Spanish/Bilingual Needed Victra is an Exclusive Retailer for Total Wireless. We are seeking Wireless Consultants who deliver world class service to Every Guest. Every Time. From executing the sales process, to sharing pr…
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$40k–$50k/yr
Full-time
high school
Paid Training, Guaranteed Ramp-up Rate
Posted 2d ago
~40 hrs/week
Responsibilities
Deliver world-class service to guests by helping them select wireless devices, rate plans, and accessories. Drive sales through outbound communication and maintain a clean, organized retail environment.
Requirements
Requires a high school diploma or GED and bilingual proficiency in Spanish. Preferred experience includes 1-2 years in a retail sales environment.
Full job description
Spanish/Bilingual Needed
Victra is an Exclusive Retailer for Total Wireless. We are seeking Wireless Consultants who deliver world class service to Every Guest. Every Time. From executing the sales process, to sharing product knowledge, you will connect guests to what matters most. You will be the face of Victra and Total Wireless! We offer uncapped earning potential and endless opportunities for advancement. Our values of performance, collaboration, innovation, integrity, and celebration fuel our culture and make us unique.
Join our dedicated team to connect technology to life in the most trustworthy, fun, and profitable way.
A Day in the Life:
On a typical day, your priority is taking care of guests. You will help them choose from a full range of wireless devices, appropriate rate plans, beneficial accessories, product insurance and much more. You will drive traffic by contacting current or potential customers by phone, text, and web platforms. You will complete assigned training courses to help you stay current on the latest products, services, and industry information. These tools will help you succeed in your store and help you grow into the salesperson you aspire to be.
Wireless Consultant Responsibilities:
Achieve personal sales goals bi-weekly as set by your Store Manager
Represent Victra and Total Wireless in a positive way while providing excellent customer service
Review promotions/plans/devices daily
Make daily outbound calls/Texts to drive sales using a variety of platforms
Attend Weekly/Monthly Trainings
Create a premier Retail environment through cleanliness, merchandising, and organization
Handle all customer service interactions courteously and professionally
Maintain White Glove cleanliness standards as they change
Other duties as assigned
Compensation:
We are proud our wireless consultants earn an average minimum #all-in rate of $40-$50k, with additional earning potential when combining a base hourly rate plus uncapped commission. We provide paid training and a guaranteed ramp-up rate during your first 60 days of employment.
Job Requirements:
Along with a contagious positive attitude, excellent communication skills and a commitment to a Premier Experience, we are looking for the Wireless Consultant to bring the following:
High School diploma or GED
Spanish/Bilingual
1-2 years of experience in a retail sales environment preferred
Physical Requirements
Ability to lift to 10 pounds
Ability to stand for long periods of time
Training Requirements
All Wireless Consultants are required to attend and successfully complete a 4-day New Hire University (NHU) training program within 2 weeks of their official start date. This class may include overnight travel at the company's expense. Various online and computer-based trainings will be required throughout your employment with Victra.
Additional Information
This position is full-time and non-exempt
EQUAL OPPORTUNITY EMPLOYER
We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status.
**This job description is not intended to be a comprehensive list of all duties, responsibilities, and skills required of the position and the duties, responsibilities and skills required may change without notice.
Mobile technology shapes how people live, work, and stay connected - and Victra sits at the center of that evolution. Victra is the largest exclusive Verizon Authorized Retailer in the United States, with more than 1,800 stores across all 50 states. Headquartered in Raleigh, North Carolina, we connect millions of guests to Verizon’s industry-leading network and wireless solutions - backed by expert service and a local-store experience.
Every day, guests bring us their questions, challenges, and goals - and our teams are committed to showing up with the right solutions, clear guidance, and genuine care. This standard of service, "Every Guest, Every Time," is how we create memorable experiences, open new opportunities, and build long-term relationships rooted in trust.
Success at Victra is powered by VNation, our community of driven, supportive team members who believe in growth, service, and celebrating wins together. Careers here are built through hands-on training, leadership development, and real opportunity to advance. From day one, team members are equipped with the tools, coaching, and support needed to thrive personally and professionally.
Guided by our Core Values: Performance, Collaboration, Integrity, Innovation, and Celebration - we deliver exceptional experiences for our guests while creating a culture where people feel valued, challenged, and proud of the work they do. Through our #VictraCares initiative, our teams support communities nationwide by partnering with nonprofits that create lasting impact - because strong communities and meaningful work go hand in hand.
Whether you’re a guest looking for trusted wireless expertise or a professional seeking a place to grow, Victra is where connection, opportunity, and purpose come together.
Offices: 8510 Colonnade Center Drive, #300, Raleigh, North Carolina 27615, US · 1451 Thomas Langston Rd, Winterville, North Carolina 28590, US
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