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Customer Service & Support Jobs in Norwich, United Kingdom (Now Hiring) — 91 open

Marks and Spencer logoMarks and Spencer

Customer Assistant - Food - Norwich

Norwich, England, United Kingdom · On-site

Entry level$1.1B raised

Work Pattern Monday: 21:00 - 06:00 Tuesday: 21:00 - 06:00 Thursday 21:00 - 06:00 This job role involves working late nights and this means we can’t consider applications from anyone under the age of 18. This is to comply…

Skills: Customer Service, Sales, Stock Replenishment, Digital Literacy, Teamwork

Rentokil Initial logoRentokil Initial

Field Sales Consultant

Norwich, England, United Kingdom · On-site

Mid level

Initial Medical Field Sales Consultant Join Our Team and Make a Difference! We're currently seeking a Field Sales Consultant to join our dedicated team at the Thetford branch, covering Thetford and the surrounding areas.…

Skills: Field Sales, Relationship Building, Customer Service, Problem Solving, Communication Skills

Marks and Spencer logoMarks and Spencer

Customer Assistant - Food - Norwich

Norwich, England, United Kingdom · On-site

Entry level$1.1B raised

Work Pattern Sunday: 04:00 - 12:00 Monday: 04:00 - 12:00 Wednesday: 06:00 - 10:00 Saturday: 06:00 - 10:00 Under 18 disclaimer This job role involves working early mornings and this means we can’t consider applications fr…

Skills: Customer Service, Sales, Stock Replenishment, Digital Literacy, Teamwork

Norfolk County Council logoNorfolk County Council

Retail Assistant

Norwich, England, United Kingdom · On-site

Mid level

Retail Assistant | 10396 | Permanent Contract | 30 hours per week | £25,583 per annum pro rata (Scale C) | Norwich Castle Museum Norfolk Museums Service (NMS) collectively welcomes over 230,000 visitors a year across ten…

Skills: Retail Sales, Customer Service, ePOS, Visual Merchandising, Stock Management

Norfolk County Council logoNorfolk County Council

Support Analyst (10641)

Norwich, England, United Kingdom · Hybrid

$32k–$34k/yr

Mid level

Support Analyst | 10641 | Permanent Contract | 37 hours per week | £32,061 to £33,699 per annum (Scale G) | County Hall / Hybrid The Social Care and Education Systems service are seeking a bright and customer-focused Sup…

Skills: First line technical support, Second line technical support, Liquidlogic, ContrOCC, Customer service

The Estée Lauder Companies Inc. logoThe Estée Lauder Companies Inc.

Origins Guide John Lewis Norwich 7.5 hours

Norwich, England, United Kingdom · On-site

Entry level$5.2B raised

Description As one of our highly skilled sales associates you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in⁃store experience which edu…

Skills: Sales, Customer Service, Visual Merchandising, Technical Beauty Expertise, Point of Sale Software

Entain logoEntain

Retail Customer Service

Norwich, England, United Kingdom · On-site

Entry level$1.3B raised

Company Description There's nothing like a career at Entain. We're a leading, global sports betting and gaming company and we're upping the excitement and increasing player safety. We're a FTSE company with iconic brands…

Skills: Customer Service, Cash Handling, Problem Solving, Complaint Handling, Payment Processing

Entain logoEntain

Retail Customer Service

Norwich, England, United Kingdom · On-site

Entry level$1.3B raised

Company Description There's nothing like a career at Entain. We're a leading, global sports betting and gaming company and we're upping the excitement and increasing player safety. We're a FTSE company with iconic brands…

Skills: Customer Service, Cash Handling, Problem Solving, Complaint Handling, Payment Transactions

New Look logoNew Look

Sales - Sales Advisor - UK

Norwich, England, United Kingdom · On-site

Entry level$39M raised

We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one an…

Skills: Customer Service, Omnichannel Retailing, Visual Merchandising, Sales, Communication

Costa Coffee logoCosta Coffee

Barista

Norwich, England, United Kingdom · On-site

$13/hr–$14/hr

Entry level

Barista - Looking for Progression New Drive Thru store - Near Norwich Airport Full time / Part time hours available Hours Vary At Costa Coffee, we craft great coffee and memorable experiences. As a Barista, you’ll …

