Richmond, Virginia, United States · On-site
Job DetailsJob Location: Richmond VA - Richmond, VA 23226Position Type: Casual Part TimePOSITION SUMMARY: The Patient Care Coordinator II supports the clinic by helping to achieve revenue goals by attracting new patients…
Skills: Medical Billing, Patient Scheduling, Insurance Verification, EMR Systems, Customer Service
Richmond, Virginia, United States · On-site
Overview C&F Bank is a growing financial services company focused on creating remarkable experiences for our employees, customers, and communities. We are proud to have enriched the lives of customers and communities in …
Skills: Customer Relationship Management, Cash Handling, Consultative Selling, Business Development, Prospecting
Richmond, Virginia, United States · On-site
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Skills: Store Management, Auto Detailing, Customer Service, Inventory Management, Staffing
Richmond, Virginia, United States · On-site
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Skills: Customer Service, Cash Handling, Merchandising, Inventory Management, Omni-channel Processing
Richmond, Virginia, United States · On-site
$15/hr–$22/hr
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events arou…
Skills: Patrolling, Incident Control, Customer Service, Crowd Control, First Aid
Richmond, Virginia, United States · On-site
The Car Sales Consultant facilitates the sales & finance process, provides excellent customer service, supports lot operations and omni-channel sales. Fully execute sales process, achieve monthly sales targets, maintain …
Skills: Automotive Sales, Customer Service, CRM Management, Finance & Insurance, Vehicle Merchandising
Richmond, Virginia, United States · On-site
$55k–$60k/yr
About Us Arc3 Gases is a family-owned, independent distributor of industrial gases, welding supplies, safety products, and hardgoods used in metal fabrication industries. We prioritize family values and a focus on people…
Skills: Inside Sales, Customer Service, Welding Product Knowledge, Technical Support, Order Entry
Richmond, Virginia, United States · On-site
Overview: The Associate is responsible for completing in-store food and non-food demonstrations. Acquires and maintains knowledge of products represented. Prepares, serves, and breaks down product, equipment, and supplie…
Skills: Product Demonstration, Customer Engagement, Food Handling, Retail Marketing, Inventory Management
Richmond, Virginia, United States · On-site
$15/hr–$23/hr
Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Skills: Cosmetics Sales, Skincare Consultation, Makeup Application, Clienteling, Customer Service
Richmond, Virginia, United States · On-site
$15/hr–$17/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
Skills: Customer Service, Beverage Preparation, Food Handling, Cash Handling, Interpersonal Skills
Richmond, Virginia, United States · On-site
Location: US-VA-Virginia-Virtual Pay Rate: Salary - Salary Plan, 80,000.00 USD Annual Work Shift: Job Description Responsibilities Serve as a liaison between the healthcare facility and the environmental services departm…
Skills: Interpersonal Skills, Communication, Customer Service, Professionalism, Decision Making
Richmond, Virginia, United States · On-site
FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. with some of the best and brightest people in the business! Partner with the best in the heavy-duty industry and apply …
Skills: Sales, Active Listening, Communication, Time Management, Persuasion
Richmond, Virginia, United States · On-site
$15/hr–$20/hr
We have many opportunities available on our other career site pages. Click here to link to our careers page! At Jared, we know that jewelry is more than a ring or pendant no matter how sparkling and brilliant. Which is w…
Skills: Visual Merchandising, Styling, Storytelling, Coaching, KPI Management
Richmond, Virginia, United States · On-site
$65k–$80k/yr
Accelion is a Great Place to Work® Certified company! WHAT WE OFFER: First year expected total compensation between $65,000 and $80,000, including guaranteed base ($50,000) and unlimited incentives Flexible full-time wor…
Skills: Sales, Relationship Building, MS Office, Communication, Time Management
Richmond, Virginia, United States · On-site
$47k–$84k/yr
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rew…
Skills: Retail Management, Sales Leadership, Customer Engagement, Staff Coaching, Operational Standards
Richmond, Virginia, United States · On-site
$47k–$84k/yr
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rew…
Skills: Retail Management, Sales Leadership, Customer Engagement, Staff Coaching, Operational Standards
Richmond, Virginia, United States · On-site
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice an…
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Richmond, Virginia, United States · On-site
$50k–$70k/yr
Ruppert Landscape is a privately held commercial landscape maintenance and construction company based in Laytonsville, MD. With a multi-state presence and a small company feel, our mission is to provide opportunities for…
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Sarasota, Florida, United States · Remote OK
$35/hr–$39/hr
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Skills: Mechanical Troubleshooting, Electrical Troubleshooting, Preventive Maintenance, Customer Service, Technical Reporting
Richmond, Virginia, United States · On-site
$20/hr–$22/hr
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest c…
Skills: Customer Service, Vehicle Delivery, Safe Driving, Loading And Unloading, Paperwork Completion
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The Patient Care Coordinator II manages front office operations, including patient registration, scheduling, and insurance verification to support clinic revenue goals. They are also responsible for collecting payments, auditing prescriptions, and maintaining patient account documentation.
