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Full-time
high school, associate degree
Excellent compensation package
Posted 2d ago
~40 hrs/week
Responsibilities
The IT Technician is responsible for managing access control, IT asset inventory, and telecommunications administration for the firm. This includes maintaining accurate records, supporting user provisioning, and coordinating technology equipment lifecycles.
Requirements
Candidates must have at least 2 years of experience in IT support or a related technical administration role. A high school diploma is required, while an associate degree in Information Technology or a related field is preferred.
Full job description
Founded in 1920, Akerman is recognized as one of the nation's premier law firms, with more than 700 lawyers across the United States. Akerman is seeking an IT Technician - Technical Administration Specialist to join our IT team in our Orlando office.
The IT Technician - Technical Administration Specialist is responsible for supporting the firm's access control, IT asset management, and telecommunications administration functions. This role serves as a key resource in maintaining accurate records, managing technology assets, supporting user provisioning processes, and assisting with telecommunications administration. The ideal candidate will have 2+ years of experience in IT support, technical administration, asset management, or a related technology environment, along with strong organizational and customer service skills.
Responsibilities:
Access Control Administration
Create and issue access cards for new hires.
Replace lost, stolen, or damaged access cards as requested.
Maintain access groups and permissions for office locations across the firm.
Generate and distribute access reports as requested.
Ensure access control records remain accurate and up to date.
IT Asset Management
Enter newly acquired technology assets into the firm's asset management database.
Maintain and update asset inventory records throughout the asset lifecycle.
Perform periodic asset audits and reconcile inventory discrepancies.
Coordinate the return of leased technology equipment firm-wide.
Track and communicate outstanding lease return requirements to responsible parties.
Create and maintain Absolute DDS computer tracking accounts and related records.
Assist with asset procurement and purchasing activities as assigned.
Assist with the administration of telecommunications equipment, systems, and user accounts.
Troubleshoot routine telecommunications and account-related issues.
Prepare IP telephony extension displays and configurations for new hires.
Process user profile updates, moves, additions, and changes within the phone system.
Prepare out-of-office greetings and voicemail updates as needed.
Maintain telephone number assignments and related records.
Process telecom workflows for employee onboarding and departures.
Qualifications:
High school diploma or equivalent required; Associate's degree in Information Technology, Business Administration, or a related field preferred.
Minimum of 2 years of experience in IT support, technical administration, asset management, telecommunications administration, help desk support, or a related role.
Experience maintaining databases, inventories, records, or technology assets preferred.
Strong organizational skills and attention to detail.
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Strong customer service and communication skills.
Working knowledge of IT and telecommunications terminology.
Familiarity with VoIP telephone systems such as Avaya, Cisco, Mitel, or similar platforms preferred.
Familiarity with Unified Communications platforms such as Microsoft Teams, Zoom, or Cisco preferred.
Proficiency with Microsoft Office applications, particularly Excel.
Strong troubleshooting, analytical, and problem-solving skills.
Ability to quickly learn new technologies and business processes.
We offer an excellent compensation and benefits package. Please submit your resume, cover letter, and salary requirements.
Akerman is recognized as one of the country’s premier law firms, with more than 700 lawyers throughout the U.S.
Industry
Law Practice
Company size
1,001-5,000 employees
Founded
1920
Headquarters
United States
LinkedIn followers
37,586
Founded in 1920, Akerman is recognized as one of the country’s premier law firms, with more than 700 lawyers throughout the United States.
Offices: United States, US · 170 South Main Street, Suite 725, Salt Lake City, UT 84101, US · 750 9th Street, N.W., Suite 750, Washington, DC 20001, US · 520 Madison Ave, 20th Floor, New York, NY 10022, US · 420 South Orange Avenue, Suite 1200, Orlando, FL 32801, US
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