Skills: Coffee Preparation, Customer Service, Communication Skills, Teamwork, Adaptability

Greene King Brewery logoGreene King Brewery

Team Leader

Norwich, England, United Kingdom · On-site

Mid level

Company Description Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area arou…

Skills: Team Leadership, Customer Service, Shift Coordination, Conflict Resolution, Attention To Detail

Norfolk County Council logoNorfolk County Council

Practice Coordinator

Norwich, England, United Kingdom · Hybrid

$26k–$26k/yr

Mid level

Practice Coordinator (Administrator) - Children’s Services | 10724 | Secondment Opportunity / Temporary Contract for 12 Months | 37 hours per week | £25,989 to £26,403 per annum | Grade D | County Hall, Norwich Be part o…

Skills: Operational Support, Records Management, Budget Monitoring, Financial Processing, Report Production

New Look logoNew Look

Sales - Sales Advisor - UK

Norwich, England, United Kingdom · On-site

Entry level$39M raised

We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one an…

Skills: Customer Service, Omnichannel Sales, Visual Merchandising, Communication, Teamwork

WASHCO logoWASHCO

Sales - ID:332

Norwich, England, United Kingdom · On-site

Entry level

Why come and work with us? Hughes is a family run company that has been trading for over 100 years. Hughes is not only a family company in name but also in attitude. Our ethos is simple - to treat people the way that the…

Skills: Customer Service, Selling Skills, Product Knowledge, Communication, Active Listening

WASHCO logoWASHCO

CRM Coordinator - ID:331

Norwich, England, United Kingdom · On-site

$28k–$35k/yr

Mid level

Why come and work with us? Hughes is a family run company that has been trading for over 100 years. Hughes is not only a family company in name but also in attitude. Our ethos is simple - to treat people the way that the…

Skills: CRM Management, Data Accuracy, EPOS Systems, Pricing Analysis, Market Trend Monitoring

Costa Coffee logoCosta Coffee

Barista

Norwich, England, United Kingdom · On-site

$13/hr–$14/hr

Entry level

Barista - Tesco Harford Bridge- 6 hours per week - Permanent At Costa Coffee, we craft great coffee and memorable experiences. As a Barista, you’ll bring energy, warmth and skill to every shift. We also offer flexi…

Skills: Coffee Making, Customer Service, Communication Skills, Teamwork, Adaptability

Esler Companies | Renewal by Andersen logoEsler Companies | Renewal by Andersen

Sales Consultant

Norwich, England, United Kingdom · On-site

Mid level

Overview Join America’s leading window & door company as a Sales Consultant! Are you a motivated, customer focused professional who thrives in a dynamic, growth driven environment? Do you love the idea of helping h…

Skills: Sales, Customer Service, Product Demonstrations, Negotiation, Presentation Skills

Marks and Spencer logoMarks and Spencer

Customer Assistant - Food - Norwich

Norwich, England, United Kingdom · On-site

Entry level$1.1B raised

Work Pattern Sunday: 18:00 - 22:00 Monday: 18:00 - 22:00 Tuesday 18:00 - 22:00 Wednesday 18:00 - 22:00 Saturday 18:00 - 22:00 Join M&S as a Customer Assistant in our Food section, where you'll become be at the frontline …

Skills: Customer Service, Sales, Digital Literacy, Teamwork, Adaptability

Marks and Spencer logoMarks and Spencer

Customer Assistant - Food - Norwich

Norwich, England, United Kingdom · On-site

Entry level$1.1B raised

Work Pattern Sunday: 10:00 - 14:00 Monday: 14:00 - 18:00 Tuesday: 14:00 - 18:00 Wednesday: 14:00 - 18:00 Saturday: 10:00 - 14:00 Join M&S as a Customer Assistant in our Food section, where you'll become be at the frontli…

