Naperville, Illinois, United States · On-site
MEMBER SERVICES REPRESENTATIVE (Day Shift) Part-Time Non-Exempt Reports to: Member Services Supervisor / General Manager We’re seeking a Member Services Representative who will be responsible for providing exceptional cu…
Skills: Customer Service, Communication, Multitasking, Sales, Front Desk Operations
Naperville, Illinois, United States · On-site
$16/hr–$25/hr
Great Lakes Credit Union is Hiring GREAT people for our GREAT team! Do you enjoy customer interaction and relationship building? WE WANT YOU ON OUR TEAM! Candidates with no relevant or with limited relevant experience ca…
Skills: Customer service, Cash handling, Relationship building, Financial advising, Attention to detail
Naperville, Illinois, United States · On-site
$22/hr–$47/hr
Chevrolet of Naperville is looking for a dependable, customer-focused Mobile Service Technician to join our growing Service Team. This role serves as a key connection between the dealership and our customers by providing…
Skills: Routine Maintenance, Light Repair, Customer Service, Vehicle Documentation, Time Management
Naperville, Illinois, United States · On-site
$24/hr–$36/hr
M/I Homes has been building new homes of outstanding quality and superior design for 50 years. Founded in 1976 by Irving and Melvin Schottenstein and guided by Irving’s drive to always “treat the customer right,” we have…
Skills: Loan Processing, Underwriting Fundamentals, Customer Service, Verbal Communication, Written Communication
Naperville, Illinois, United States · On-site
$40k–$45k/yr
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solut…
Skills: Verbal Communication, Written Communication, Customer Service, Shipment Tracking, Problem Solving
Naperville, Illinois, United States · Remote OK
$19/hr–$20/hr
Job DetailsJob Location: Joliet, IL - Joliet, IL 60565Salary Range: $19.00 - $20.50 HourlyIt's truly an exciting time to be a part of Vimo! We are hiring Remote Customer Service Representatives to join our elite teams. D…
Skills: Spanish Bilingual, Customer Service, Technical Support, Data Entry, Problem Solving
Naperville, Illinois, United States · On-site
$15/hr–$22/hr
*Opportunity for promotion* Company Overview: Founded in 1929, Heinen’s is a premier grocery store chain noted for its quality products and outstanding customer service. Heinen’s has now welcomed the fourth g…
Skills: Customer Service, Food Handling, Inventory Management, Merchandising, Communication Skills
Naperville, Illinois, United States · On-site
Job Summary The on-site Security Specialist is responsible for the safety and security of staff, patients, and property. This individual will also review and monitor all security cameras and should deescalate any impendi…
Skills: Security Monitoring, De-escalation, Customer Service, Patrolling, Compliance Auditing
Naperville, Illinois, United States · On-site
$18/hr–$27/hr
Hourly Pay Range: $18.84 - $27.32 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Position Highlights: Position: Public Safety Officer Location: Edward…
Skills: Security Patrolling, Incident Reporting, Crisis Intervention, Traffic Direction, Physical Restraint
Naperville, Illinois, United States · On-site
$18/hr–$22/hr
At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. In this role, our team members thrive in a competitiv…
Skills: Sales, Collections, Customer Service, Multitasking, Loan Management
Naperville, Illinois, United States · On-site
The Naperville Park District is looking for an energetic Party Host to oversee children birthday parties. The Party Host is responsible for set up and clean up, greeting guest, leading activities and games, and most impo…
Skills: Event Coordination, Childcare, Activity Planning, Customer Service, First Aid
Naperville, Illinois, United States · On-site
Description SALES LEADER – Part-Time We are looking for part-time Sales Leaders who are enthusiastic, energetic, friendly, and hard-working! The Sales Leader is responsible for providing exemplary selling and customer se…
Skills: Consultative Selling, Customer Service, Retail Execution, Inventory Management, Merchandising
Naperville, Illinois, United States · On-site
Description SALES ASSOCIATE – Part-Time We are looking for part-time sales associates who are enthusiastic, energetic, friendly, and hard-working! The Sales Associate is responsible for providing exemplary selling and cu…
Skills: Customer Service, Consultative Selling, Inventory Management, Merchandising, Product Replenishment
Naperville, Illinois, United States · On-site
$15/hr–$22/hr
Patient Service Rep- Naperville - PedsPosition Highlights:Full Time: 40 Hours/WeekHours: Monday/Tuesday/Wednesday/Friday 8:30am-5:00pm, Thursday 11:00am-7:00pm,Saturday rotation 7:30am-12:00pm.Location: NapervilleAt Duly…
Skills: Customer Service, EPIC EMR, Insurance Verification, Appointment Scheduling, Medical Office Procedures
Naperville, Illinois, United States · On-site
$50k–$63k/yr
Your natural leadership skills and ability to inspire teams to deliver exceptional customer service make you the right person for our Store Manager in Training position. Join our team today and let’s create a welcoming a…
Skills: Retail Management, Merchandising, Recruiting, Employee Training, Coaching
Naperville, Illinois, United States · On-site
$42k–$69k/yr
Application Deadline: 07/30/2026 Address: 1284 Rickert Drive Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and…
Skills: Financial Advice, Needs-Based Assessment, Retail Banking, Lending Solutions, Risk Management
Naperville, Illinois, United States · On-site
$15/hr–$17/hr
Service Support Assistant Position Summary The Service Support Assistant plays a key role in delivering an exceptional client experience by providing attentive client service and maintaining the cleanliness, comfort, and…
Skills: Customer Service, Hospitality, Organization, Communication, Teamwork
Naperville, Illinois, United States · On-site
US Energy Company is a privately-owned consulting and sales firm in Schaumburg with an expanding client portfolio. We are opening 5 more national offices by the end of 2027- each run by a manager who started in the entry…
Skills: Sales, Campaign Management, Recruiting, Human Resources, Team Development
Naperville, Illinois, United States · On-site
$14/hr–$16/hr
Our team is growing! We are looking for stylists of all experience levels! Why Tricoci: We provide Stylists with a supportive, inclusive, and creative salon culture.We promote a healthy work/life balance with paid time o…
Skills: Hair Styling, Communication Skills, Organizational Skills, Guest Relationship Management, Teamwork
Naperville, Illinois, United States · On-site
$14/hr–$16/hr
Our team is growing! We are looking for stylists of all experience levels! Why Tricoci: We provide Stylists with a supportive, inclusive, and creative salon culture.We promote a healthy work/life balance with paid time o…
Skills: Hair Styling, Communication Skills, Organizational Skills, Guest Relationship Management, Teamwork
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Provide exceptional customer service by greeting members, managing front desk operations, and facilitating membership sales. Maintain facility cleanliness and ensure a welcoming environment for all gym guests.
