Phoenix, Arizona, United States · On-site
$90k–$120k/yr
The Director, Customer Experience & Strategy is responsible for leading and evolving the end-to-end customer experience strategy across fuel and lubricants businesses. This role oversees a cross-functional organization f…
Skills: Customer Experience Strategy, Operational Excellence, Process Governance, Project Management, Team Leadership
Saint Paul, Minnesota, United States · On-site
$19/hr–$21/hr
Responsibilities Summary: This position involves donor screening, customer service, and whole blood collection. All protocols are clearly documented and taught using inclusive and recurring training sessions. A phlebotom…
Skills: Phlebotomy, Donor Screening, Customer Service, Vital Signs Assessment, Blood Collection
Saint Paul, Minnesota, United States · On-site
$19/hr–$22/hr
Responsibilities Summary: The Support Specialist provides the Collections departments with administrative assistance by managing collections team payroll, maintaining departmental documents, data entry, and tracking/tren…
Skills: Administrative Assistance, Payroll Management, Data Entry, Microsoft Suite, Document Maintenance
Saint Paul, Minnesota, United States · On-site
$16/hr–$18/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
Skills: Customer Service, Beverage Preparation, Cash Handling, Interpersonal Skills, Teamwork
Saint Paul, Minnesota, United States · On-site
$20/hr–$23/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer Service, Cash Handling, Task Delegation, Oral Communication
Saint Paul, Minnesota, United States · On-site
When you join our team as an Assistant Store Manager, you’ll take on key store management responsibilities including assisting with supervising day-to-day store activities, ensuring overall store performance, manag…
Skills: Store Management, Team Leadership, Operational Planning, Inventory Management, Customer Service
Saint Paul, Minnesota, United States · On-site
When you join our team as an Assistant Store Manager, you’ll take on key store management responsibilities including assisting with supervising day-to-day store activities, ensuring overall store performance, manag…
Skills: Store Management, Team Leadership, Operational Planning, Inventory Management, Customer Service
Saint Paul, Minnesota, United States · Hybrid
$150k–$160k/yr
Responsibilities Summary: The Senior Manager of IT Service Delivery oversees the delivery of IT support services across divisional and enterprise levels. This role ensures timely, efficient, and customer-focused operatio…
Skills: IT Service Delivery, ITIL, Incident Management, Request Management, Problem Management
Saint Paul, Minnesota, United States · On-site
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. 25.00 Job Summary The Janitorial Supervisor is responsible for ensur…
Skills: Staff Supervision, Performance Evaluation, Customer Service, Inventory Management, OSHA Standards
Saint Paul, Minnesota, United States · On-site
$20/hr–$42/hr
You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a…
Skills: Prescription Fulfillment, Patient Counseling, Immunization Administration, Drug Utilization Review, Patient Safety
Saint Paul, Minnesota, United States · On-site
$20/hr–$42/hr
You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a…
Skills: Prescription Fulfillment, Patient Counseling, Immunization Administration, Drug Utilization Review, Patient Safety
Saint Paul, Minnesota, United States · Hybrid
School Summary: Minnesota Connections Academy (MNCA) is a tuition-free, online public charter school for students in grades K-12 throughout Minnesota. MNCA is a member of the Minnesota Transitions Charter School (MTCS), …
Skills: Microsoft Office, Web-based Applications, Data Analysis, Multitasking, Interpersonal Skills
Saint Paul, Minnesota, United States · On-site
$29/hr–$36/hr
***Sign On Bonus Eligible*** QUALIFICATIONS: REQUIRED: Must be a licensed dental assistant in the state of Minnesota. Must be able to perform all duties within the scope of practice established by regulations and rules o…
Skills: Dental Assisting, Pediatric Dentistry, Patient Care, Clinical Emergency Procedures, Patient Record Management
Saint Paul, Minnesota, United States · On-site
$25/hr–$30/hr
Primary Care Medical Assistant – Job Description Employment Type: Full Time, Non-Exempt Location: Highland Park Clinic | 2004 Ford Pkwy, Saint Paul, MN Shift Information: 8:00am - 6:00pm, 4 days per week (Monday - Friday…
Skills: Phlebotomy, Patient Rooming, EMR Data Entry, Vital Signs Measurement, Patient Scheduling
Saint Paul, Minnesota, United States · On-site
$65k–$97k/yr
Want to build a brighter, bolder future and cultivate your career? Join Ecolab’s team and help create a world in which we all thrive. Our Institutional team enhances customer success in sectors like hospitality, foodserv…
Skills: Territory Management, Preventative Maintenance, Corrective Maintenance, B2B Sales, Customer Relationship Management
Saint Paul, Minnesota, United States · On-site
$20/hr–$30/hr
The Patient Access Specialist - Site Based role in St. Paul is a fulltime, 1.0 FTE (40 hours/week). The schedule is either 8:30am-5:00pm or 9:00am-5:30pm. The schedule for the first 4-6 weeks is 8:00am-4:30pm, Monday-Fri…
Skills: Patient Check-In, Appointment Scheduling, Insurance Verification, Customer Service, Medical Terminology
Saint Paul, Minnesota, United States · On-site
Job Overview: Driver Local Delivery Combination Route – St.Paul, MN About the Role Local Combination Drivers are responsible for delivering our products to small and large retailers on a set route. They will manually unl…
