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Full-time, Part-time
Posted 71d ago
~40 hrs/week
Responsibilities
Provide technical sports advice and customer service across both in-store and online channels. Manage stock levels, pricing, and merchandising to ensure products are easily accessible to customers.
Requirements
Candidates should have a passion for sports and excellent communication skills. Must be a team player capable of working retail hours, including weekends and holidays.
Full job description
ADDITIONAL INFORMATION
As a Sports Advisor or Sales Assistant, you will be required to work usual retail hours including evenings and weekends.
ABOUT DECATHLON
International. Lovers of sports. Team players. Stronger together through our love of sports. At Decathlon UK, we provide Careers That Let You Play. We are driven by our mission to help more people in the UK get physically active and healthy. We are a part of the DECATHLON Group, one of the world’s leading sporting goods retailers. Headquartered in France, DECATHLON specializes in the creation of sports products and their distribution online and in stores at more than 1,700 locations in 61 countries. In the UK, it has over 50 stores nationwide and an e-commerce site that caters to nationwide delivery.
We’re an international sports retailer with 2080 stores in 56 countries, and if you look a little closer, you’ll see we’re so much more. Decathlon is dedicated to helping, inspiring and guiding you through your sports experiences. We believe that discovering new sports and being active – well, it’s an important part of life – and living well shouldn’t just be for a privileged few.
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Your Responsibilities:
Customer Service - Through your own passion for sport, you’ll share
your tips and experiences with users and through our hands-on product
training you will be able to give the best technical advice for the sports
you are responsible for. Decathlon has shifted over the last year into an
omnichannel business so it’s essential that our sales assistants are able
to assist customers in all aspects of retail shopping, whether that’s in
store or online!
Merchandising - Whether full time or part time, every Sales
Assistant is encouraged to take responsibility to autonomously manage
stock levels and pricing and to provide a high level of merchandising so
that each customer can easily find the right product for their sporting
practice.
Team Player - You will be part of a shop floor team of like-minded
Sales Assistants, practicing sport and celebrating victories together, so
it’s important that you are able to work well within a team environment as
well as independently.
Sound good so far? If so, here's the type of person we're looking for…
Who Are You?
Someone looking to combine a passion for sport with work.
A people person who is prepared to go the extra mile.
Someone looking for a retail career with a difference
Problem solver with excellent communication skills.
Able to play as part of the team during the busiest times (weekends and
holidays).
ADDITIONAL INFORMATION
As a Department Manager, you will be required to work usual retail hours including evenings and weekends.
ABOUT DECATHLON
International. Lovers of sports. Team players. Stronger together through our love of sports. At Decathlon UK, we provide Careers That Let You Play. We are driven by our mission to help more people in the UK get physically active and healthy. We are a part of the DECATHLON Group, one of the world’s leading sporting goods retailers. Headquartered in France, DECATHLON specializes in the creation of sports products and their distribution online and in stores at more than 1,700 locations in 61 countries. In the UK, it has over 50 stores nationwide and an e-commerce site that caters to nationwide delivery.
We’re an international sports retailer with 2080 stores in 56 countries, and if you look a little closer, you’ll see we’re so much more. Decathlon is dedicated to helping, inspiring and guiding you through your sports experiences. We believe that discovering new sports and being active – well, it’s an important part of life – and living well shouldn’t just be for a privileged few.
We are Decathlon.
We are sport.
And we believe that sport brings out the best in people, especially those in teams.
Our teammates are as passionate about people as they are about sport.
Our values guide our daily actions: Vitality, Generosity, Responsibility, and Authenticity.
We are driven by our purpose: We move people through the wonders of sport. This purpose is shared across the 70+ countries where we are present, in the 80+ sports we support, and through the products we design, engineer, produce, and distribute ourselves.
Because no matter your age, background, or ability, sport should be a space where everyone grows, connects, and can be themselves.
We love what we do and we dare to take risks. We have the right to fall and the opportunity to learn from it. This is lived every day by our 100,000+ teammates, who are trusted with a clear mission from day one. They take on responsibility early, supported by honest feedback and strong human connections.
We are constantly working to build a workplace where everyone feels safe, respected and included. A workplace where people are free to show up as their true selves and know they belong.
We take pride in creating products that are accessible while taking responsibility for our environmental impact and long-term commitment to the planet.
Whether you visit one of our 1,800+ stores or connect with us online, we live by the same customer philosophy: satisfied or satisfied.
The words of our founder Michel Leclercq still guide us today: "Everyday is a new starting line"
We win as a team.
We grow as a team.
And we celebrate the wins, and the learnings, together.
Are you ready to play?
How many Customer Service & Support jobs are open in Reading, United Kingdom right now?
There are currently 188 open customer service & support positions in Reading, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Reading, United Kingdom?
Companies currently hiring include Whitbread, BaxterStorey, Greene King Brewery, Hilton, Leaf Living, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Reading, United Kingdom?
Yes — 18 of the 188 open customer service & support positions offer remote or hybrid work (3 remote, 15 hybrid).
How do I apply for Customer Service & Support jobs in Reading, United Kingdom?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.