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Skills: Customer Service, Order Taking, POS Systems, Upselling, Food and Beverage Service
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Skills: Customer Service, POS Systems, Order Taking, Upselling, Cash Handling
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Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long term holds that enable us to grow our bus…
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Part-time
high school
Posted 35d ago
~40 hrs/week
Responsibilities
Deliver exceptional dining experiences by providing attentive service, taking accurate orders, and ensuring timely food and beverage delivery. Maintain dining area cleanliness and adhere to all food safety and alcohol service regulations.
Requirements
Preferred high school diploma and previous experience in hospitality or customer service. Must possess food handler and alcohol service certifications and be able to lift up to 30 pounds.
Full job description
Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long term holds that enable us to grow our business and our team members. Our vision is to enrich people’s lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.
The Restaurant Server is responsible for delivering exceptional dining experiences by providing attentive, friendly, and efficient service to guests. This position ensures accurate order taking, timely food and beverage delivery, and adherence to established service standards while creating a welcoming and memorable atmosphere.
What You Will Accomplish
Key Responsibilities
Greeting guests promptly and professionally upon arrival
Present menus, explain menu items, specials, and promotions
Make recommendations and answer questions regarding food and beverage offerings
Provide personalized, attentive service throughout the dining experience
Anticipate guest needs and respond promptly to requests
Address guest concerns professionally and notify management when necessary
Accurately take food and beverage orders and enter them into the POS system
Serve food and beverages according to established service standards
Ensure orders are prepared and delivered correctly and in a timely manner
Monitor guest satisfaction and check back regularly during service
Upsell menu items, beverages, desserts, and specialty offerings
Deliver checks and process payments accurately
Comply with all alcohol service regulations and responsible beverage service practices
Set up dining areas, tables, and service stations before service periods.
Maintain cleanliness and organization of assigned stations and dining areas
Complete side work, opening duties, and closing responsibilities
Assist with resetting and preparing tables for incoming guests
Maintain knowledge of menu changes, daily specials, and restaurant promotions
Follow all food safety, sanitation, and company policies
Support team members and assist other restaurant areas as needed
What You Will Bring
Qualifications
High school diploma or equivalent preferred
Previous restaurant, hospitality, or customer service experience preferred
Knowledge of food and beverage service standards preferred
Strong communication and interpersonal skills
Ability to work effectively in a fast-paced environment
Basic math, cash-handling, and POS system skills
Ability to work flexible schedules, including nights, weekends, and holidays
Food Handler and Alcohol Service certifications as required by local regulations
Physical Requirements
Ability to stand and walk for extended periods
Ability to carry trays and lift up to 30 pounds
Frequent bending, reaching, lifting, and carrying
Ability to work in a busy restaurant environment with varying noise levels
OS&E Coordinator – New Hotel Opening Position Summary
The OS&E Coordinator is responsible for planning, purchasing, tracking, receiving, storing, and distributing all Operating Supplies & Equipment (OS&E) required for the successful opening of the hotel. This role works closely with the project team, ownership, procurement, contractors, designers, and hotel department leaders to ensure all operational supplies, furniture, fixtures, equipment, and office materials are installed, organized, and ready for opening day.
Key Responsibilities
Coordinate all OS&E procurement activities from project initiation through hotel opening.
Develop and maintain OS&E budgets, inventories, procurement schedules, and tracking reports.
Coordinate receiving, warehousing, inventory control, and distribution of all OS&E items.
Assist with the delivery, assembly, placement, and installation of furniture, fixtures, and operational equipment throughout the hotel.
Support the setup and organization of guest rooms, public spaces, back-of-house areas, offices, and operational departments.
Assist department leaders with setting up offices, including furniture placement, office supplies, filing systems, and operational materials.
Coordinate the movement and relocation of furniture, equipment, and supplies as operational needs change during the pre-opening phase.
Work alongside contractors, vendors, and hotel staff to ensure departments are fully equipped and operational according to the opening schedule.
Conduct quality inspections of delivered goods and report damaged, missing, or incorrect items.
Maintain accurate inventory records, asset documentation, and storage organization.
Monitor purchase orders, invoices, and expenditures to ensure budget compliance.
Assist with room and departmental installations, mock operations, and opening readiness activities.
Support hotel leadership with special projects and operational tasks necessary to achieve a successful opening.
Physical Requirements:
While performing the duties of this job, the employee is frequently required to walk, stand, crouch/bend/stoop, reach, smell, and push/pull, the employee is constantly required to hear and talk. The employee must occasionally sit, grasp, and lift objects weighing up to 50 pounds or more. Specific vision abilities constantly required are near vision and occasionally required include close and far vision.
We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Related keywords
HospitalityRestaurant ServerPOS SystemFood Handler CertificationAlcohol Service CertificationGuest RelationsUpsellingFood SafetySanitationCustomer Experience
Pacific Hospitality Group, Inc is a San Diego based hospitality development and management company with a portfolio of hotels, resorts and golf courses in Southern California. Pacific Hospitality Group owns and operates all of their portfolio assets and has been successfully operating profitable companies since 1986.
Offices: 11250 El Camino Real, Suite 100, San Diego, CA 92130, US
Hotel Management CompanyHotel Marketing CompanyHotel Development CompanyHotel OperationsGolf Course OperatorProperty ManagementHospitality Managementand Property Acquisition
How many Customer Service & Support jobs are open in Phoenix, AZ right now?
There are currently 4,665 open customer service & support positions in Phoenix, AZ listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Phoenix, AZ?
Companies currently hiring include Domino's, Kroger, Circle K, Costco Wholesale, Albertsons Companies, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Phoenix, AZ?
Yes — 460 of the 4665 open customer service & support positions offer remote or hybrid work (184 remote, 276 hybrid).
How do I apply for Customer Service & Support jobs in Phoenix, AZ?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.