Skills: Truck Driving, Customer Service, Manual Unloading, Route Delivery, Pallet Jack Operation
Saint Paul, Minnesota, United States · On-site
OVERVIEW JOB TITLE: Graduate Assistant- Front DeskLOCATION: Center of Well-BeingPAY RATE: $19.00/HourHOURS: 10-15 per week JOB SUMMARY: The Center for Well-Being at the University of St. Thomas seeks to hire one graduate…
Skills: Communication, Electronic Health Records, Patient Scheduling, Confidentiality, Problem-solving
Saint Paul, Minnesota, United States · On-site
$19/hr–$27/hr
Regions Hospital is looking to hire an exceptional, patient focused Clinical Support Technician to join our Digestive Care team and make a difference for our patients and our community. Under the direction of the Nurse M…
Skills: Patient Care, Medical Terminology, Pharmacology, BLS Certification, Customer Service
Saint Paul, Minnesota, United States · On-site
Company Description As a Red Bull Student Marketeer, you are part of the most dynamic and empowered brand and product ambassador program in the world. Reporting to the local Field Marketing Specialist (FMS), you will lea…
Skills: Brand Ambassadorship, Campus Marketing, Event Management, Sales Execution, Social Media Content Creation
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Lead the end-to-end customer experience strategy for fuel and lubricants businesses, serving as the Voice of the Customer. Oversee cross-functional operations including onboarding, data management, and process governance to drive satisfaction and retention.
Requires a bachelor's degree and over 10 years of experience in customer experience or operations leadership. Proven ability to manage managers and lead system implementations, preferably within the energy or lubricants industry.
The Director, Customer Experience & Strategy is responsible for leading and evolving the end-to-end customer experience strategy across fuel and lubricants businesses. This role oversees a cross-functional organization focused on delivering consistent, high-quality customer interactions while ensuring efficient, scalable operational execution.
The position has direct accountability for core operational processes supporting Customer, Vendor and Sales functions—including onboarding, data management, payment processing, and process governance—while serving as the “Voice of the Customer” across the organization. This leader drives continuous improvement, strengthens customer satisfaction and retention, and ensures operational excellence through standardized processes, strong controls, and cross-functional collaboration. |
Success Metrics & Key Performance Indicators (KPIs)
Operations, Process Management & Customer Support
Process Governance & Continuous Improvement
Project Management & Technology Enablement
Customer Engagement & Issue Management
Team Leadership & Organizational Effectiveness
Stakeholder Collaboration
Essential Functions
Qualifications & Experience
Core Competencies
|
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. |
Driving force behind on-site fuel delivery.
Diesel Direct is the nation’s largest mobile on-site fueling company. Since 1998, we’ve been delivering the highest-quality fuels, the next generation of environmentally-friendly fuels, and a family of additives – all scientifically engineered to help optimize engine performance. Supply, delivery, and management are part of our DNA. Technology is what drives our entire business strategy, and as a result, we have streamlined the entire fueling process to bring customers reliability, scalability, transparency, and greater fuel intelligence. As the industry’s leading technology innovation company, we have developed a data-driven solution to the fuel management system which provides customers accurate and meaningful data to assist the management of their fuel consumption, meet regulatory compliance requirements, and exceed the needs of continuously evolving business requirements. Diesel Direct has reinvented the concept of full-service. We provide services for total supply management, all on-site fueling, and fuel intelligence control including tanks, disaster management, Diesel Exhaust Fluid (DEF) replenishment, marine fuel, and specialized generator services. Our strong understanding and dedication to our customers enables us to provide unparalleled service. We are committed to making the Diesel Direct Difference, which means servicing our customers nationally while staying true to our roots and continuing to offer the personal touch and availability of a local business. Diesel Direct has established a corporate culture based on the supply, delivery and management of the fuel delivery process, which starts with our diverse team committed to exemplifying these core values through the work they do every day. We serve any and all industries such as: Food & Beverage Transportation Construction Marine Services Energy & Utilities Entertainment Locamotives Airports Agriculture
Offices: 74 Maple Street, Stoughton, MA 02072, US · 4412 Harlan Drive, Sacramento, California 95826, US
There are currently 498 open customer service & support positions in Saint Paul, MN listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Compass Group, O'Reilly Auto Parts, CAPITOL VIEW TRANSITIONAL CARE CENTER, Children's Minnesota, among others. Browse the listings above to see every active employer.
Yes — 43 of the 498 open customer service & support positions offer remote or hybrid work (9 remote, 34 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