A high school diploma is required, while an associate degree and two years of medical billing experience are preferred. Candidates must possess strong customer service skills and proficiency with EMR systems and medical terminology.
Job DetailsJob Location: Richmond VA - Richmond, VA 23226Position Type: Casual Part TimePOSITION SUMMARY:
The Patient Care Coordinator II supports the clinic by helping to achieve revenue goals by attracting new patients, managing the administrative and operational functions, and coordinating patient interactions and needs. The PCC II will be responsible for managing daily, weekly and monthly operations as outlined in the PCC II Front Office Manual and adhering to policies and procedures, scheduling, accuracy of entering patient demographics, verification of insurance, collection of monies, charge entry and proper documentation of accounts. The PCC II will need to be flexible, adaptable to change and able to learn new skills.
Will learn and understand the front office operations and performs these operations as presented in the PCC II manual, Scheduling/Billing/EMR manual or any other manuals developed.
Greets and registers patients or other visitors, informs staff of patients' arrival, and directs patients to appropriate department or examination room.
Fills out patient forms where applicable and competently explains the details surrounding the paperwork presented to the patient.
Gathers and updates patient information, including patient demographics, insurance and case information
Collects and inputs patient insurance information and verifies active coverage or eligibility.
Responsible for all components of scheduling appointments and properly documenting accounts as needed; will maintain continuity of care when scheduling patient appointments
Understands the importance of productivity; Will schedule and recapture appointments, missing in action patients, and pro-actively rescheduling appointments in the current week as well as the duration of the prescription
Collect all monies that are due prior to each visit including, but not limited to co-payments, deductibles, co-insurance, payments on statements, supplies, gym memberships, self pays, attorney checks. Documents all monies in the system appropriately and provides system receipt
Audits each visit to ensure there is a valid prescription, proper authorization / referral / precertification, and collects monies due each visit.
Answers and transfers phone calls, arranges for referrals, or relays messages.
Follows up and reviews daily reports and proactively follows up and communicates the need for a prescription, authorization / referral / precertification to ensure there are no delays with patient care
Reconciles all over-the-counter collections daily and drop off deposit cash and checks at the designated bank within an appropriate time frame
Accurately verifies benefits via phone, ask detailed questions outside of what is provided, and sets up accounts accurately
Ensures that all visits performed are properly authorized and makes efforts to minimize the occurrence of any unauthorized visits
Ensures that all “Plan of Cares” for Medicare are signed and returned by the physician within 30 days of the patient’s Initial Evaluation
Utilizes websites only in instances in which the websites are relevant and approved by Phoenix Physical Therapy. (ex: insurance websites for authorization, National Provider Identifier (NPI) websites, etc.)
May perform occasional clerical duties, such as data entry, filing, or photocopying; clerical duties may require experience with medical records or electronic health record systems.
May assist in the clinic to; clean, disinfect, and general cleanliness.
Maintains safe, secure, and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations.
Other duties as assigned.
High School Diploma or GED required; Associates Degree or college level business courses preferred.
2 years of previous experience in a medical billing practice and medical terminology ( HCFA 1500, CPT and ICD 9 codes) preferred
Performs work under direct supervision. Handles basic issues and problems and refers more complex issues to higher-level staff.
Ability to communicate effectively and professionally with a wide variety of people.
Strong organizational skills with attention to detail and accuracy.
Proficient with Microsoft word, strong data entry skills with EMR systems
Ability to handle multiple tasks in a very busy environment.
Consistent and regular use of phone required.
Must be able to keep numbers in correct order on a very consistent and regular basis.
Regular and consistent use of keyboard and mouse.
Ability to climb stairs on occasion.
Must be able to occasionally lift up to 25 pounds.
Consistent sitting for many hours at one time. Majority of day (75%+) is spent sitting at a desk.
Additional challenges may arise, at which time Phoenix may revise this job description.
***Phoenix Physical Therapy is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.
Recover. Recharge. Rise.
At Phoenix Physical Therapy, we help our patients Recover, Recharge and Rise. Phoenix has been focused on supporting our communities with local outpatient clinics for more than 20 years. We provide patients with physical therapy, occupational therapy, athletic training and massage therapy services in a welcoming environment. Our experienced clinicians are committed to delivering a great patient care experience from beginning to end guided by four core principles.
Offices: 2000 Westinghouse Dr, Cranberry Township, Pennsylvania 16066, US
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