At Your Service Center Associate, Providence Place - Flex
Providence, Rhode Island, United States · On-site
$16/hr–$20/hr
Entry level$5.0B raised
Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Skills: Customer service, Multitasking, Problem-solving, Attention to detail, Communication
Description Hourly Pay Range: $17.72 - $23.74 This position typically pays: $17.72/Hour Why Work for Goodwill Southern New England?! Referral bonusesRetirement plan contributionsTuition and gym reimbursementEmergency ass…
Skills: Ecommerce Listing, Digital Photography, Product Research, Inventory Management, Customer Service
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Skills: Retail management, Team leadership, Sales strategy, Inventory management, Staff training
Portal has an opportunity at our Ocean State Lab location for a Member Experience Intern this summer. Gain hands-on experience supporting a growing innovation hub as we build momentum from our opening and deepen our pres…
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The iconic Providence Oyster Bar located on Federal Hill is hiring a Servers! Duties and Responsibilities Ensure customer orders are taken, prepared and served in a timely manner. Be knowledgeable food and beverage offer…
Skills: Customer service, Food and beverage knowledge, Order management, Allergy awareness, Communication
The iconic Providence Oyster Bar located on Federal Hill is hiring a Host! Duties and Responsibilities Welcome customers upon arrival and thank customers at departure. Manage restaurant reservations through online bookin…
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Skills: Phlebotomy, Team Leadership, Regulatory Compliance, Customer Service, Staff Supervision
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Skills: Phlebotomy, Team Leadership, Donor Services, Regulatory Compliance, Blood Collection
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Skills: Phlebotomy, Staff supervision, Blood collection, Regulatory compliance, Customer service
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Skills: Customer service, Staff management, Merchandising, Store operations, Training
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Relationship Banker II Float (US) - North Providence, RI
Providence, Rhode Island, United States · On-site
$23/hr–$30/hr
Mid level$7.0B raised
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Journey with Haylee
Operations Support Specialist (Remote)
Providence, Rhode Island, United States · Remote Solely
Entry level
We're currently looking for organized, reliable individuals to help support clients by coordinating details, managing schedules, and ensuring everything runs smoothly from start to finish. This is a fully remote position…
Skills: Communication, Organizational skills, Attention to detail, Task management, Independent work
Job Description: THE SENIOR MANAGER: provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results for selected front-of-house or back-of-h…
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$16/hr–$20/hr
Part-time
Health insurance, Wellness coverage, 401k match, Paid time off, Paid holidays, Merchandise discounts
Posted 9d ago
~24 hrs/week
Responsibilities
The associate is responsible for delivering a personalized shopping experience by managing online order pickups, merchandise returns, and store transactions. They also maintain the cleanliness and organization of the service area to ensure a seamless customer experience.
Requirements
Candidates must have flexible availability including nights, weekends, and holidays, and be able to stand for long periods and lift up to 25 lbs. Strong communication skills and the ability to operate electronic devices and point-of-sale systems are required.
Full job description
Be part of an amazing story
Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
As an At Your Service Center Colleague, you are at the heart of delivering a seamless and personalized shopping experience. You’ll support all At Your Service activities, including Buy Online Pickup In Store (BOPS), merchandise returns, order pickups, and other assigned tasks - all while upholding Macy’s service standards.
This role requires strong multitasking abilities, problem-solving, attention to detail, and a customer-first mindset. You’ll thrive in a fast-paced environment where flexibility is key, including working a variety of shifts such as nights, weekends, and holidays.
This role goes far beyond just being a cashier. Here, the customer is at the heart of everything we do - every day, all day. If you're passionate about selling, reaching goals, working as a team, and creating amazing experiences through genuine hospitality, this could be the perfect fit for you! You’ll also help keep the shopping space clean, organized, and inviting so every customer feels welcome the moment they walk in.
How our At Your Service Colleagues spend their day…
Every day starts with a positive example. As an At Your Service Colleagues (AYS), you come in energized and ready to make an impact - wearing your name badge with pride, greeting teammates with warmth, and helping ensure the At Your Service areas is clean, organized, and ready for customers. You help set the pace by reviewing sales goals, learning about new arrivals and top-selling items, and staying up to date on trends and promotions - so you’re prepared to support the team and engage customers confidently.
In the At Your Service area, you lead through action - welcoming customers with genuine hospitality, making eye contact, and starting friendly, personal conversations that build lasting relationships. Assist customers in all aspects of total store fulfillment, including By Online and Pick Up in Store, be proficient in all systems needed to complete transactions, and ensure the collection area is organized so the customer pick-up experience is friction-free
You help maintain a shoppable space by recovering merchandise and keeping the pickup and return areas clean while ensuring timely completion and curbside delivery of Buy Online Pickup In Store (BOPS) orders.
They always Finish Strong - sharing our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you, often walking the package around and using the customer’s name.
We believe service starts with each other - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities.
And we know that excellence is a journey - we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results.
Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.
Who You Are
Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
Must be able to:
Understand and communicate effectively with customers, co-workers, and supervisors
Read and understand employment policies and safety rules/procedures in English
Makes prompt, sound decisions in real time to effectively address customer needs and resolve issues
Be comfortable communicating and collaborating with customers and colleagues
Meeting daily sales goal challenges
Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits
Enjoy meeting people, learning about them, and sharing information
Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics
You can handle electronic devices with no problem
Essential Physical Requirements You Will Perform
This position requires talking, lifting, constant moving, standing, and reaching with arms and hands.
Standing for at least two consecutive hours, lifting at least 25lbs. stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level
Requires close vision, color vision, depth perception, and focus adjustment
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.
Join us and help write the next chapter in our story - Apply Today!
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
Macy’s is the largest retail brand of Macy’s, Inc., a portfolio of iconic nameplates that also includes Bloomingdale’s and Bluemercury, helping generations of customers celebrate life’s special moments and express their personal style. Through our stores and digital platforms, we offer a distinctive assortment of fashion, beauty, home and other products from leading market and private brands.
Our colleagues bring the Macy’s experience to life every day. Together, we are building a stronger, more modern Macy’s while continuing to create memorable experiences for our customers and make a positive difference in the communities we serve. As part of Macy’s, Inc., we are guided by a commitment to responsible growth, colleague development, community impact and environmental stewardship
How many Customer Service & Support jobs are open in Providence, RI right now?
There are currently 455 open customer service & support positions in Providence, RI listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Providence, RI?
Companies currently hiring include Brown Medicine, Domino's, Care New England, Allied Universal, Macy's, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Providence, RI?
Yes — 42 of the 455 open customer service & support positions offer remote or hybrid work (25 remote, 17 hybrid).
How do I apply for Customer Service & Support jobs in Providence, RI?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.