Requires a high school diploma or GED and CPR/AED certification. Candidates should have strong communication skills and the physical ability to lift up to 50 lbs.
MEMBER SERVICES REPRESENTATIVE (Day Shift)
Part-Time Non-Exempt
Reports to: Member Services Supervisor / General Manager
We’re seeking a Member Services Representative who will be responsible for providing exceptional customer service to our club members and staff.
This role is offered by JEM Wellness Brands, a proud franchise operator of Crunch Fitness—the “No Judgment Gym” known for fun, effective workouts. Crunch serves over 3 million members across 500+ locations and ranks #1 in fitness and #32 overall on Entrepreneur’s Franchise 500 (2025), featuring its new Crunch 3.0 design.
JEM Wellness Brands is growing rapidly and committed to your future. Since 2022, we’ve acquired six Northern California Crunch locations, partnered with Atticus Franchise Group, and set a goal to open 75 new gyms by 2032. This year, we celebrated a Brookfield, WI opening with NBA star Trae Young and JEM leadership. Our mission is to empower people to feel good in their bodies, confident in their choices, and connected to a lifestyle of wellness. We operate with core values of Resilience, Service, Transformation, and Excellence—building a movement of self-improvement through purpose-driven work and a people-first culture.
Position Overview
The Member Services Representative creates a welcoming environment for members and team members who are passionate about fitness. This role requires an optimistic communicator who enjoys engaging with others, thrives in a structured environment, and excels at multitasking while maintaining organization and attention to detail.
Member Services Representative Responsibilities
Member Engagement & Service
Front Desk Operations
Sales & Revenue Generation
Facility Knowledge & Cleanliness
Team Collaboration & Training
Required Skills & Experience
Communication & Language
Technical & Computer Skills
Customer Service
Certifications
Preferred Experience
Physical Requirements
Education Requirements
Schedule Requirement
This position is designated as a day-shift role. Employees must be available and flexible to work any day of the week, Monday through Sunday, as scheduled by the Company. Work schedules may vary based on business needs.
$16.60/hour
Benefits
Disclaimer
It is the responsibility of the candidate to obtain and maintain all required certifications at their own expense, including but not limited to Personal Training Certification, Group Fitness Certification, and CPR/AED Certification, as a condition of employment.
About JEM Wellness Brands
Founded in 2022, JEM Wellness Brands is a first-in-class health and wellness franchisee platform and an official franchise partner of Crunch Fitness. Our mission is simple: to empower people to feel good in their bodies, confident in their choices, and connected to a lifestyle of wellness. Through our portfolio of industry-leading brands, we do good by doing well.
We envision a world where wellness is accessible, inclusive, and deeply personal—where fitness, beauty, and recovery are not just services, but a way of life. Guided by our core values of Resilience, Service, Transformation, and Excellence, we strive to create meaningful experiences for our community, team members, and customers.
At JEM, culture is our heartbeat. We’re a team of passionate leaders and purpose-driven professionals who celebrate wins, support growth, and put people first—always.
Additional Requirements & Equal Opportunity Statement
All employees at JEM Wellness Brands must be 18 years of age or older.
Crunch Fitness Powered by JEM Wellness Brands provides equal employment opportunities to all employees and applicants and strictly prohibits discrimination or harassment of any kind. Employment decisions are made without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Please note: Crunch Fitness Powered by JEM Wellness Brands does not offer visa sponsorship or support visa transfers for this position. Applicants must be authorized to work in the United States without the need for current or future visa sponsorship.
Crunch Fitness Powered by JEM Wellness Brands
To Empower a Movement of Self-Improvement
JEM Wellness Brands (JEM) was founded in 2022 with a simple mission: to elevate the health and wellness experience for our communities, team members, customers, and partners. We believe great brands start with great people. As a franchisee platform powering European Wax Center, Massage Envy, and Crunch Fitness, we invest in industry-leading brands, partner with exceptional operating leaders, and focus on long-term growth built on trust, performance, and community.
Offices: Atlanta, GA, US
View all jobs at JEM Wellness BrandsThere are currently 455 open customer service & support positions in Naperville, IL listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Albertsons Companies, Duly Health and Care, Nevada System of Higher Education, Starbucks, DICK'S Sporting Goods, among others. Browse the listings above to see every active employer.
Yes — 29 of the 455 open customer service & support positions offer remote or hybrid work (12 remote, 17 hybrid).
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