manage time effectively, meet personal goals and work effectively with other members of the distribution team.
Ability to multitask between multiple tools and systems and apply information and knowledge to customer situations.
Present a professional image at all times to customers and vendors.
Ability to get along well with a variety of personalities and individuals.
Ability to maintain composure in stressful situations.
Ability to communicate effectively with others using the spoken word.
Ability to communicate in writing clearly and concisely.
Ability to demonstrate conduct conforming to a set of values and accepted standards.
Ability to be truthful and be seen as credible in the workplace and industry.
Ability to effectively build relationships with customers and co-workers.
Ability to wear telephone headset and manipulate objects such as pen, keyboard, and mouse.
SKILLS & ABILITIES
Computer Skills
Maintain proficiency in using personal computer, data entry terminal and other common office equipment and software. Also, proficient in CRM systems, Microsoft Office applications and rental software platforms. Interact with customers via telephone, chat, e-mail, or face-to-face to assist with a variety of customer inquiries and issues.
Physical Activities & Requirements:
Standard Office Criteria
Working Conditions:
Standard Office Criteria
Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
Stewart & Stevenson is a leading designer, manufacturer and provider of specialized equipment and aftermarket parts
Industry
Oil and Gas
Company size
1,001-5,000 employees
Founded
1902
Headquarters
Houston, Texas
LinkedIn followers
21,491
Stewart & Stevenson is a leading designer, manufacturer and provider of specialized equipment and aftermarket parts and service for the oil and gas and other industries that we have served for over 100 years. Our wide range of products covers hydraulic fracturing, well stimulation, workover, intervention and drilling operations. These products include pumping, acidizing, coiled tubing, cementing and nitrogen units, drilling rigs and workover rigs, power generation systems and electrical support and distribution systems.
Partnering with world-class OEMs MTU, Detroit Diesel, Deutz, and Allison Transmission, we market diesel and natural gas engines, transmissions, and material handling equipment.
We provide aftermarket parts and service to customers in the oil and gas, power generation, marine, mining, on highway, construction, agriculture and other industries where our equipment is utilized. In addition, we support customers with rental equipment that includes generator sets, air compressors, rail car movers and material handling equipment.
Headquartered in Houston, Texas since 1902, Stewart & Stevenson provides equipment and service to the global market from a strategic network of sales and service centers in domestic and international locations.
Offices: 55 Waugh Dr, Suite 800, Houston, Texas 77007, US
Aftermarket Parts & ServiceMaterial Handling SolutionsTrainingWell Stimulation & Intervention SystemsPowertrain DistributionDrillingWorkover & Well Servicing RigsPower GenerationRental EquipmentRail King Mobile Railcar Movers
How many Customer Service & Support jobs are open in San Antonio, TX right now?
There are currently 4,499 open customer service & support positions in San Antonio, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in San Antonio, TX?
Companies currently hiring include Domino's, Circle K, Great Clips Inc., AutoZone, Lowe's Companies, Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in San Antonio, TX?
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