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$95k/yr
Full-time
Health insurance, 401(k), Growth and development opportunities, Car allowance
Posted 8d ago
~40 hrs/week
Responsibilities
The Mobile Technician Manager oversees and directs service technicians to ensure efficient repair, maintenance, and high-quality customer service. Responsibilities include scheduling, supervising, conducting safety audits, and managing technician training and development.
Requirements
Candidates should have 3-5 years of experience in a high-volume mobile or fleet service environment and expert knowledge of DOT regulations. Strong communication skills and the ability to travel to various technician and customer locations are required.
Full job description
Description
Mobile Field Service Technician Manager
Are you a manager ready to make an impact on the business by leading and developing a team of talented technicians?
Join Penn Power Group, LLC, a leader in preventative maintenance, routine service, and emergency fleet solutions for over 50 years as a Mobile Technician Manager.
You oversee and direct service technicians to ensure efficient repair, maintenance, and customer service. This role involves scheduling, supervising, and supporting technicians to maximize productivity and service quality.
What We Offer?
Compensation: salary to $95,000 - This compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by various factors such as a candidate's relevant work experience, skills, certifications, and geographic location.
Comprehensive benefits including health insurance and 401(k)
Growth and development opportunities.
Supportive and dynamic work environment.
Car allowance
Requirements
Your Role:
Lead and support service technicians daily.
Monitor productivity and implement improvements.
Resolve technician-related issues.
Conduct quality control inspections (QCIs) and safety audits.
Travel to technician and customer locations as needed.
Promote and enforce safe work habits.
Manage technician training and development.
Ensure alignment with company goals and initiatives.
Provide timely feedback and communication to management.
What You Bring:
3-5 years in a high-volume mobile/fleet service environment.
5+ years of truck or automotive repair experience is a plus.
Experience managing a remote fleet at a regional/national level.
Customer-focused with strong communication skills.
Expert knowledge of DOT regulations and compliance.
Proficient in using technology, apps, and online systems.
Ability to work flexible hours and respond to emergencies.
Join us and lead a team of skilled technicians dedicated to providing top-quality service!
For more information about PENN Power Group, please visit our website at www.pennpowergroup.com
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Penn Power Group is a federal contractor and has implemented an affirmative action plan to ensure equal employment opportunities for individuals with disabilities, and qualified targeted veterans. We make reasonable accommodation for individuals with disabilities to apply for employment. Contact [email protected] (215) 335-0500 ONLY if you wish to request an accommodation or if you wish to be included in our affirmative action program. Resumes sent to this address will not be accepted.
Related keywords
Mobile Field ServiceFleet SolutionsPreventative MaintenanceRoutine ServiceEmergency Fleet SolutionsService TechniciansQuality Control InspectionsSafety AuditsDOT RegulationsComplianceTruck RepairAutomotive RepairRemote Fleet ManagementTechnical TrainingProductivity Improvement
Penn Power Group has been servicing the on and off highway equipment, transport refrigeration and power generation markets for over 50 years.
As a major distributor and dealer for some of the most advanced green products in the world, we pride ourselves on 𝗽𝗿𝗼𝘃𝗶𝗱𝗶𝗻𝗴 𝘀𝗲𝗿𝘃𝗶𝗰𝗲 𝘀𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀 𝘁𝗼 𝗰𝗼𝗺𝗽𝗹𝗶𝗰𝗮𝘁𝗲𝗱 𝗽𝗿𝗼𝗯𝗹𝗲𝗺𝘀.
During the past decade, Penn Detroit Diesel Allison has evolved into a company that provides a broad selection of world class products and services to an expanded base of customers.
As a result of this evolution, we have changed the name of our company to 𝗣𝗘𝗡𝗡 𝗣𝗢𝗪𝗘𝗥 𝗚𝗥𝗢𝗨𝗣 which better defines our company’s focus and the services we provide.
Facebook: https://www.facebook.com/PennPowerGroup/?fref=ts
Twitter: https://twitter.com/PennPowerGroup
Offices: 8330 State Road, Philadelphia, PA 19136, US · 499 Weber Lane, Bedford, PA 15522, US · 350 Bailey Ave, Buffalo, NY 14210, US · 21260 Route 19, Cranberry Township, PA 16066, US · 7044 Interstate Island Rd, Syracuse, NY 13209, US
How many Customer Service & Support jobs are open in Rochester, NY right now?
There are currently 694 open customer service & support positions in Rochester, NY listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Rochester, NY?
Companies currently hiring include University of Rochester, Lowe's Companies, Inc., Starbucks, RIT Packaging and Graphic Media Science, Dollar Tree Stores, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Rochester, NY?
Yes — 38 of the 694 open customer service & support positions offer remote or hybrid work (9 remote, 29 hybrid).
How do I apply for Customer Service & Support jobs in Rochester, NY?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.