Norwich, England, United Kingdom · On-site
Company Description Join us at Hungry Horse, where the drinks are always flowing and the plates are piled high, our pubs bring families and friends together. From footy days to family time, a swift drink after work, to a…
Skills: Team Leadership, Customer Service, Shift Coordination, Conflict Resolution, Attention To Detail
Norwich, England, United Kingdom · On-site
Company Description Join us at Hungry Horse, where the drinks are always flowing and the plates are piled high, our pubs bring families and friends together. From footy days to family time, a swift drink after work, to a…
Skills: Customer Service, Drink Preparation, Food Serving, Attention To Detail, Teamwork
Norwich, England, United Kingdom · On-site
Company Description Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area arou…
Skills: Customer Service, Drink Preparation, Food Service, Attention To Detail, Teamwork
Norwich, England, United Kingdom · On-site
Company Description Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area arou…
Skills: Team Leadership, Customer Service, Shift Coordination, Conflict Resolution, Attention To Detail
Norwich, England, United Kingdom · Remote OK
$25k–$33k/yr
🤩CUSTOMER SALES REPRESENTATIVE (REMOTE)Be the voice of connection. Drive growth. Empower independence.Are you passionate about making a real difference in people’s lives while helping a business thrive? Join us as a Con…
Skills: Sales, Customer Relationship Management, Inbound Enquiries, Outbound Enquiries, CRM Systems
Norwich, England, United Kingdom · Hybrid
$25k–$33k/yr
🤩CUSTOMER SALES REPRESENTATIVEBe the voice of connection. Drive growth. Empower independence.Are you passionate about making a real difference in people’s lives while helping a business thrive? Join us as a Contact Cent…
Skills: Sales, Customer Relationship Management, Inbound Enquiries, Outbound Enquiries, CRM Systems
Norwich, England, United Kingdom · Hybrid
$45k–$60k/yr
📊OPERATIONAL ANALYST- CONTACT CENTRE Help turn live operational data into confident, fast decisions. This hands-on analyst role sits at the heart of Careline365’s contact centre, partnering with leaders to spot what’s h…
Skills: Financial Modelling, Advanced Excel, SQL, Looker, Power BI
Norwich, England, United Kingdom · Hybrid
$50k–$65k/yr
💡PRODUCTS & SERVICES MANAGER Where strategy, technology, and delivery come together. The Product and Services Manager drives seamless product launches and ongoing enhancements through strong cross‑functional collaborati…
Skills: Technical Product Management, Technical Writing, Project Management, UI/UX Principles, Product Lifecycle Management
Norwich, England, United Kingdom · Hybrid
💻SERVICE DESK MANAGER Lead a high‑performing service desk, drive continual improvement and play a key role in delivering outstanding external IT support for Careline365 customers. 🕰️Hours: 37.5 hours per week📅Shift pa…
Skills: Service Desk Management, ITIL Framework, SLA Management, KPI Reporting, Incident Management
Norwich, England, United Kingdom · Hybrid
$40k–$50k/yr
🎯BRAND MANAGER Drive the evolution of a brand with purpose — the Heart of Careline At Careline365 you’ll turn strategy into meaningful, standout experiences that reflect who we are and support our next stage of growth. …
Skills: Brand Strategy, Multi-channel Marketing, Customer Journey Mapping, Content Strategy, Budget Management
Norwich, England, United Kingdom · On-site
The role of the Account Handler is to provide office-based support in the day to day running of the client portfolio, including setting up all appropriate actions from new business quotes and sales, mid-term adjustments …
Skills: Insurance Account Handling, Customer Service, Sales, Communication, Interpersonal Skills
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Lead the team to ensure shifts run smoothly while maintaining high standards of cleanliness and safety. Provide a memorable customer experience and deputise for the management team when necessary.
Candidates should possess a positive can-do attitude and the ability to adapt to challenges during busy shifts. A strong eye for detail and a commitment to being a role model for great service are essential.
Join us at Hungry Horse, where the drinks are always flowing and the plates are piled high, our pubs bring families and friends together. From footy days to family time, a swift drink after work, to a quarterly pool tournament – there’s always something going on. Beyond our delicious food and drink, we also love to serve up community spirit by getting behind the causes that matter most to our customers.
As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.
You’ll receive a competitive salary, pension contribution as well as:
We’ve been brewing award-winning beer from our base in Bury St. Edmunds ever since the company was founded in 1799.
We’ve been brewing award-winning beer from our base in Bury St. Edmunds ever since the company was founded in 1799 by 19 year-old Benjamin Greene.
Offices: Westgate Brewery, Bury St Edmunds, IP33 1QT, GB
There are currently 91 open customer service & support positions in Norwich, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Norfolk County Council, Greene King Brewery, Careline365, Marks and Spencer, Costa Coffee, among others. Browse the listings above to see every active employer.
Yes — 23 of the 91 open customer service & support positions offer remote or hybrid work (1 remote, 22 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
