Seasonal Guest Engagement and Private Events Associates
Richmond, Virginia, United States · On-site
Entry level
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Part-time, Temporary
high school
Posted just now
~40 hrs/week
Responsibilities
Serve as a brand ambassador providing excellent customer service, ticketing, and wayfinding support for guests. Assist with the administration of guest experience operations during general admission and special events like Garden Glow.
Requirements
Requires a high school diploma or GED and experience in retail, hospitality, or a similar guest-facing environment. Must have a valid driver's license, be able to pass a background check, and be capable of lifting up to 50 lbs.
Full job description
Description
Maymont is a 100-acre historic estate and park, located in Richmond, Virginia, with many unique experiences for all to enjoy, including the historic Maymont Mansion, The Robins Nature Center, arboretum, formal gardens, and habitats for native Virginia wildlife and farm animals. Since 1975, Maymont has been maintained and operated by the nonprofit Maymont Foundation, committed to creating experiences that delight, educate and inspire its guests.
The Maymont Foundation is hosting an Open House Hiring Event seeking part-time seasonal Guest Engagement and Event Associates to support overall guest experience and events by providing excellent customer service to Maymont guests. The associate ensures that Maymont guests have positive and consistent experiences that delight, educate and inspire them. The associate will serve as a brand ambassador before, during and after guests' visits and provide onsite assistance during Maymont’s Garden Glow season; October 14th – November 14th.
In-person interviews will be held on August 12, 2026 from 10:00am – 2:00pm and August 15, 2026 from 11:00am - 3:00pm at The Robins Nature Center, 2201 Shields Lake Drive, Richmond, VA 23220
Essential Functions:
Be a first point of contact for all guests of Maymont, delivering excellent customer service, courteous communication and gracious hospitality
Required availability to work scheduled shifts for Garden Glow October 14th – November 14th
Work with colleagues and volunteers to help administer guest experience operations during general admission days, programs and community events
Provide guest support through ticketing for advance reservations and walk-ins, wayfinding, answering general questions, promoting and processing memberships, and retail sales
Support organization-wide events and programs with flexibility to work nights and weekends
Handle guests' needs by providing a professional and efficient response to inquiries, requests and concerns, in person and by phone
Work with other staff to ensure every guest is informed and prepared for their Maymont experience
Maintain current information on all Maymont experiences, including exhibits, events and programs, and effectively communicate offerings to guests
Assist with other duties and tasks as assigned
Requirements
Core Competencies:
Excellent customer service skills
Ability to professionally and courteously communicate during fast-paced and high-demand situations
Demonstrated ability to collaborate within and across teams
Ability to work flexible shifts including nights, weekends, special events and holidays
Valid driver's license required with reliable transportation to/from Maymont
Education and Experience:
High school diploma or GED
Customer service in retail, hospitality or similar guest-facing environment
Physical Demands:
Frequent sitting, standing, walking and talking for extended periods
Frequent climbing, bending, stooping and lifting up to 50 lbs.
Ability to work inside and outside in all weather conditions
Specific vision abilities required by the job include close vision, distance vision, depth perception, and the ability to adjust focus
FLSA Status: Part-Time Seasonal, Hourly
This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and perform other job-related duties. This document does not create an employment contract, implied or otherwise, other than an "at-will" employment relationship.
All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
Maymont Foundation is committed to creating a diverse environment and is proud to be an equal opportunity employer.
A century of connecting people with history, nature, wildlife and each other.
Industry
Museums, Historical Sites, and Zoos
Company size
51-200 employees
Founded
1975
Headquarters
Richmond, VA
LinkedIn followers
4,094
Maymont, located in the heart of Richmond, Virginia, is a well-preserved 100 acres where all are welcome to connect with history, nature, wildlife and each other. Built as a Gilded Age estate overlooking the James River, Maymont opened to the public in 1926 and today offers free admission to explore its miles of walking paths through rolling hills, beautiful landscaped gardens, a petting farm and the Virginia Wildlife Trail with habitats for rescued native animals.
In addition, Maymont offers guided and self-guided tours of the 1893 Maymont Mansion, historic estate buildings and gardens, plus the immersive Run of the River” experience highlighting the remarkable ecology of the James River in The Robins Nature Center.
Since 1975, the nonprofit Maymont Foundation has been entrusted to care for this unique place, galvanizing community support around its mission to delight, educate and inspire all who visit. Maymont annually welcomes over 800,000 guests and is consistently ranked among the region’s top attractions by travelers and locals alike.
Offices: 1700 Hampton St., Richmond, VA 23220, US · 2201 Shields Lake Dr., Richmond, VA 23220, US · 1000 Westover Rd, Richmond, Virginia 23220, US
HistoryNative Virginia WildlifeGardensFarm AnimalsArboretumand CarriagesNon ProfitParksEvents
How many Hospitality jobs are open in Richmond, VA right now?
There are currently 668 open hospitality positions in Richmond, VA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Hospitality roles in Richmond, VA?
Companies currently hiring include Shamin Hotels, Compass Group, Sheetz, Starbucks, The Wendy's Company, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Hospitality jobs in Richmond, VA?
Yes — 13 of the 668 open hospitality positions offer remote or hybrid work (10 remote, 3 hybrid).
How do I apply for Hospitality jobs in Richmond, VA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.