Skills: Customer Service, Sales, Digital Literacy, Teamwork, Resilience

Norfolk County Council logoNorfolk County Council

DPSS Customer Services Coordinator

Norwich, England, United Kingdom · Hybrid

$32k–$34k/yr

Mid level

DPSS Customer Services Coordinator | 10743 | Permanent Contract | 37 hours per week | £32,061 to £33,699 per annum (Scale G) | Norwich Empower Independence. Champion Inclusion. Make a Difference. Are you passionate about…

Skills: Team Management, Employment Legislation, Payroll Knowledge, HMRC Compliance, Pension Requirements

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Showing 1–20 of 91

Marks and Spencer logo

Customer Assistant - Food - Norwich

Marks and Spencer

Norwich, England, United Kingdom • On-site

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Entry level

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  • Part-time
  • Posted 20h ago
  • Apply by Jul 10
  • ~27 hrs/week

Responsibilities

Responsible for serving customers, filling shelves, and driving sales growth within the M&S Food section. The role involves using digital tools to enhance the customer experience and maintaining high service standards during busy periods.

Requirements

Candidates must be at least 18 years old due to late-night working hours. Applicants should be digitally confident, resilient, and capable of working in a high-pressure retail environment.

Full job description

Work Pattern

Monday: 21:00 - 06:00
Tuesday: 21:00 - 06:00
Thursday 21:00 - 06:00


This job role involves working late nights and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace. 

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00

Join M&S as a Customer Assistant in our Food section, where you'll become be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

  • At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
  • Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
  • Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
  • Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.


M&S is ready to push boundaries to lead the industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team.

Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process and we are happy to talk smart/flexible working. 

Retail: The sweeping innovations we’re rolling out at M&S will define a new era of retail. And we want you to help us introduce them to our customers. There’s never been a more exciting time to join M&S!

We’ve embarked on a business transformation and are looking for people who are thrilled by the challenge of introducing innovative, new experiences to the retail world – and surprising every single customer with reasons to shop in our stores and online - day in, day out. 

By embracing our digital tools to enhance the customer experience and remaining adaptable – both to the needs of our customers and our retail business – you’ll live and breathe our approach to sales and service and will ensure every time is just as special as the next.

Related keywords

RetailCustomer ExperienceSparks AppFood RetailBrand AmbassadorInventory ManagementDigital ToolsFast-paced Environment

About Marks and Spencer

LinkedInVisit site

Forward thinking, future-focused and digital-first retail

Industry
Retail
Company size
10,001+ employees
Founded
1884
Headquarters
London, London
LinkedIn followers
782,175
Total funding
$1.1B

At M&S, we're dedicated to being the most trusted retailer, prioritising quality and delivering value. Every day, we bring the magic of M&S to our customers, whenever, wherever and however they want to shop with us. For over a century, we've set the standard, doing the right thing and embracing innovation. Today, with over 65,000 colleagues serving 32 million customers globally, we're putting quality products at the heart of everything we do. Tomorrow holds boundless opportunities with us. We're pioneering digital innovation and shaping the future of retail where our values drive every action. We stay close to customers and colleagues, always curious and connected. Our decisions are bold, our actions ambitious. Transparency is paramount, with straightforward, honest communication. We're constantly innovating, always striving for the best. Our focus is on aiming higher and winning together, combined with wise financial decisions to secure our future. Join us at M&S to shape the future of retail.

Offices: Waterside House, 35 North Wharf Rd, London, London W2 1NW, GB

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Frequently asked questions

How many Customer Service & Support jobs are open in Norwich, United Kingdom right now?

There are currently 91 open customer service & support positions in Norwich, United Kingdom listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Customer Service & Support roles in Norwich, United Kingdom?

Companies currently hiring include Norfolk County Council, Greene King Brewery, Careline365, Marks and Spencer, Costa Coffee, among others. Browse the listings above to see every active employer.

Are there remote or hybrid Customer Service & Support jobs in Norwich, United Kingdom?

Yes — 23 of the 91 open customer service & support positions offer remote or hybrid work (1 remote, 22 hybrid).

How do I apply for Customer Service & Support jobs in Norwich, United Kingdom?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

Customer Service & Support jobs in other cities

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Other jobs in Norwich, United Kingdom

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